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NEED HELP for PURCHASE FAIL

purchasefail

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_StarDust_ #1 Posted 29 April 2015 - 07:11 AM

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Well, for two days, I have been trying to purchase a premium tank ( SuperPersing) with my credit card ( VISA ELECTRON ) but every time I fill the required blanks and click purchase button, I'have been sent back to the premium shop page and it gives error. 

What can be the problem? 

 

 

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Typh0n #2 Posted 29 April 2015 - 07:14 AM

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I don't think this is the right place to post that kind of problem.

Have you tried to create a ticket to the wargaming support team?


Edited by Typh0n, 29 April 2015 - 07:14 AM.


_StarDust_ #3 Posted 29 April 2015 - 07:46 AM

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View PostTyph0n, on 29 April 2015 - 06:14 AM, said:

I don't think this is the right place to post that kind of problem.

Have you tried to create a ticket to the wargaming support team?

 

Other main titles didn't seem relevant..

Before I try for a ticket I wanted to figure it out if it's possible to do it on my own by using help from forum. 

Could there be a problem with the credit card?

and also, my card is registered to a bank in different country ( in where I'm from) and right now I'm in a different country. As a location, I'm in an asian country but my WG account is in EU servers. Could that be a problem? may be WG is blocking me?



Roua28 #4 Posted 29 April 2015 - 07:54 AM

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View Post_StarDust_, on 29 April 2015 - 09:46 AM, said:

 

Other main titles didn't seem relevant..

Before I try for a ticket I wanted to figure it out if it's possible to do it on my own by using help from forum. 

Could there be a problem with the credit card?

and also, my card is registered to a bank in different country ( in where I'm from) and right now I'm in a different country. As a location, I'm in an asian country but my WG account is in EU servers. Could that be a problem? may be WG is blocking me?

 

 

Maybe is a website / payment system error.  

I dont see any reason for WG to block you,  Serb likes money.

 



Lagarto666 #5 Posted 04 May 2015 - 02:58 AM

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View Post_StarDust_, on 29 April 2015 - 06:11 AM, said:

Well, for two days, I have been trying to purchase a premium tank ( SuperPersing) with my credit card ( VISA ELECTRON ) but every time I fill the required blanks and click purchase button, I'have been sent back to the premium shop page and it gives error. 

What can be the problem? 

 

 

 

Same thing is happening to me right now. Trying to get the AMX 13 57 light tank and ALL my attempts to buy it reported an error with ALL my credit cards.

And good luck trying to get a ticket and getting "Costumer Service"...

wtf... 



Killer_Shadow #6 Posted 04 May 2015 - 09:47 AM

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View Post_StarDust_, on 29 April 2015 - 06:46 AM, said:

 

Other main titles didn't seem relevant..

Before I try for a ticket I wanted to figure it out if it's possible to do it on my own by using help from forum. 

Could there be a problem with the credit card?

and also, my card is registered to a bank in different country ( in where I'm from) and right now I'm in a different country. As a location, I'm in an asian country but my WG account is in EU servers. Could that be a problem? may be WG is blocking me?

 

Which asian country?

 

Usually, location is not the issue about wire transfer. It may be related to the type of the bank; egg. if it is a "participation bank" (most of them are Arab-origined banks) then you may have difficulties since those banks don't have registered intermediary banks in Europe.

 

Imo, it most probably is either you don't have enough limit in your account or your card is closed to mail order.



Strange_Neighbour #7 Posted 08 May 2015 - 10:34 AM

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Whenever I get this problem it's usually due to there being insufficient funds in my bank account. I suggest you check again what balance you have.




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