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My account blocked. I need help from Officals Wargaming


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eminem991 #1 Posted 05 January 2014 - 02:53 AM

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  • 7108 battles
  • 38
  • Member since:
    09-03-2012

Hi there,

When i was play in public internet access my account was hacked with trojan at 26 oct.

And i was recover my account with customer support. But hacker use my some info and change my email. After i was change my email with customer support again. And now customer support dont open my account. And now my account blocked.

 

I have my account first email, paypal email and paypal payment history (include .pdf). And all another infos.

I was bought premium tank;

T26E4 SuperPershing,Pz.Kpfw. IV Schmalturm,T34,KV-5,Löwe,IS-6,Churchill III,SU-122-44,E 25,SU-100Y,FCM 36 Pak 40 and a lot of gold and premium.

I need help really this account my life. its all my life. I speel a lot of time, money and effort. i was meet new friends in this game as like brothers and sisters.

I would be glad if you answer officials from wargaming.

 

Here is mine player profile: http://worldoftanks.eu/community/accounts/504840413-eminem991/


Edited by eminem991, 06 January 2014 - 11:29 AM.


Lindling #2 Posted 05 January 2014 - 03:03 AM

    Warrant Officer

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  • Member since:
    04-05-2012

talk to the WG Support if you need their help ;-)

the link to their site is on the top right of the forums with this image:



sytgkdmr #3 Posted 05 January 2014 - 12:46 PM

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    04-03-2013
Interesting

Edited by sytgkdmr, 05 January 2014 - 12:46 PM.


eminem991 #4 Posted 05 January 2014 - 12:52 PM

    Private

  • Player
  • 7108 battles
  • 38
  • Member since:
    09-03-2012

View PostLindling, on 05 January 2014 - 05:03 AM, said:

talk to the WG Support if you need their help ;-)

the link to their site is on the top right of the forums with this image:

 

Hi there,

Of course i was talk with customer support but they dont open my account.

Hacker use my info with trojan and block my account.

But i was give all info customer support and dont open my account.

As like; Acc created, acc reg city, ISP, billing email, billing screnshoots, last game replay, acc created email etc.

 

Im waiting for reply officals wargaming.net cause this account all of my life.  This account for all for me.



ermo87 #5 Posted 05 January 2014 - 01:00 PM

    Staff Sergeant

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  • 26472 battles
  • 442
  • [ITCH] ITCH
  • Member since:
    10-08-2011

What do you expect from forum users? 

We can't do jack about your account beeing locked/blocked/freezed or whatever.



del502150176 #6 Posted 05 January 2014 - 08:15 PM

    Lieutenant

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  • 22524 battles
  • 1,865
  • Member since:
    01-14-2012

View Posteminem991, on 05 January 2014 - 01:53 AM, said:

T26E4 SuperPershing,Pz.Kpfw. IV Schmalturm,T34,KV-5,Löwe,IS-6,Churchill III,SU-122-44,E 25,SU-100Y,FCM 36 Pak 40 and a lot of gold and premium.

I need help really this account my life. its all my life. I speel a lot of time, money and effort. i was meet new friends in this game as like brothers and sisters.

I would be glad if you answer officials from wargaming.

View Posteminem991, on 05 January 2014 - 11:52 AM, said:

Im waiting for reply officals wargaming.net cause this account all of my life.  This account for all for me.


I hope you succeed in getting your account back, however, you could really get use of a break. 
Way too much time, money and effort you put into this virtual thing... Tanks have no boobs.


Edited by korpakukac, 06 January 2014 - 01:39 AM.


Darth_Woras #7 Posted 05 January 2014 - 08:30 PM

    Major

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  • [HOI] HOI
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    04-04-2013
Stronk wallet warrior. Stronk english. Not so stronk PC protection? Or you were using public PC? If yes: xDDD

eminem991 #8 Posted 05 January 2014 - 08:56 PM

    Private

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  • 7108 battles
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  • Member since:
    09-03-2012

View PostDarth_Woras, on 05 January 2014 - 10:30 PM, said:

Stronk wallet warrior. Stronk english. Not so stronk PC protection? Or you were using public PC? If yes: xDDD

 

Hi there,

so whats problem? I'm having so much fun in the game and i support the game with taking the premium tank.

