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I purchased a tank with the wrong email account, can I get a transfer?


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alexsilviu23 #1 Posted 27 March 2016 - 12:25 AM

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i recently purchased the t34 but used the wrong account(its actually to a friend of mine,i play from time to time on his account).

If i need to post elsewhere than sorry.

Thank you for your time...


Edited by alexsilviu23, 27 March 2016 - 02:27 AM.


Woody1999 #2 Posted 27 March 2016 - 01:23 AM

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Don't put your email here mate. You might need to contact support about this but I doubt they can help you - this was your mistake :P

 

Woody



alexsilviu23 #3 Posted 27 March 2016 - 01:29 AM

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Or can i get my money back? Is it possible?

Edited by alexsilviu23, 27 March 2016 - 01:30 AM.


Send__nUdes #4 Posted 27 March 2016 - 02:21 AM

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View Postalexsilviu23, on 27 March 2016 - 01:25 AM, said:

i recently purchased the t34 but used the wrong account(its actually to a friend of mine,i play from time to time on his account).

If i need to post elsewhere than sorry.

the real email where i want the tank is ale*****@hotm****om , the email i used is is*******r92@yah****om

Thank you for your time...

 

View Postalexsilviu23, on 27 March 2016 - 02:29 AM, said:

Or can i get my money back? Is it possible?

 

Editeaza prima postare si sterge adresele de email !!!!!!!!!

 

Transfer de tancuri intre conturi nu se poate face.  

Deci tot ce poti face este sa ceri banii inapoi. Tu trebuie sa contactezi echipa de la Support, adica sa faci ticket : https://eu.wargaming.net/support/tickets/create

 

Link-ul pus de mine te trimite la Support  unde intri cu contul tau  si faci ticket. 

La punctul 1. selectezi pentru  World of Tanks ,  apoi la punctul 2. selectezi Billing Support  si  Refund request.  (adica iti ceri banii inapoi)

Si de acolo te descurci tu sa le explici situatia. 

 

Vezi ca asta este valabil doar pentru tancurile cumparate din Premium Shop.  

Daca ai cumparat gold, iar apoi cu gold ai cumparat tancul in joc (din tech tree) ... adios.

 

De asemenea  nu juca cu tancul ala !!!!  Pentru ca s-ar putea sa refuze sa iti dea banii inapoi...


Edited by dangrig28, 27 March 2016 - 02:25 AM.


alexsilviu23 #5 Posted 27 March 2016 - 02:29 AM

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mersi am sa incerc

K_A #6 Posted 27 March 2016 - 08:24 AM

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If the purchase was within the past 2 weeks and YOU OR ANYONE ELSE HASN'T PLAYED A SINGLE GAME IN THE PURCHASED TANK (that bit is important!!) then you can withdraw the purchase from the wrong account, get your money back and then buy it on the account you intended. Message support, they will help you with it.

Salentine #7 Posted 27 March 2016 - 10:47 AM

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View PostWoody1999, on 27 March 2016 - 01:23 AM, said:

Don't put your email here mate. You might need to contact support about this but I doubt they can help you - this was your mistake :P

 

Woody

 

OMG woody's alive...

wattitatti #8 Posted 27 March 2016 - 10:55 AM

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View Postalexsilviu23, on 26 March 2016 - 11:25 PM, said:

i recently purchased the t34 but used the wrong account(its actually to a friend of mine,i play from time to time on his account).

If i need to post elsewhere than sorry.

Thank you for your time...

 

you need to go to your friend email and look at that mail send by WG where are purchase details. it says there how and where you can get refund. im not sure how it works if your friend have played even one game with that tank. but go check that email asap

alexsilviu23 #9 Posted 27 March 2016 - 01:59 PM

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they removed the tank from my garage but the money will come in maximum 7 working days thank you all.

UrQuan #10 Posted 27 March 2016 - 04:02 PM

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View Postalexsilviu23, on 27 March 2016 - 12:59 PM, said:

they removed the tank from my garage but the money will come in maximum 7 working days thank you all.

 

Glad to hear it got resolved!

Send__nUdes #11 Posted 27 March 2016 - 05:18 PM

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View Postalexsilviu23, on 27 March 2016 - 02:59 PM, said:

they removed the tank from my garage but the money will come in maximum 7 working days thank you all.

 

Este bine ca s-a rezolvat.  :)   

Data viitore fii mai atent.  

 

 



Woody1999 #12 Posted 28 March 2016 - 01:01 AM

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View PostSalentine, on 27 March 2016 - 09:47 AM, said:

 

OMG woody's alive...

 

Hai :hiding:



Gremlin182 #13 Posted 28 March 2016 - 01:10 AM

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View Postalexsilviu23, on 27 March 2016 - 12:25 AM, said:

i recently purchased the t34 but used the wrong account(its actually to a friend of mine,i play from time to time on his account).

If i need to post elsewhere than sorry.

Thank you for your time...

 

Some time ago I bought a premium tank for a friend and it turned out he didnt really want the one I bought him so he refused the gift it thinking I would get my money back I got gold.

Im wondering if support can work it so that you get the gold equivalent  then buy the tank on the right account.

Otherwise I think you just gave your friend either a tank or some gold.



alexsilviu23 #14 Posted 29 March 2016 - 07:37 PM

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i got my money back in 4 days and bought the tank on my account.

if he didnt used the tank its ok,you can get a refund.

but if more than 2 weeks passed since you gifted the tank than you cant do anything...


Edited by alexsilviu23, 29 March 2016 - 07:37 PM.





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