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Clan Wars issue (draw battles) 2/12/2016


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Gepard_PH #1 Posted 06 December 2016 - 11:13 AM

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Hello everyone,

there is currently an ongoing issue with some battles on the Global Map not being processed correctly, resulting in battles not played, incorrect outcomes of battles and/or fame points not given correctly.

 

The issues is being investigated, failed battles will be tracked down and compensations are going to be issued globally.

Thank you for your patience.

 



Dragokar #2 Posted 06 December 2016 - 11:38 AM

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Before the campaign ends or afterwards? How are u calculating the lost FPs?

binmaa10 #3 Posted 06 December 2016 - 12:02 PM

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Will only the clans get the compensation or also the players?
As some answers on the tickets for this cases stated only the clans, which would be kinda unfair for all the smaller clans, which are going for player famepoints. 

Additionally is there any information about how the compensations will be handled, that a clan can estimate how much he and the others close to him will get.


Because it would be a pretty big fuckup if some clans would drop out of the top 50 after the campaign has ended, and thereby won't get the tanks. (And most of all they won't be happy). Or can you at least make a statement what happens with the players that lost there tank through this?

So basically can you give any detailed information about that compensation that the organizators within the clans can react on?



AhtiKarjalainen #4 Posted 06 December 2016 - 01:03 PM

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Means that soon you can by a ticket from premium shop to correct the game results.

 

 



Dragokar #5 Posted 06 December 2016 - 01:05 PM

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View Postbinbot10, on 06 December 2016 - 12:02 PM, said:

Will only the clans get the compensation or also the players?
As some answers on the tickets for this cases stated only the clans, which would be kinda unfair for all the smaller clans, which are going for player famepoints. 

Additionally is there any information about how the compensations will be handled, that a clan can estimate how much he and the others close to him will get.


Because it would be a pretty big fuckup if some clans would drop out of the top 50 after the campaign has ended, and thereby won't get the tanks. (And most of all they won't be happy). Or can you at least make a statement what happens with the players that lost there tank through this?

So basically can you give any detailed information about that compensation that the organizators within the clans can react on?

 

I can answer this. Please be patient and wait until our specialists provide a global solution. Minor details like player or clan fame points arent considered as a problem.

 

Or.

 

We dont care about personal player experience as long as the cash flows.

 

With best regards,

 

Customer Support

 

*edit*

 

The text above is from my own brain, not from the CS, but after the last contacts with them I would expect a answer like that. They also answered that they didnt had any clan wars errors at saturday.........well there was no clan wars at suaturday but how on earth could a WoT CS employee know that magic thing.


Edited by Dragokar, 06 December 2016 - 01:25 PM.


deda123 #6 Posted 06 December 2016 - 01:29 PM

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Yesterday we won on landing on prohorovka 3 clans, BSA was best there then some other clans, instead to play semifinal after that bug in finals played two clans with less then 1000 ELO points, ofcourse its possible we could in theory loose against those two clans but I dont think so, if theres no bug we would play for 4000 points today mission and I am REALLY curious how WG will "compensate" those points, probably they will give us some misery because of "who cares" and we will again like a happy bots again play 22h landings all night and then before finals maybe again we will be defeated not by some clan but some map bug

Dragokar #7 Posted 06 December 2016 - 01:33 PM

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View Postdeda123, on 06 December 2016 - 01:29 PM, said:

Yesterday we won on landing on prohorovka 3 clans, BSA was best there then some other clans, instead to play semifinal after that bug in finals played two clans with less then 1000 ELO points, ofcourse its possible we could in theory loose against those two clans but I dont think so, if theres no bug we would play for 4000 points today mission and I am REALLY curious how WG will "compensate" those points, probably they will give us some misery because of "who cares" and we will again like a happy bots again play 22h landings all night and then before finals maybe again we will be defeated not by some clan but some map bug

 

Well I bet you could win against them. Unfortunately we are blessed with fast paced action CS and have to wait.

binmaa10 #8 Posted 06 December 2016 - 02:16 PM

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View Postdeda123, on 06 December 2016 - 01:29 PM, said:

