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problem with phone number

phone number

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4 replies to this topic

144blade #1 Posted 27 March 2015 - 10:15 PM

    Private

  • Player
  • 15599 battles
  • 2
  • Member since:
    11-16-2013

i wana change my password but my phone number is old im change him and can have dat activation code .How i can change password with email or change som how my number 

sory i have bad english if someone can help me 



144blade #2 Posted 27 March 2015 - 10:34 PM

    Private

  • Player
  • 15599 battles
  • 2
  • Member since:
    11-16-2013
im change number in phone not on wargaming page if u understand i can write number here new and email

M1tchy #3 Posted 28 March 2015 - 01:32 AM

    Major

  • Player
  • 33055 battles
  • 2,742
  • Member since:
    04-19-2012

you have to contact Customer Service Center. Only they can help. Do not post any details here.

 

https://eu.wargaming.net/support/



TINI06 #4 Posted 31 March 2015 - 09:06 PM

    Sergeant

  • Player
  • 10076 battles
  • 295
  • [SWOT-] SWOT-
  • Member since:
    06-22-2014
I understand you. You should remove phone number in account manegment so the code will get send on email. Or contact customer service center

_Akoo_ #5 Posted 31 March 2015 - 09:19 PM

    Staff Sergeant

  • Player
  • 19845 battles
  • 465
  • Member since:
    10-29-2011

You can't just remove your phone number from your account, if you want to change it, the code is sent to the current phone number. If you no longer have access to that phone number then you need to provide the following things.

 

· Name of the Internet provider when the account was registered
· City of registration
· Bill screenshots or any other information (for example, bank statements) related to WoT payments ,the older the better. Please remove all personal information
· Information about used promotional codes (how many of them were used, what kind of codes, more or less when)
· Phone number bound to account







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