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Banned for Unsportsmanlike Conduct


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Ectar #361 Posted 07 January 2016 - 10:42 AM

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  • Member since:
    05-10-2012

Hi guys,

 

I know that this category for reporting is a pretty hot topic at the moment. Feedback has been sent on to our Customer support team and we'll see if there is any changes that can be made. I can't make any promises but I can assure you I've spent the best part of this week gathering feedback from various threads and showing examples provided from players. 



Muishond11 #362 Posted 07 January 2016 - 11:04 AM

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View PostEctar, on 07 January 2016 - 10:42 AM, said:

Hi guys,

 

I know that this category for reporting is a pretty hot topic at the moment. Feedback has been sent on to our Customer support team and we'll see if there is any changes that can be made. I can't make any promises but I can assure you I've spent the best part of this week gathering feedback from various threads and showing examples provided from players. 

 

I don't suppose by "changes" you mean perma banning all arty? :trollface:

Edited by Muishond11, 07 January 2016 - 11:04 AM.


Axarn #363 Posted 07 January 2016 - 11:12 AM

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View PostMuishond11, on 07 January 2016 - 11:04 AM, said:

 

I don't suppose by "changes" you mean perma banning all arty? :trollface:

 

How about perma banning all players who report arty for killing them?

kejmo #364 Posted 07 January 2016 - 11:19 AM

    Staff Sergeant

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View PostEctar, on 07 January 2016 - 09:42 AM, said:

Hi guys,

 

I know that this category for reporting is a pretty hot topic at the moment. Feedback has been sent on to our Customer support team and we'll see if there is any changes that can be made. I can't make any promises but I can assure you I've spent the best part of this week gathering feedback from various threads and showing examples provided from players. 

 

Wow look, someone answered after xxx months...now please take a look at this issue as well : 

 

http://forum.worldof...-works/#topmost

 

tnx



GhostOfCain #365 Posted 07 January 2016 - 11:30 AM

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View PostEctar, on 07 January 2016 - 10:42 AM, said:

Hi guys,

 

I know that this category for reporting is a pretty hot topic at the moment. Feedback has been sent on to our Customer support team and we'll see if there is any changes that can be made. I can't make any promises but I can assure you I've spent the best part of this week gathering feedback from various threads and showing examples provided from players. 

 

i hope you haven't forgot about this one:

 

http://forum.worldof...ed-second-part/



PanzerZap #366 Posted 07 January 2016 - 12:02 PM

    Lieutenant

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    08-12-2011

Having been banned for UC twice myself I have invested some time in trying to work out how it all works. these are my findings/assumptions:

1. Players report for UC for a lot of reasons other then actual Unsportsmanlike Conduct (examples are: playing arty, playing T-22, killing somebody, using premium ammo, passive spotting when arty demands instant spots somewhere else etc.) Based upon responses in several threads I take this as a fact.

2. The system is automated, the ban comes at a certain amount of UC reports within a certain time frame. Both this number and time frame is unknown, but it seems to be a fixed number and not an average per game. This means players who play a lot of games in a short time period have a higher chance of getting banned. Again based upon player responses and own experience I will take this as a fact. 

4. Bans stack up over a given time period, so get banned twice in short succession will increase the amount of time you will be banned. Over time there is no impact (my UC was 1 day in both instances with an interval of more then 6 months). This doesnt say anything really other then the recommendation to play less games after your ban in order to minimize the chances of a quick second ban.Assumption, but there is strong supporting evidence for this.

4. WG does have records of both chatlogs and damage logs, they eventually provide some evidence based upon that, how this fits in UC is questionable however. WG does not hold complete replays or at least has never given any proof of this other then the claim they check the reports, which in all fairness cant be done without checking the replay. Again an assumption since WG doesnt give any evidence to players nor will shed any light on the specifics of the system.

5. Wrong bans have been given out automatically in the past, even WG admitted to it and said it was some internal error that lead to numerous automated bans for botting. Those players involved eventually got compensated, but it did show the bans were not even manually checked (even after tickets were send) even though initial response from customer support said they were. Fact

6. This is the internet, we can discuss all we want, but the chances of actually convincing somebody that false reporting is obnoxious and they should stop doing it are slim to none existent. The only one able to change this is WG themselves by changing the report/banning system or building a system that filters out the false reports/reporters. Pretty sure this is a fact.

7. Until it is changed or WG at least gives some insight into how the specific parts of the system work, writing tickets is the only thing we can do but also useless since it is impossible to provide counter evidence against an unknown rules infraction. The customer support will send automated/copy paste responses without even looking into your case. Fact, remember the ticket send in by somebody who wasnt even banned but still got a response he was rightfully banned?