Yesterday we won on landing on prohorovka 3 clans, BSA was best there then some other clans, instead to play semifinal after that bug in finals played two clans with less then 1000 ELO points, ofcourse its possible we could in theory loose against those two clans but I dont think so, if theres no bug we would play for 4000 points today mission and I am REALLY curious how WG will "compensate" those points, probably they will give us some misery because of "who cares" and we will again like a happy bots again play 22h landings all night and then before finals maybe again we will be defeated not by some clan but some map bug

 

And actually this is the Situation i am referring to my clan and 9TD are next to each other in the alley of fame.(Just imagine if our clans would be place 50 and 51 in the end) Both lost points due to this bug but tbh I cannot even tell how much points my clan wil get. Why should I be able to calculate this for another clan. So in the End if the results will stay close this can kick out some clans of the top50. 
No need to cry as it is correct for these clans to be there or not.

But the thing we need to know is how this compensation will work. Because it will determine the top 50 in the end.

If the compensations are big the clans which get kicked out of the ranks will be upset as you lay your focus on different things when you are in the top 50 or not.

But if the compensations are to small you will upset the clans which lost a lot of points due to these bugs as just like above they will feel betrayed.

 

So basically how will you treat this situation?

The fairest Part would be to give out the licenses to all clans which would be top 50. But as i know Wargaming they won't give out even one more tank than announced so this will not happen.
I assume that in the end the final top50 will get the tanks and the rest will get a big fat [edited]You sign presented.


Edited by binbot10, 06 December 2016 - 02:17 PM.


Pernax #9 Posted 06 December 2016 - 02:44 PM

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So basically they will check played games and give fame points only by those games. Because they cant take points from other clans or players. I assume that if you won two games you get fame point only for those two won games nothing more. But if we get more I am suprised. Well we will see what we get.

 

Also I am interested what they gonna do banned players fame points ? I think it is wrong to these players who run vanilla game that wg is still going to give these players reward tank and camo. Can someone explain why they deserve a reward after they caughted for cheating. There were some riggers at T-22 mission and they didnt get their tank why this is different thing ?



Dragokar #10 Posted 06 December 2016 - 03:34 PM

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Block Quote

100   Fame Points added in the Campaign Front Front by the Global Map administration.

 

 

But that are clan fame points and I dont even know how they calculated that. We would prefer player fame points, not clan fame points cause obviously we play for personal ranks and not the top50 clans.



Unkel_Dolan #11 Posted 06 December 2016 - 03:58 PM

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Same, we got 100 clan FP but we don't care about those, what matters is that the 10 players who won the bugged battle get their points.

Dragokar #12 Posted 06 December 2016 - 04:01 PM

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View Postloituma, on 06 December 2016 - 03:58 PM, said:

Same, we got 100 clan FP but we don't care about those, what matters is that the 10 players who won the bugged battle get their points.

 

Yep but like i said in my post earlier, they probably dont care about single players.

WolfDiMortis #13 Posted 06 December 2016 - 04:08 PM

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Yes, You compensated 300 fame points to my clan (and it happened 3 times in last 2 days to us)! This is ridiculous, it could be 3 lands, what means 3000 points at least! And it was for clan - what's the point? We want points for individual players! We haven't received points to players! We have proofs and replays for all of those fights and we want reward tanks for this - this is bug on their servers, fare fight ended at the moment when those bugs started!

Everyone must fight and make tickets about this, only then something will change! And ask for tanks, not for some funny points!

What's the point of fighting, when this can happen to anyone and any time and we wont receive points at all? WG, YOU FUCKED UP THIS ONE!

WG is supporting top clans and eliminating those clans, who are lower, but are still pretty strong. I can prove it, we have enough info about this. We are wasting time and money and receiving what? You call this FUN to sit at the computer every evening like in army for 3,5 weeks and then you just [edited]up servers and compensate 100 points for one fight TO CLAN? SERIOSLY??? Open You eyes people, this is not going to end like this, this is ridiculous!

