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Did not receive gifts ?


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ppaavv1 #1 Posted 23 August 2013 - 08:05 AM

    Corporal

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  • Member since:
    09-30-2011
Guys yesterday I have send a "Weidmannsheil Package" to my brother and he has not received the item yet.. The money have been taken out from my card... I havent received any answer from the support yet.. Have you ever been in such situation.. ?

Thank you for your replays in advance !

_Necropoliz_ #2 Posted 23 August 2013 - 08:09 AM

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    08-18-2011
I've had a similiar situation some time ago.

I bought a tank in the gift shop and received it about a week later. The problem was that too many people where buying things and it took some time until my purchase was processed.

Contacting support was a good idea, these guys will tell you whats going on with your purchase.

ppaavv1 #3 Posted 23 August 2013 - 08:15 AM

    Corporal

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    09-30-2011

View Post_Necropoliz_, on 23 August 2013 - 08:09 AM, said:

I've had a similiar situation some time ago.

I bought a tank in the gift shop and received it about a week later. The problem was that too many people where buying things and it took some time until my purchase was processed.

Contacting support was a good idea, these guys will tell you whats going on with your purchase.

Thank you for your reply. It is nice to see that there are similar cases. Because I have never been in such a situation before..

sword_of_Damocles #4 Posted 23 August 2013 - 02:42 PM

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    03-26-2011
Sorry if i sound dork,but did your brother accepted the gift via portal page??
This happened to me once! :tongue:

Edited by sword_of_Damocles, 23 August 2013 - 02:43 PM.





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