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System fail or system exploit?


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TitusLartius #1 Posted 19 May 2015 - 06:53 AM

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I don't know if you put some rules what will happened if server crash, i just couldn't find any. We just played stronghold attack, we won the first battle, and then server 2 crashed (battle was on eu2), saying scheduled maintenance. And 2 mins later, window popped up saying that we lost 8200 boxes. Like we were lost the next 5 fights. So i was wondering if this is some bug, failure or what? Or its maybe system exploit so some clan deliberately put this time on this server waiting for maintenance, and hoping someone will attack them. If this is some bug than please fix it and bring us back our boxes. We have already sent tickets, and hoping that you will sort this out.

 

 



TitusLartius #2 Posted 21 May 2015 - 08:40 AM

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"Unfortunately for you, there is nothing we can do for you."

 

Yup, this is a respond from our Game support. Its our fault for not existing a notification that says that something similar could happen. Its our fault for having scheduled maintenance TWO  hours after it was scheduled. Its our fault for system failures. Its our fault for playing this game and investing time in it, in game where its makers dont care about anything, or should i say "there is nothing they can do for us". 



Dr_Grigz #3 Posted 21 May 2015 - 08:48 AM

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Well at least some poor clan got saved by teh crash and didnt get stomped ._.

TitusLartius #4 Posted 21 May 2015 - 12:50 PM

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View Postxxgrigzxx, on 21 May 2015 - 08:48 AM, said:

Well at least some poor clan got saved by teh crash and didnt get stomped ._.

 

Actually that clan also lost their boxes, so i cant see the winner here at all. We lost more because our buildings are on higher level, but the point is that this can happen to everyone.

Pvt_Muffy #5 Posted 21 May 2015 - 07:42 PM

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One of our sibling clans had this same problem, but when attacking. The response to the ticket was:

Greetings Commander,

Thank you for contacting our customer support. 

We already aware of the issue, and the system should not let you establish it in such way.  Unfortunately we can't offer any compensations if the attack was programmed at the time of the server restart :(

I am sorry for any inconvenience it might have caused. 

Please, do not hesitate to contact us again should you have any questions or doubts.

Best Regards, 
Javier White
Wargaming EU Customer Service Representative



miaz74 #6 Posted 21 May 2015 - 09:37 PM

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But WG still must to compensate all affect clans, because official schedule is " monday 5:00 (source wiki.wargaiming.net)" . There is no word about other days of week, if they make daily restarts ...............must to announce. Or maybee we want to much?

TheDutchMen #7 Posted 22 May 2015 - 03:48 PM

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OM already reported this to WG. They played at the same time as the sever restart and they lost 10k because of it.  WG said they will fix it next patch.

HRHtheDude #8 Posted 25 May 2015 - 06:28 AM

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It seems defending clans are exploiting this glitch, which as WG says ingame is a violation punishable with bans. Just happened to us, we kicked arse only to lose the next during server restart

crosseyed #9 Posted 25 May 2015 - 06:30 AM

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some clans are using this WOT program error as a loop hole to gain resources, the server reset prevents defence and gives a technical victory. The clan being challenged has NO CHANCE, it is a lose lose situation and Wargaming should compensate all clans. After all, this is Wargamings creation and as it is a defect in their system  / design - they ARE responsible....

  Wargaming do the right thing, we are customers and without us you would not exist...sort it out



Kaydenn #10 Posted 25 May 2015 - 06:35 AM

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Yup same here! Some Clans are using this to farm resources! Which I know sounds almost like an exploit!? But we all know that can't be. Lets hope they will remedy this ASAP.

 

As my colleague stated earlier, attacking (or defending) Stronghold during the time when we are performing server restarts can give sometimes this kind of effects.
In this case we are recommending to "avoid" this hour. Please also be aware that results might be sometimes random and both sides can be affected.
You can also access the suggestions forum to post your feedback so other players can give their point of view:
http://forum.worldoftanks.eu/index.php?/forum/453-player-suggestions/
If you have any other questions, feel free to contact us.
Best regards,
Bartosz Graff



SaWse #11 Posted 01 June 2015 - 06:21 PM

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How little of a life do you need to have to play at 7 in the morning, get a life.

 

Oh and if you have your defence period at this time you're probably even worse than the plebs who actually wake up to attack at that hour.


Edited by SaWse, 01 June 2015 - 06:23 PM.


sandfacer #12 Posted 10 July 2015 - 08:31 PM

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about time wg banned stupid time slots for defense it is so hard to find clans similar skill level as ourselfs to attack they have all been pillaged by the elite clans that are to cowardly to attack clans there own skill level

like red s such a test of there skill

 


Edited by sandfacer, 10 July 2015 - 09:07 PM.





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