If someone does not get the premium or etc this game how will stay update?



eminem991 #9 Posted 05 January 2014 - 08:57 PM

    Private

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  • 7108 battles
  • 38
  • Member since:
    09-03-2012
And its not "stronk" will be "strong".

Norrin_Radd #10 Posted 05 January 2014 - 09:02 PM

    Second Lieutenant

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    12-15-2012

View Postkorpakukac, on 05 January 2014 - 08:15 PM, said:


I hope you succeed in getting your account back, however, you could really get use of a break. 
Way too much time and effort you put into this virtual thing... Tanks have no boobs.

My tanks do :tongue:



del502150176 #11 Posted 05 January 2014 - 09:33 PM

    Lieutenant

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  • Member since:
    01-14-2012

View Posteminem991, on 05 January 2014 - 07:57 PM, said:

And its not "stronk" will be "strong".


Stronkerest inglish, Woras, learn from him, he knows betterer :teethhappy:



del502150176 #12 Posted 05 January 2014 - 09:34 PM

    Lieutenant

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View PostNorrin_Radd, on 05 January 2014 - 08:02 PM, said:

My tanks do :tongue:

Not all have anime skins installed :tongue:
Though I would like to see more tentacles in the game.



Shireknight #13 Posted 05 January 2014 - 11:59 PM

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View Posteminem991, on 05 January 2014 - 11:52 AM, said:

 

Hi there,

Of course i was talk with customer support but they dont open my account.

Hacker use my info with trojan and block my account.

But i was give all info customer support and dont open my account.

As like; Acc created, acc reg city, ISP, billing email, billing screnshoots, last game replay, acc created email etc.

 

Im waiting for reply officals wargaming.net cause this account all of my life.  This account for all for me.

 

Good luck, I hope you get your account back mate :smile:



Darth_Woras #14 Posted 06 January 2014 - 12:13 AM

    Major

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    04-04-2013
He respondered to my. I bet he is not from the Internets xD Oh well, next time dont download the downloader who downloads what you want do download. Cuz thats how you get trojans.

del502150176 #15 Posted 06 January 2014 - 01:41 AM

    Lieutenant

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  • Member since:
    01-14-2012

Run Run Ruuuuunnn!!!

Here comes the TROJAN!



eminem991 #16 Posted 06 January 2014 - 11:13 AM

    Private

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  • 7108 battles
  • 38
  • Member since:
    09-03-2012

View PostShireknight, on 06 January 2014 - 01:59 AM, said:

 

Good luck, I hope you get your account back mate :smile:

 

Thanks, my only wish this.

 

View PostDarth_Woras, on 06 January 2014 - 02:13 AM, said:

He respondered to my. I bet he is not from the Internets xD Oh well, next time dont download the downloader who downloads what you want do download. Cuz thats how you get trojans.

 

I did not know, how to protect account.But i've read some resources and more knowledgeable now about account protection.

 

View Postkorpakukac, on 06 January 2014 - 03:41 AM, said:

Run Run Ruuuuunnn!!!

Here comes the TROJAN!

 

:facepalm: lol (:



Darth_Woras #17 Posted 06 January 2014 - 01:46 PM

    Major

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    04-04-2013
Huh, then you are already better than 90% of players due to capability to learn.

eminem991 #18 Posted 06 January 2014 - 04:40 PM

    Private

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  • 7108 battles
  • 38
  • Member since:
    09-03-2012

View PostDarth_Woras, on 06 January 2014 - 03:46 PM, said:

Huh, then you are already better than 90% of players due to capability to learn.

 

Can you stop that? I need just help. im sad and worried.



Nvincible #19 Posted 06 January 2014 - 05:11 PM

    Warrant Officer

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  • Member since:
    02-28-2012
If support cannot help you with this, then theres no point asking on the forum about it. The forum mods/admins will just link you back to tech support.

TinyViking #20 Posted 06 January 2014 - 09:13 PM

    Major

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  • Member since:
    05-08-2013

And locked. 
Guys, everyone isn't native English speakers, and instead of making fun of them perhaps you could show some respect?

 

OP I'm sorry to hear of your troubles but you can't get any help here on the forums as we don't have the tools needed to investigate claims such as yours. As long as you contact support and provide what they ask you should be fine. 

 






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