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account stolen!

account stolen

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hortas48 #1 Posted 10 October 2012 - 07:34 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
Yesterday i could not log in with my ID and pass (not with auto login, not with manual) even though the password WAS correctly entered. At first i thought that something happened to the game or maybe i cought a virus, but it seems that someone has been playing with my account all that time and changed password.
That is why i think my account of WoT and e-mail were stolen...
Please some help...

P.S. obviously im writing this post with NOT my own account logged in, since i can not log in with my main acc...
P.P.S. i have NEVER told my ID to anyone

Edited by hortas48, 10 October 2012 - 07:38 AM.


Abusemtex #2 Posted 10 October 2012 - 07:36 AM

    Lieutenant

  • Player
  • 26332 battles
  • 1,953
  • [-RED-] -RED-
  • Member since:
    02-05-2011
Only the official WG support might help you.
Send a ticket.

Save_Hp_For_Carry #3 Posted 10 October 2012 - 07:37 AM

    Staff Sergeant

  • Beta Tester
  • 24228 battles
  • 433
  • [BOB-B] BOB-B
  • Member since:
    07-25-2010
or get a new pass on your e-mail account

hortas48 #4 Posted 10 October 2012 - 07:39 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
yeah, well... cant log in to my email aswell... and support is not answering for quite long time...

EemeIi #5 Posted 10 October 2012 - 07:53 AM

    Warrant Officer

  • Player
  • 21825 battles
  • 514
  • Member since:
    08-15-2011
If you can't get your email back then your account is gone I suppose. Email is the one verification of who you are in wot. If you're gonna get your account back without it, anyone else could get it too; by just complaining that they got their wot and email accounts hacked.

What is your email service? You need to contact them about a hacked account. Hopefully you had there some other id verification system (phone number).

Zoraktar #6 Posted 10 October 2012 - 07:57 AM

    Second Lieutenant

  • Player
  • 5322 battles
  • 1,463
  • [FURHQ] FURHQ
  • Member since:
    08-12-2012

View PostHunter1911, on 10 October 2012 - 04:27 AM, said:

Please contact our support for e-mail and a password change:
http://support.worldoftanks.eu/

From another post about stolen account. (sorry of spamming quote Hunter1911!)

hortas48 #7 Posted 10 October 2012 - 07:57 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
going to try that out about email.
i found a topic yesterday about some hacking in some payment companies for wot so thinking this might be the case...

Zoraktar #8 Posted 10 October 2012 - 08:01 AM

    Second Lieutenant

  • Player
  • 5322 battles
  • 1,463
  • [FURHQ] FURHQ
  • Member since:
    08-12-2012
Oh forgot yeah. You can try recive your email with "lost password" as well.. If not getting then just contact WoT support and your e-mail provider. Gmail atleast does reset your account freaking fast if you can prove yourself! :D

erooty76 #9 Posted 10 October 2012 - 08:01 AM

    Private

  • Player
  • 43123 battles
  • 2
  • Member since:
    06-02-2012
try to recover your email password with your
alternative email adress then u can recover your password for Wot..

del723320 #10 Posted 10 October 2012 - 08:02 AM

    Private

  • Player
  • 11744 battles
  • 49
  • Member since:
    06-20-2011
Others wrote you about email recovery.
You can check your account efficiency rating now and in few hours/days. If efficiency is changed then you will be sure someone is using your account.

hortas48 #11 Posted 10 October 2012 - 08:05 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
i am already sure about it since last game "i" played was 2012/10/09 21:46:08
and i cant log in since 2012/10/09 10:30 (approx)

hortas48 #12 Posted 10 October 2012 - 09:59 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
so much time has passed and no answer from game or email support teams... :Smile_sad:

Grand_Moff_Tano #13 Posted 10 October 2012 - 01:02 PM

    Field Marshal

  • Player
  • 1765 battles
  • 10,735
  • [BC28] BC28
  • Member since:
    05-20-2011
Sorry, if you can't login to the game but you can the Forum then there must be something wrong with the Client! Try uninstalling it then reinstall it

hortas48 #14 Posted 11 October 2012 - 06:19 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011
@ Demons_Bain: i love it when people are giving advices without reading whole post :)
thanks for trying anyway:

View Posthortas48, on 10 October 2012 - 07:34 AM, said:

P.S. obviously im writing this post with NOT my own account logged in, since i can not log in with my main acc...
P.P.S. i have NEVER told my ID to anyone

Still no answer from support... maybe they hire only turtles or snails there? :arta:

Sgt_Bones #15 Posted 11 October 2012 - 06:49 AM

    Warrant Officer

  • Beta Tester
  • 2849 battles
  • 648
  • [-FC-] -FC-
  • Member since:
    10-10-2010
Hmmm, why does this sound strange to me somehow? You "Borrowed" Hortas48's forum account with 14231 battles to its name but only 7 posts in the forum so that you could ask these qeustions? Either Hortas is a trusting soul since you could play the game in his name with the forum account info, or you are not telling the whole truth here......

btw, support takes some time with issues like this, 2 to 3 days is not unusual.

Edited by Sgt_Bones, 11 October 2012 - 06:50 AM.


hortas48 #16 Posted 11 October 2012 - 07:12 AM

    Private

  • Player
  • 46093 battles
  • 8
  • Member since:
    12-01-2011

View PostSgt_Bones, on 11 October 2012 - 06:49 AM, said:

Hmmm, why does this sound strange to me somehow? You "Borrowed" Hortas48's forum account with 14231 battles to its name but only 7 posts in the forum so that you could ask these qeustions? Either Hortas is a trusting soul since you could play the game in his name with the forum account info, or you are not telling the whole truth here......

im not playing for his account, just using for forum and support right now. and hortas is my fathers account.

I_AM_NOT_A_DUTCH_VIRUS77 #17 Posted 09 November 2012 - 09:12 AM

    Sergeant

  • Player
  • 26071 battles
  • 269
  • Member since:
    05-26-2012
How can it be that you can login into the forum , but not on your game? Since i guess it takes the same way of loging in. In that case i think you beter reinstall the game maybe that helps.

I_AM_NOT_A_DUTCH_VIRUS77 #18 Posted 09 November 2012 - 09:13 AM

    Sergeant

  • Player
  • 26071 battles
  • 269
  • Member since:
    05-26-2012

View Posthortas48, on 11 October 2012 - 07:12 AM, said:

im not playing for his account, just using for forum and support right now. and hortas is my fathers account.

Sorry for my previous post... didn't read this one.. sorry. Anyway hope you get it fixed real soon. Good luck

cDa #19 Posted 11 November 2012 - 06:05 PM

    Second Lieutenant

  • Player
  • 5572 battles
  • 1,457
  • Member since:
    08-01-2010
topic is month old, please check before posting





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