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Main portal log in issues 25/06/2013


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21 replies to this topic

Murphy1up #1 Posted 25 June 2013 - 01:14 PM

    Lieutenant General

  • Military Reserve
  • 11249 battles
  • 7,282
  • [-QQ-] -QQ-
  • Member since:
    05-10-2012
Hello Commanders

The issue with some players being unable to log into our main portal has been reports and our web and sever teams are looking into right now.
We hope to have the issue fixed asap.

We apologize for the delay during this time for anyone looking to log into their account.

Regards

Liff42 #2 Posted 25 June 2013 - 01:34 PM

    Private

  • Player
  • 21463 battles
  • 15
  • Member since:
    07-04-2011
I have for weeks been unable to log OUT. Right now it says there's maintenance, but previously I've hit "Sign out", it seems to do it's thing with a little spinning wheel indicator and such, and afterwards I'm still logged in. Using Chrome btw, haven't tried with other browsers.

MAGNET0 #3 Posted 25 June 2013 - 01:48 PM

    Sergeant

  • Player
  • 17600 battles
  • 215
  • [TUCI] TUCI
  • Member since:
    04-17-2011
Thanks for the news, Ectar!
I so much want to give that ugly french TD to my gf...  :glasses:

Nekomancer #4 Posted 25 June 2013 - 02:05 PM

    Lieutenant Сolonel

  • Player
  • 11526 battles
  • 3,065
  • Member since:
    02-20-2010
That could explain why i can't login into WoTreplays.com with OpenID.

edit:
It seems support is affected too.

Edited by Nekomancer, 25 June 2013 - 02:23 PM.


Boulderslug #5 Posted 25 June 2013 - 02:48 PM

    Lance-corporal

  • Beta Tester
  • 32433 battles
  • 92
  • [OLDG] OLDG
  • Member since:
    03-21-2011
405 Not Allowed

sonido #6 Posted 25 June 2013 - 03:48 PM

    Private

  • Player
  • 12494 battles
  • 31
  • Member since:
    03-08-2011
@Ectar
I cant buy gold for 2 days, and you cant get money.
I hope you want to repair it asap in that case.
However, it is weird you did not put any information why and it is viewed as lack of respect to us.

And please, dont tell us "some players" while not a single player can buy gold today.
This is a lie a bit.

comintogetu #7 Posted 25 June 2013 - 03:52 PM

    Warrant Officer

  • Player
  • 30020 battles
  • 681
  • [51HD] 51HD
  • Member since:
    04-20-2011
Any chance of an update when it will be fixed?

EDIT 15.55 UK time - I was able to buy gold so I'm guessing its fixed (at least in the UK)

Edited by comintogetu, 25 June 2013 - 03:56 PM.


lolrocki2 #8 Posted 25 June 2013 - 03:56 PM

    Private

  • Player
  • 4368 battles
  • 1
  • [DLOW] DLOW
  • Member since:
    01-11-2013
hello i wanted to buy some gold but i see now there is working on the 405 NOT ALLOWED problem.?

i still can't log in but how long does it take to solve this problem.?

sword_of_Damocles #9 Posted 25 June 2013 - 04:03 PM

    Major General

  • Player
  • 60421 battles
  • 5,304
  • [WJDE] WJDE
  • Member since:
    03-26-2011
Finally managed to enter forums.Right now 18.00 Greece time.Was trying since 14.30  :glasses:

StrEagle #10 Posted 25 June 2013 - 04:04 PM

    Sergeant

  • Beta Tester
  • 25267 battles
  • 216
  • Member since:
    07-16-2010
I just logged in as well. The issue seems fixed.

