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Account Suspension help

Accout Suspension Help Ban

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Bastercina #1 Posted 10 July 2013 - 11:55 AM

    Private

  • Player
  • 262 battles
  • 9
  • Member since:
    03-17-2013
Last night i was playing my WOT perfectly fine but this morning it said that my account got suspended for violation of game rules 4.06

4.06. Intentionally exploiting the physics system to damage an allied tank. This includes, but is not limited to, pushing an allied tank into line of fire, pushing allied tanks off of cliffs, bridges, into water, etc.

This is fucking BS i never did this thing, I fell my self once in water but i didn't push other tanks.

So my questions are:
1. How do i get un-suspended?
2. How long does it last?
3. How do i know who reported me?
4. How can i make complains?
5. Will i get my account back? i got tier 7 on it.

I played 1322 battles on my account so i want some explanation for this actions. I never got warned/banned/suspended before and i play this game over a year.

Edited by Bastercina, 10 July 2013 - 12:06 PM.


Newtown #2 Posted 10 July 2013 - 12:07 PM

    Lance-corporal

  • Player
  • 12957 battles
  • 72
  • Member since:
    06-28-2011
Write a ticket to support, They should be able to answer questions 1, 2 and 5. If you think you are innocent you should tell them as well, but its unlikely that they will un-suspend you early, so you'll probably just have to wait for it to be lifted in time.

As far as question 3 goes, no, you won't be able to know who reported you.

Bastercina #3 Posted 10 July 2013 - 01:04 PM

    Private

  • Player
  • 262 battles
  • 9
  • Member since:
    03-17-2013

View PostNewtown, on 10 July 2013 - 12:07 PM, said:

Write a ticket to support, They should be able to answer questions 1, 2 and 5. If you think you are innocent you should tell them as well, but its unlikely that they will un-suspend you early, so you'll probably just have to wait for it to be lifted in time.

As far as question 3 goes, no, you won't be able to know who reported you.

Can you give me an link to that ticket support thing?

sword_of_Damocles #4 Posted 10 July 2013 - 01:45 PM

    Major General

  • Player
  • 60196 battles
  • 5,303
  • [WJDE] WJDE
  • Member since:
    03-26-2011
http://support.worldoftanks.eu

BramSd #5 Posted 10 July 2013 - 03:24 PM

    Sergeant

  • Beta Tester
  • 13788 battles
  • 272
  • Member since:
    01-25-2011
I noticed 2 things: first you say that you have tier 7 tanks, while you don't (you have a KV-1S as your top tank) and secondly you say you've played this game for over a year, while in fact your account was created on March 18, 2013 (i.e. 4 months ago).

This doesn't help your credibility.

Anyway, as is stated above: just file a ticket explaining the situation. As it is, I'm inclined to believe the automated ban system that WoT uses. It's not for me to judge though.





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