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WG: Why you no let me buy from the premium shop?

premium shop premium not working cant buy from store action is temporarily unavai

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BrutalBob1337 #1 Posted 27 April 2016 - 07:08 AM

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  • 1405 battles
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    11-06-2015

So i've been trying for the past 4 days now to buy the IS-6 package whilst it's on the sale. All I'm getting when trying to fulfill the transaction's ''Action is temporarily unavailable, try again later'' <---- for 4 days.. I've tried not only the IS-6, i've tried to buy gold for 2euros only to see if that worked, nope, same with every other thing in the premium store. 

yes I've got credits on my card

yes I've bought things from the store, last time 2 weeks ago

yes I've made a ticket but haven't gotten an answer yet

yes I've tried with other browsers, internet connections and finally, yes, I've tried to delete the cookies and history of the browsers. 

 

If I'm getting this, how much more income do WG lose?.. 



BrutalBob1337 #2 Posted 27 April 2016 - 08:31 AM

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  • 1405 battles
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  • Member since:
    11-06-2015

Cause solved. WG said my bank is blocking the transaction, (must have changed something since I last used the same card at the premium store..) 

secondly I ''tried to purchasce too many times'' so WG blocked me for 24 hours, which continuned for 4 days since everytime I tried to purchase the timer got reseted..

 

Tip for WG: TELL your customers what the heck is wrong instead of some random bs...

Thanks for the help though. 






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