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Maintenance work on servers, community site, forum (World of Tanks) 19.01.2013


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Community #1 Posted 20 January 2013 - 01:11 AM

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Maintenance works have already started and we are doing our best to bring your community service back as soon as possible.

Full news text

__K__T__ #2 Posted 20 January 2013 - 01:13 AM

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Any compensation to premium accounts?

Medjed #3 Posted 20 January 2013 - 01:14 AM

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You mean your servers have failed and now you're trying to hide it under maintenance and after you manage to fix the problem you will ninja remove the news text like nothing happened like last time you did?

MadInAShed #4 Posted 20 January 2013 - 01:17 AM

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Due to maintenance work, the World of Tanks servers, community site, forum will be unavailable from 21:30 to 23:59 (Paris Time) on 19.01.2013.
The Wargaming Team wishes to apologise for any inconvenience this may cause.
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3 hours lost premium account. would like that back for this unnanounced server malfunction.

Stieger11 #5 Posted 20 January 2013 - 01:18 AM

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Due to maintenance work, the World of Tanks servers, community site, forum will be unavailable from 21:30 to 23:59 (Paris Time) on 19.01.2013.

Posted Today, 01:11 AM (20.01.2013 sunday)

Interesting... at least use past tense...
Or is there something to hide?

TheSmallCompanionCube #6 Posted 20 January 2013 - 01:18 AM

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View PostMadInAShed, on 20 January 2013 - 01:17 AM, said:

Due to maintenance work, the World of Tanks servers, community site, forum will be unavailable from 21:30 to 23:59 (Paris Time) on 19.01.2013.
The Wargaming Team wishes to apologise for any inconvenience this may cause.
---------------------------------------------------------------------------------------------------------------------------------------------------
3 hours lost premium account. would like that back for this unnanounced server malfunction.
All I can say is...  :Smile_trollface-3:

evolone #7 Posted 20 January 2013 - 01:20 AM

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i bought camo before maintenance for my t25/2 worked before maintenance now only shows in hanger fails in game now any ideas

Twpsyn #8 Posted 20 January 2013 - 01:20 AM

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again trying to hide a server crash on a Saturday night to maint work.... Ive played too many MMO's over the years and fair play, this is the first

cmon .. give us some credit here .. a server crash is a crash not maintenance

enough is enough this maintenance bull is the final straw for me.... time to find another game to pay for .. no more premium for me

2alertred #9 Posted 20 January 2013 - 01:21 AM

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If this so called *maintrance* is true would this fix the  picture linking?

crunch67 #10 Posted 20 January 2013 - 01:24 AM

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A small maintenance on Saturday evening, just when nobody connect :Smile_great: ...  :arta:

Edited by crunch67, 20 January 2013 - 01:31 AM.


McThundertail #11 Posted 20 January 2013 - 01:25 AM

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Posted Image

Wargaming office at monday morning.

Edited by McThundertail, 20 January 2013 - 01:26 AM.


Stieger11 #12 Posted 20 January 2013 - 01:26 AM

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View Postevolone, on 20 January 2013 - 01:20 AM, said:

i bought camo before maintenance for my t25/2 worked before maintenance now only shows in hanger fails in game now any ideas

Did you buy only one camo type (let's say summer?)
If yes, then you will see it only on summer type maps.

mixiarse #13 Posted 20 January 2013 - 01:28 AM

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Or it should say "Due to children spamming in chat, the World of Tanks servers, community site, forum will be unavailable from 21:30 to 23:59 (Paris Time) on 19.01.2013.
The Wargaming Team wishes to apologise for any inconvenience this may cause however were going to hunt the culprits down.

svempis #14 Posted 20 January 2013 - 01:31 AM

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If there would have been maintenace work on the server it should be planed and announced. To tell the community about planed maintenace work after the fact is not good enough. If you plan maintenance work you shall not do it on both the webb site and the game simultaneously. The webb site shall be kept open so that the work can be posted there and follow ups to. I would recomend you to put your webb site on another server so when the game server crashes the webb site doesnt.

You dont have to be a rocket scientist to plan for better redundancy.

Regards

Svempis

AngryBanana #15 Posted 20 January 2013 - 01:34 AM

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WG why are you always trolling us with "announcements" afterwards if your servers failed?
Oh and btw where are the end of the year contest results we were promised at the beginning of January, and later at the end of last week?

View Postsvempis, on 20 January 2013 - 01:31 AM, said:

If there would have been maintenace work on the server it should be planed and announced. To tell the community about planed maintenace work after the fact is not good enough. If you plan maintenance work you shall not do it on both the webb site and the game simultaneously. The webb site shall be kept open so that the work can be posted there and follow ups to. I would recomend you to put your webb site on another server so when the game server crashes the webb site doesnt.
You dont have to be a rocket scientist to plan for better redundancy.
Regards
Svempis
They didnt announce it because it wasnt planned, theyre just trolling us now saying that it was planned.

Edited by AngryBanana, 20 January 2013 - 01:35 AM.


Crusaderx #16 Posted 20 January 2013 - 01:36 AM

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Once again more lies from WG!

raven7542 #17 Posted 20 January 2013 - 01:39 AM

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drunken monkey would write better explanation

GeorCa #18 Posted 20 January 2013 - 01:41 AM

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Lol, information ex post - what about my time, premium account and wasted CWs?

Fail and shame on you WG.

Desert_Fox_89 #19 Posted 20 January 2013 - 01:41 AM

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Post the maintenance notice 3 hour AFTER the maintenance....yeah sure....

Feinel #20 Posted 20 January 2013 - 01:43 AM

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At least be honest with your customers, it's obvious this is not a maintenance.
While I'm generally happy with the game, your community management is one of the worst I've encountered over the years, EA takes the cake of course, but you're a close second.
Stop lying to your customers and be honest, it's fine to have issues with the servers from time to time, just inform us afterwards what might have caused it and apologize for the inconvenience, there's no need for this blatant 'cover up'. You ain't under Stalin's rule anymore you know. :/




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