Gepard_PH #14 Posted 06 December 2016 - 04:25 PM

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We are trying to make compensations as fair as possible, considering available data and time. If it's not possible to get exact number of missing FP, flat/approximate compensations will be given.

Edited by Gepard_PH, 06 December 2016 - 04:26 PM.


WolfDiMortis #15 Posted 06 December 2016 - 04:31 PM

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View PostGepard_PH, on 06 December 2016 - 03:25 PM, said:

We are trying to make compensations as fair as possible, considering available data and time. If it's not possible to get exact number of missing FP, flat/approximate compensations will be given.

 

This is not a player problems but Your problems. Campaign is useless in this moment, find a solution to compensate for individual players not for clans! You somehow forget who is paying money to you (not clans but players do). 

Possibility 1) Stop this campaign as unfair and give tanks to all top players in this moment, lets say 13k players! Possibility 2) give more tanks, let's say, 15k or 20k...

At this moment I don't see point of continuing playing, You haven't found a solution to this technical issue (it is happening all the time) and I think that You must stop campaign at this point. It will get worse if You continue...

Edited by Wolfstudio, 06 December 2016 - 04:34 PM.


NakedPassenger #16 Posted 06 December 2016 - 04:50 PM

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Or maybe even possibility 3: All players who played on that evening get the tank plus 5000 gold compensation for everything and a second tank of which they can choose from.

 

This happened to every clan. And it's 1/26 days. Are u really telling me that it will come down to three battles at the end? And u surely would have gotten all three provinces. Because u're so strong that u basically will win all the battles. 

And u are in no position to claim stuff. If u dont see the point of continuing to play, stop playing. 

 

U are currently just crying so loud atm because u know it'll be close for yourself.


Edited by NakedPassenger, 06 December 2016 - 04:51 PM.


deda123 #17 Posted 06 December 2016 - 04:55 PM

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500   Fame Points added in the Campaign Front Front by the Global Map administration.

 

So we got this today, wich is not problem we could end up worse then this, but we didnt get any points for compensation for friday or this is for friday? Because for friday we got 250 points and for win against PVS on that enclave province its minimum 600+ points plus we would play with Noxus and even if we lost that theres around 150 points to take for loss, so i dont understand this "flat" compensations at all, please send via tickets wich our commander sent you as a response wich battles You compensated and wich still you didnt



Pernax #18 Posted 06 December 2016 - 05:16 PM

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You [edited]morons give compensation to clan ? If you are in top 50 clan maybe it is ok because you can get that tank. But there are lots of people trying to get that tank by personal fame points. You fucked this and now you cant even compensate it proper way.

 

My proposal is that wg adds more reward tanks to this campaing. It is only bites to wg and people dont stop playing after they recieve that kind of tank.

 

If you cant make decission can you ask bigger boss to online to discuss with unhappy players.

 



WolfDiMortis #19 Posted 06 December 2016 - 05:24 PM

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View PostNakedPassenger, on 06 December 2016 - 03:50 PM, said:

Or maybe even possibility 3: All players who played on that evening get the tank plus 5000 gold compensation for everything and a second tank of which they can choose from.

 

This happened to every clan. And it's 1/26 days. Are u really telling me that it will come down to three battles at the end? And u surely would have gotten all three provinces. Because u're so strong that u basically will win all the battles. 

And u are in no position to claim stuff. If u dont see the point of continuing to play, stop playing. 

 

U are currently just crying so loud atm because u know it'll be close for yourself.

 

I guess You didn't get the point at all. Wargaming can get through their problems without solving them (100 points for one battle is not a solution) because most players are like You, who dont care. So they are pissing on Your head and You are taking it...

And it happened already 3 times to us, not just 1 time. So if you are ok with that - Fu*k off!

Edited by Wolfstudio, 06 December 2016 - 05:27 PM.


Gepard_PH #20 Posted 06 December 2016 - 05:29 PM

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For battles that didn't happen or which results were not properly registered and transferred to the map, there was a flat compensation of 100 or 500 FP depending on the type of battle.

For battles which results were properly registered, but no FP given, we are aiming at full compensation including personal FP.






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