 

TL DR:

The report system is being abused, it is broken and customer support is unsatisfactory in banning issues. Untill WG changes policies/the system we will see players being banned for no reason other then playing the wrong vehicle class, not doing what somebody else tells him etc. 



Keyhand #367 Posted 07 January 2016 - 12:08 PM

    Lieutenant Сolonel

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    10-25-2011

I seriously hope that we can come back to playing randoms like it used to be.

The situation is very severe.

I have heard on the SEA server, the UC reports are only gathered for statistical purposes, maybe this is the way to go.



J00F #368 Posted 07 January 2016 - 12:32 PM

    Second Lieutenant

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Just got the Ban for UC 

Ricky_Rolls #369 Posted 07 January 2016 - 12:34 PM

    Warrant Officer

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WG answer be like: 

Spoiler

 



HugsAndKisses #370 Posted 07 January 2016 - 12:48 PM

    Lieutenant Сolonel

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Pls don't take our counter battery away from us :child:

Keram87 #371 Posted 07 January 2016 - 12:49 PM

    Corporal

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Here we go again



1stWarlord #372 Posted 07 January 2016 - 12:52 PM

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View PostKeram87, on 07 January 2016 - 02:49 PM, said:

 

Here we go again

 

Bino got balanced again ?
:trollface:

Keram87 #373 Posted 07 January 2016 - 12:54 PM

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im curious about what CS will tell Bino.....

1stWarlord #374 Posted 07 January 2016 - 12:55 PM

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View PostKeram87, on 07 January 2016 - 02:54 PM, said:

im curious about what CS will tell Bino.....

 

http://forum.worldoftanks.eu/index.php?/topic/546653-why-you-shouldnt-waste-your-time-sending-tickets-to-support/

If its worse than this please feel free to share <3



Sharpe #375 Posted 07 January 2016 - 12:59 PM

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View PostKeram87, on 07 January 2016 - 11:49 AM, said:

 

Here we go again

 

5 days ? The heck did u do ?

 

View Post1stWarlord, on 07 January 2016 - 11:52 AM, said:

View PostKeram87, on 07 January 2016 - 02:49 PM, said:

 

Here we go again

 

Bino got balanced again ?
:trollface:

 

 

Didnt get it, Keram got banned or Bino ?


Also, arty players are the only ones who should get banned


Edited by Sharpe, 07 January 2016 - 01:00 PM.


Fabunil #376 Posted 07 January 2016 - 01:00 PM

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There is always a good thing about this I suppose, the more people get banned for these BS-reasons the sooner this issue gets fixed (hopefully...)

Sharpe #377 Posted 07 January 2016 - 01:01 PM

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View PostJ00F, on 07 January 2016 - 11:32 AM, said:

Just got the Ban for UC 

 

Stop advertising yourself in your profile as a female with that picture and u prolly wont be banned again fag45.gif



Keram87 #378 Posted 07 January 2016 - 01:03 PM

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View Post1stWarlord, on 07 January 2016 - 12:55 PM, said:

 

This is epic stuff.... lets see if he get also hilarious answers

 

View PostSharpe, on 07 January 2016 - 12:59 PM, said:

 

5 days ? The heck did u do ?

 

 

 

Didnt get it, Keram got banned or Bino ?


Also, arty players are the only ones who should get banned

 

Bino is banned he just told me to post since hes readonly atm^^

Sharpe #379 Posted 07 January 2016 - 01:12 PM

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Ah k this explains what he did yesterday, he was pissed. (ts matter)

 

"Someone"'s toon spent 20 reports for UC yesterday on a CGC who oneshot "someone" in Airfield. Too bad cause "that toon" had none left for the 261 who did the same 2 matches later. Anyone has any idea how many rep're needed to get one banned ? 



Axarn #380 Posted 07 January 2016 - 01:29 PM

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View PostSharpe, on 07 January 2016 - 01:12 PM, said:

Ah k this explains what he did yesterday, he was pissed. (ts matter)

 

"Someone"'s toon spent 20 reports for UC yesterday on a CGC who oneshot "someone" in Airfield. Too bad cause "that toon" had none left for the 261 who did the same 2 matches later. Anyone has any idea how many rep're needed to get one banned ? 

 

Not sure, it must be atleast 1000. I have yet to reach my quotum 

[edit]

which is typically, because i DO play arty, i AM a bob and i DO shoot gold. a lot.


Edited by Axarn, 07 January 2016 - 01:30 PM.





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