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Help me to back account!

account password nickname recover help

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Traxx_Bosnia85 #1 Posted 28 February 2014 - 12:52 PM

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Hi, there.. this is my first time that i'm askign something..i didnt know in what topic to post..so i use this "off topic"
anyway.. my friend have a big problem!
He cant recover his account!
1. Somone steal his mobile phone and sim card..because he use his password and recovery over phone
2. he can't log in to his e mail to..so he cant recover his account

Could you please help us..and tell what to do.. he can play again with another account (NEW) but..he have a big score and clan games in that acc, so if anyone know what solution is possible..say it, THX.. He reayl want to back his old account! 
email: nemessis_2@hotmail.com
username: biscanin





 

Edited by Traxx_Bosnia85, 28 February 2014 - 01:00 PM.


GemmaLou #2 Posted 28 February 2014 - 12:59 PM

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Support

your best off clicking that pic up the top :) support should be able to get your friend back in!



Traxx_Bosnia85 #3 Posted 28 February 2014 - 01:08 PM

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He can't acces to e mail or phone
i see all solutions how to back account..but like i said.. he can't acces it to e mail or phone..his phone was stolen


he cant use phone..becuase code is coming to phone..phone is stolen! GONE
 

Edited by Traxx_Bosnia85, 28 February 2014 - 01:33 PM.


_Antipathy #4 Posted 28 February 2014 - 09:55 PM

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View PostTraxx_Bosnia85, on 28 February 2014 - 12:08 PM, said:

He can't acces to e mail or phone
i see all solutions how to back account..but like i said.. he can't acces it to e mail or phone..his phone was stolen


he cant use phone..becuase code is coming to phone..phone is stolen! GONE
 

 

You can speak in his behalf, no? You have access to the Support, send a message for him explaining the problem giving a max of explanations.



Traxx_Bosnia85 #5 Posted 01 March 2014 - 11:36 AM

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View Post_Antipathy, on 28 February 2014 - 09:55 PM, said:

 

You can speak in his behalf, no? You have access to the Support, send a message for him explaining the problem giving a max of explanations.

 just tell me please where and how.. i only see how to recover passwords account..but that is not big deal for me or him..he try it that once.. because code is sending on phone



GemmaLou #6 Posted 01 March 2014 - 11:41 AM

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https://eu.wargaming...counts-password

_Antipathy #7 Posted 01 March 2014 - 12:22 PM

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View PostTraxx_Bosnia85, on 01 March 2014 - 10:36 AM, said:

 just tell me please where and how.. i only see how to recover passwords account..but that is not big deal for me or him..he try it that once.. because code is sending on phone

 

You go to the Support (https://eu.wargaming...e/Default/Index) and write a ticket explaining the problem.Don't forget to give as many details as possible and give them the mails, nicknames, etc. Here's an example:

 

"Hi, I'm Traxx_Bosnia85 and I need help because my friend (you write his name) has a big problem: he can't recover his account!

 

(Now you explain everything) Someone stole his mobile phone (you give them the phone number) and sim card, because he uses his password and recovery over phone. As he cannot log in to his email account (you write his email direction) he can't recover his WoT account.

 

Could you please help him (you give again his name and his clan), etc"

 

Don't forget, add as many info as you can :great:

 

Good luck ;)
 



Traxx_Bosnia85 #8 Posted 01 March 2014 - 03:33 PM

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thank you man for great detailed explaination :) 
I posted ticked now i need to wait

_Antipathy #9 Posted 01 March 2014 - 03:58 PM

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Hope it'll work ^^

_Antipathy #10 Posted 05 March 2014 - 04:12 PM

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ThreadNecro.gif

 

Is it solved?



MeetriX #11 Posted 05 March 2014 - 07:12 PM

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That pic is creepy. Look at those... those shadows. They don't match.:ohmy:

_Antipathy #12 Posted 05 March 2014 - 09:40 PM

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View PostMeetriX, on 05 March 2014 - 06:12 PM, said:

That pic is creepy. Look at those... those shadows. They don't match.:ohmy:

 

They're square, problem?







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