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Why no premium?

premium

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3 replies to this topic

Pacimaker #1 Posted 29 December 2015 - 08:36 PM

    Private

  • Player
  • 43098 battles
  • 4
  • Member since:
    08-18-2013

Dear Pacimaker

 

Thank you for your purchase in the Wargaming.net Premium Shop. The items you purchased have been transferred to the account Pacimaker and are available in the game.

 

Purchase information:

 

Bundle you purchase"Premium account 30 Days"

Bundle cost :8.99 EUR

Order number : 95d11648a92c11e5ae3c38eaa792ece8

Transaction ID: 33729872

Payment method: CreditCard (Pensio)

Date and time of purchase: 2015­12­23 04:21:39 UTC

 

 

So they took my money, but my account is still standard! Why? i send 2 tickets to them but nothing !Can anyone help me?

 



demon_tank #2 Posted 29 December 2015 - 09:46 PM

    Second Lieutenant

  • Player
  • 24882 battles
  • 1,174
  • [NOS] NOS
  • Member since:
    11-18-2012

Just wait for the support respond.

 

They will help you.



Pacimaker #3 Posted 30 December 2015 - 06:33 AM

    Private

  • Player
  • 43098 battles
  • 4
  • Member since:
    08-18-2013
Is that normal to wait 7 days?

Pacimaker #4 Posted 30 December 2015 - 10:43 AM

    Private

  • Player
  • 43098 battles
  • 4
  • Member since:
    08-18-2013
Done, they fix the problem!





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