Can't change profile avatar/photo
yourgreatestfear
12 Jun 2012
Tried it in 3 different browser (IE, firefox, opera), this cheap forum previews the avatar correct, import button seems to do something too. But whatever I try, save settings and so on, it won't set and show any given graphic (common filetypes jpg, png, gif)
This new forum is a plague, not only for the eyes.
This new forum is a plague, not only for the eyes.
Moorglademover
12 Jun 2012
I had the same trouble.
Make sure your av is the right size. I believe there's a limit on the size of the piccie.
Make sure your av is the right size. I believe there's a limit on the size of the piccie.
yourgreatestfear
12 Jun 2012
I am pretty sure the format isnt a problem. tried it with my ingame logo and other stuff. Even the preview is shown correct. It just doesn't save the settings.
man1aq_
12 Jun 2012
@Moorglademover i've just tried with your dog av and as you can see it did not work at all.
yourgreatestfear
12 Jun 2012
Its not a problem of the picture/graphic, its not the browser, must be serverside bug with the engine or problems with user rights managment.
BigBadVuk
13 Jun 2012
We are aware of that - forum engine is changed recently and we are ironing all bugs atm.
If you look on some of our posts - we also dont all have avatars because we cant upload them :D
If you look on some of our posts - we also dont all have avatars because we cant upload them :D
man1aq_
13 Jun 2012
mishatopola @ 19 May 2012 - 11:55 AM said:
Yes, I can change my profile picture.
I will ask somebody from Admin. team to solve your problem,
I will ask somebody from Admin. team to solve your problem,
mishatopola
13 Jun 2012
man1aq_, on 13 June 2012 - 01:23 AM, said:
Lol i reported it more than 3 weeks ago. It is unbelievable that you can't fix it since then. I'm assuming there's someone who is taking money monthly for looking after forums/website. Maybe you should hire someone who's responsible.
You quoted my post from last month
I can't do anything about that, because I don't have Administrator options to change or to fix forum engine.
man1aq_
13 Jun 2012
Misha i don't blame you personally (although you removed quite awesome avatar :P ). I blame an admin which didn't fix that since then. I quoted you to show that this bug is reported and well known to admins from a long time.
MorroW
13 Jun 2012
Same here - can't upload/import avatar. Size and format does not matter - have tried few random avatars from this same forum.
mishatopola
13 Jun 2012
Guys,
I have just change my avatar.
This .jpeg picture have dimensions 150x119 and size 38.6 KB
I think that maximum details for avatar are 150x150, 40 KB and .png or .jpeg, try with other types of picture formats.
Avatar setup on Opera.
I have just change my avatar.
This .jpeg picture have dimensions 150x119 and size 38.6 KB
I think that maximum details for avatar are 150x150, 40 KB and .png or .jpeg, try with other types of picture formats.
Avatar setup on Opera.
yourgreatestfear
13 Jun 2012
mishatopola, on 13 June 2012 - 07:34 PM, said:
Guys,
I have just change my avatar.
This .jpeg picture have dimensions 150x119 and size 38.6 KB
I think that maximum details for avatar are 150x150, 40 KB and .png or .jpeg, try with other types of picture formats.
Avatar setup on Opera.
I have just change my avatar.
This .jpeg picture have dimensions 150x119 and size 38.6 KB
I think that maximum details for avatar are 150x150, 40 KB and .png or .jpeg, try with other types of picture formats.
Avatar setup on Opera.
Dont you ever read what the users write?
We tried it even with avatars of others, which obiously are acceptable formats. The previews also works perfectly with all those pictures, just the damn upload isnt saved or noticed.
Lokik
14 Jun 2012
Yeah I'm having the same problem. When I first tried it, it actually showed that the new avatar was uploaded, but still nothing happened and I had the old avatar. Now it just says "Failed to set a new photo". :(
Ectar
14 Jun 2012
Cheers for reporting this guys, it's something intermittent that's affecting only some players it seems.
We're working to get it fixed asap.
If you haven't tried it already, please try logging out of the forums and back in if you've set the forums to remember you when you visit the page.
We're working to get it fixed asap.
If you haven't tried it already, please try logging out of the forums and back in if you've set the forums to remember you when you visit the page.
yourgreatestfear
14 Jun 2012
BigBadVuk
15 Jun 2012
Ok, we managed to upload our WG avatars -they must be 200x200
old 90x90 didnt worked
so..double your pics in size and try again
old 90x90 didnt worked
so..double your pics in size and try again
yourgreatestfear
15 Jun 2012
BigBadVuk, on 15 June 2012 - 09:43 AM, said:
Ok, we managed to upload our WG avatars -they must be 200x200
old 90x90 didnt worked
so..double your pics in size and try again
old 90x90 didnt worked
so..double your pics in size and try again
Genius, old Avatars transfered to new portal, previews etc. work with variable sizes, but to change them you need to get 200x200.
I really hope you got the software for free, because a forum which only supports one size of pictures in upload is a little bit 90s, don't you think? Would be nice if you at least give this info at the modules which request it (change "recommended" to "minimum size")
Edited by yourgreatestfear, 15 June 2012 - 10:06 AM.
Lokik
15 Jun 2012
Perhaps there is something I'm not getting, but I tried both under and over 200x200, and also exactly 200x200, nothing works, it doesn't upload it (.png file). Still getting "Failed to set a new photo".
man1aq_
15 Jun 2012
Works fine for me with 200x200px transparent png though it should also work with smaller images - yourgreatestfear is right.


