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Connection issues this evening


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Grimbru #1 Posted 30 October 2014 - 08:58 PM

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OK guys news just in.

 

We have a severe connection issue affecting the servers. We're working hard to resolve the issue as soon as possible. Engineers are on the case and the estimated repair time is around 30 minutes.

 

Please accept our sincere apologies for the inconvenience!



Paddygolightly #2 Posted 30 October 2014 - 08:59 PM

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aha I was blaming my wifi

Killer_Shadow #3 Posted 30 October 2014 - 09:01 PM

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View PostPaddygolightly, on 30 October 2014 - 07:59 PM, said:

aha I was blaming my wifi

 

Same here.

 

Thanks for the announcement.



Commando_NL #4 Posted 30 October 2014 - 09:02 PM

    Private

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I'm already suffering withdrawal symptoms, please hurry.

 

Just kiddin. We'll wait.



Cobra6 #5 Posted 30 October 2014 - 09:10 PM

    Field Marshal

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You've had them since Yesterday already.

Tried yesterday evening and constantly got 500ms ping and severe packet loss on both EU1 and EU2.

It was so bad I stopped playing after 3 matches as I could do nothing at all.

 

Cobra 6


Edited by Cobra6, 30 October 2014 - 09:11 PM.


GoldMountain #6 Posted 30 October 2014 - 09:15 PM

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View PostCobra6, on 30 October 2014 - 08:10 PM, said:

You've had them since Yesterday already.

Tried yesterday evening and constantly got 500ms ping and severe packet loss on both EU1 and EU2.

It was so bad I stopped playing after 3 matches as I could do nothing at all.

 

Cobra 6

 

Thats a problem on your end.

Been doing fine with 50m/s ping on my 5.5Mb/s village internet.



RedSox04 #7 Posted 30 October 2014 - 09:16 PM

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Ctrl + Alt + Del if they're struggling.

TRex72 #8 Posted 30 October 2014 - 09:18 PM

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Well if he have hardwar issues so do I,30-40 ms latancy and still annoying studders because of pacage loss.

Running 60-115 fps so its not a graffic problem and now server crash.

 



5_InchFl0ppy #9 Posted 30 October 2014 - 09:19 PM

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I'm glad that you have issued a formal statement here WG, thanks for letting us know.

MatchyHK #10 Posted 30 October 2014 - 09:20 PM

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Maybe WG should start to consider setting up an EU3 server?

Sattyg #11 Posted 30 October 2014 - 09:22 PM

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Been waiting for over  45 min now...Hope WG give us back 1 day premium for this...

TRex72 #12 Posted 30 October 2014 - 09:22 PM

    Private

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Maybe getting the first two to run smoothe first? :-D

 



Mymh #13 Posted 30 October 2014 - 09:22 PM

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Wow, WG communicating with the players reasonable fast? What is happening, someone was actually at the office AND out of donuts? :o

 

Dunno why I +1'd you Grimbru, this kind of stuff should be mandatory, but feeling reasonably happy for the positive reaction I guess. ;)



BoTheGreat #14 Posted 30 October 2014 - 09:24 PM

    Corporal

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Thanks for the info! We are waitting :honoring:

Cobra6 #15 Posted 30 October 2014 - 09:24 PM

    Field Marshal

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View PostCelestia, on 30 October 2014 - 08:15 PM, said:

 

Thats a problem on your end.

Been doing fine with 50m/s ping on my 5.5Mb/s village internet.

 

I'm in the middle of London so I hardly think the problem is on my end. Normally it's perfectly fine and Yesterday suddenly it started playing up.

 

Also note I was able to play War Thunder perfectly fine, so definitely a WG server problem.

 

Cobra 6



echo7 #16 Posted 30 October 2014 - 09:24 PM

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cant login at 21:17.

 

eu server 2 is up, qeue, then when i reach end of the qeue - disconnects and restarts.

 

was kicked from a game on eu1 when wargaminig stopped their servers.



Mymh #17 Posted 30 October 2014 - 09:25 PM

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View PostSattyg, on 30 October 2014 - 09:22 PM, said:

Been waiting for over  45 min now...Hope WG give us back 1 day premium for this...

 

Don't count on it. When the servers was unplayable for 50 days early this year (incredible latency spikes - half my clan went inactive until a few months later when it worked again), I sent in a petition to give me my premium days back. I asked for at least a portion of it, and I explicity stated I don't ask for gold or money back, just to get what I paid for but wasn't delivered. The GM answered that the policy is not to give anyone anything unless it's handed out to everyone, and decision taken from higher up - and then he proceeded to kick me in the face by saying my request was "excessive". Nice. I was just asking to get what I paid for that wasn't delivered, nothing extra..

Eligible #18 Posted 30 October 2014 - 09:26 PM

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Hahaha. Better preppare EU3 and EU4. 131.000 plyers on EU2

RedSox04 #19 Posted 30 October 2014 - 09:27 PM

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Well, I'm an engineer and when they ask me how long and I'm mentally scrolling through the hours it will take, I always say 30 mins.

Islacrusez #20 Posted 30 October 2014 - 09:27 PM

    Private

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What of those trying to get their last 2 daily missions to get the TOG? Will the event be extended a day to compensate them, or a free mission completion granted for this?




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