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Help me can't log in!


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ZennoGamer #1 Posted 21 May 2016 - 03:47 PM

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I cannot log in to world of tanks on any account, i keep getting this error "Failed to connect to server. The server may be unavailable, or your network connection settings may be wrong". I have tried everything to fix this e.g. Reinstalling, Restarting my computer multiple times and disconnecting and connecting to my internet. Nothing seems to be working. Please help me.

Nub_Poteto #2 Posted 21 May 2016 - 03:54 PM

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Seems to be an issue between your ISP and WG, sounds stupid, but have you tried rebooting your router? Also, check that the ports are being allowed through.

 

If that doesn't fix it. Follow this through - https://eu.wargaming.../kb/articles/50 - Save the reports, for both EU1 and EU2 and send a ticket to support with bot of the reports.

 

This'll enable the WG CSR's to see where the internet is dropping etc. And allow them to easily help you.


Edited by Nub_Poteto, 21 May 2016 - 03:57 PM.


ZennoGamer #3 Posted 21 May 2016 - 04:36 PM

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thank you, rebooting my router worked and i am ashamed to say i didn't think of that erlier




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