Arkhell #11 Posted 25 June 2013 - 04:05 PM

    Lieutenant General

  • Beta Tester
  • 16942 battles
  • 6,748
  • Member since:
    09-20-2010
took whole day, but i finally managed to logg into the forum for that matter.

dono what you did but it broke now it works again atleast.

cbr400rr #12 Posted 25 June 2013 - 04:10 PM

    Private

  • Player
  • 2987 battles
  • 1
  • Member since:
    06-13-2013
Still cant buy gold using SMS service. Just get a blank white box.

victor19980 #13 Posted 25 June 2013 - 04:19 PM

    Private

  • Player
  • 920 battles
  • 4
  • Member since:
    02-08-2013
hello, I cant run the 8.6 update ( I am from NA server but I can't get to the server web so I enter to this server forum)
please help

Rato_Black_Baron #14 Posted 25 June 2013 - 04:20 PM

    Staff Sergeant

  • Player
  • 31176 battles
  • 459
  • Member since:
    02-22-2013
Forum: "Website is currently unavailable due to maintenance works"
Site log in: "405 not allowed - nginx"
Thanks, you solve it. Now I can login again.

Since Monday night, when I went to buy some gold for some "50% off Garage Slots" from Operation Bagration, that was impossible to log in.
Well, maybe in the next slot promotion.

I notice that forum had many players logged, and I could see new threads coming in, so this was only a problem for some players.
Was this some kind of user/password attack?

Edited by Rato_Black_Baron, 25 June 2013 - 04:21 PM.


Suuzzz #15 Posted 25 June 2013 - 07:21 PM

    Private

  • Player
  • 5281 battles
  • 2
  • Member since:
    07-15-2012
I couldn't make use of the special action Operation Bagration because of the login issues. I wanted to buy garage slots and reset some of my skills (50% off) but I needed to buy some more gold first..which I couldn't do because the inlog page gave an error (405).. So I tried the support page and wanted to make a ticket, but this page was 'under construction'. I tried it at least 20 times yesterday and this morning, on different computers, browsers and locations.. so I don't think it was an incidental issue that only a few players had, doesn't seem logical.. Now it works btw, but the Special action is over. Will there be any compensation for this? I sure hope so..

Edited by Suuzzz, 25 June 2013 - 07:24 PM.


Hostilerif #16 Posted 25 June 2013 - 10:10 PM

    Private

  • Player
  • 6197 battles
  • 1
  • Member since:
    01-13-2013
I just bought 2500 gold twice, but it dont show up in my account. Using paypal

Jigzy84 #17 Posted 26 June 2013 - 02:55 AM

    Warrant Officer

  • Player
  • 27373 battles
  • 966
  • [SJB] SJB
  • Member since:
    03-13-2013
I jus tried to buy gold via the SMS service, it didn't send message for me to confirm code.

kaboomed #18 Posted 26 June 2013 - 04:26 AM

    Private

  • Player
  • 42869 battles
  • 1
  • Member since:
    09-20-2011
[edited]

Edited by AcapellaRose, 26 June 2013 - 11:48 AM.
This post has been edited by a member of the Moderation Team, due to inappropriate content. An official notification has also been sent. AcapellaRose


TD_Scribe #19 Posted 26 June 2013 - 07:57 AM

    Private

  • Player
  • 9531 battles
  • 21
  • [MUTTS] MUTTS
  • Member since:
    12-04-2011
Still cannot Sign out!!!

Ineia #20 Posted 26 June 2013 - 03:25 PM

    Private

  • Player
  • 18063 battles
  • 1
  • [OWK] OWK
  • Member since:
    04-03-2013

View PostSuuzzz, on 25 June 2013 - 07:21 PM, said:

I couldn't make use of the special action Operation Bagration because of the login issues. I wanted to buy garage slots and reset some of my skills (50% off) but I needed to buy some more gold first..which I couldn't do because the inlog page gave an error (405).. So I tried the support page and wanted to make a ticket, but this page was 'under construction'. I tried it at least 20 times yesterday and this morning, on different computers, browsers and locations.. so I don't think it was an incidental issue that only a few players had, doesn't seem logical.. Now it works btw, but the Special action is over. Will there be any compensation for this? I sure hope so..

Same here... it`s a pitty, but so what. Seems they can wait a bit longer for my money :)




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