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Lost Xp

Auful Panther

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3 replies to this topic

GeneralJock #1 Posted 17 July 2015 - 06:28 PM

    Warrant Officer

  • Player
  • 15554 battles
  • 586
  • Member since:
    11-06-2011

So I was grinding towards the Ru with the Auful, having ground about 32,000XP on it. Now I log in to find the new SP I C with zero XP on it, and I have to grind the 92,000 to the Ru from zero. Thanks WG. Is that right, or is it worth a ticket to support?

Jock



jontseng #2 Posted 18 July 2015 - 07:30 AM

    Private

  • Player
  • 5560 battles
  • 3
  • Member since:
    05-29-2011
Hey Jock I'm at same point in the grind as you. Just had 67k normal xp transfer from aufl to my new sp1c. Sounds like it's some kind of bug thankfully. Open a ticket feel free to refer them to my account as an example of what should have happened. Ta JT

GeneralJock #3 Posted 18 July 2015 - 10:31 AM

    Warrant Officer

  • Player
  • 15554 battles
  • 586
  • Member since:
    11-06-2011
Yeah, done. Will let you know what they say.

GeneralJock #4 Posted 24 July 2015 - 03:23 PM

    Warrant Officer

  • Player
  • 15554 battles
  • 586
  • Member since:
    11-06-2011

So customer support asked for a screenshot to prove I had the 32,000XP so I took one from my service record and sent it to them.

They've now credited my SP I C with the XP so I can continue playing toward the Ru.251

Very happy about that WG, so nice to get good customer service.

 






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