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Clan Wars issue 08/07


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Erissa #1 Posted 08 July 2014 - 08:57 PM

    Community Coordinator

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  • Member since:
    08-13-2010

Hey all!

 

We received reports of CW tank-locking issue and this is under the investigation now. At the moment we have no ETA when this will be fixed but know that we are monitoring this situation actively. 

 

I'm sorry if this caused annoyance but we will keep you posted as soon as we have more info.

 

- Erissa



Erissa #2 Posted 09 July 2014 - 01:52 PM

    Community Coordinator

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  • Member since:
    08-13-2010

This issue is still under investigation, and we will share more info if there is any throughout the day. 

 

Thanks for your patience :)



Erissa #3 Posted 09 July 2014 - 04:17 PM

    Community Coordinator

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  • 4768 battles
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    08-13-2010
Just checking-in, sadly nothing new to report. Sorry!

Erissa #4 Posted 09 July 2014 - 06:11 PM

    Community Coordinator

  • Player
  • 4768 battles
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  • Member since:
    08-13-2010
Nothing new to report sadly..

Erissa #5 Posted 09 July 2014 - 07:14 PM

    Community Coordinator

  • Player
  • 4768 battles
  • 380
  • Member since:
    08-13-2010

Good news guys!

 

- A patch was applied earlier today to fix the issue which means that you most probably will not experience this again;
- Tank unlocking process began now, and tanks should be unlocked by tomorrow morning / early afternoon.

 

If you encounter any issue after your tank was unlocked, please let our Support aware of this as we will monitor the situation closely.

 

Again, we are very sorry if this caused any frustration, and thank you for being patient whilst a fix was in the works.

 

- Erissa






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