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is there only 2 people working on support centre ?


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7 replies to this topic

Kqli_vac_ban #1 Posted 21 December 2016 - 10:04 PM

    Private

  • Player
  • 551 battles
  • 4
  • [LV299] LV299
  • Member since:
    12-26-2015
How long it will take to review my ticket ffs ?been waiting already for 2 days

Eaglax #2 Posted 21 December 2016 - 10:18 PM

    Lieutenant Сolonel

  • Player
  • 18992 battles
  • 3,485
  • Member since:
    01-12-2012
may I ask what you are asking the support? Maybe the forum can help you..

Kqli_vac_ban #3 Posted 21 December 2016 - 10:26 PM

    Private

  • Player
  • 551 battles
  • 4
  • [LV299] LV299
  • Member since:
    12-26-2015
forum cant help, because im banned on another account 

Nokkeli #4 Posted 21 December 2016 - 11:20 PM

    Second Lieutenant

  • Player
  • 18425 battles
  • 1,052
  • [SWEDH] SWEDH
  • Member since:
    11-22-2012

View PostKqli_vac_ban, on 21 December 2016 - 11:26 PM, said:

forum cant help, because im banned on another account 

 

Support won't do anything about your ban.



Kqli_vac_ban #5 Posted 22 December 2016 - 12:47 AM

    Private

  • Player
  • 551 battles
  • 4
  • [LV299] LV299
  • Member since:
    12-26-2015

View PostNokkeli, on 21 December 2016 - 11:20 PM, said:

 

Support won't do anything about your ban.

 

The only cases where the player is required to send a penalty appeal to the customer support are the following:

  • Inappropriate nickname or clan name / tag
  • Violation of rule 4.04 - passive participation in battles/botting
  • Violation of the Chapter 4 “Inappropriate conduct in game” par. 06

 

They can do something about my ban



Nokkeli #6 Posted 22 December 2016 - 02:29 PM

    Second Lieutenant

  • Player
  • 18425 battles
  • 1,052
  • [SWEDH] SWEDH
  • Member since:
    11-22-2012

View PostKqli_vac_ban, on 22 December 2016 - 01:47 AM, said:

 

They can do something about my ban

 

Can and will are two different things. You did something bad now you suffer the consequences.



Kqli_vac_ban #7 Posted 22 December 2016 - 03:28 PM

    Private

  • Player
  • 551 battles
  • 4
  • [LV299] LV299
  • Member since:
    12-26-2015

View PostNokkeli, on 22 December 2016 - 02:29 PM, said:

 

Can and will are two different things. You did something bad now you suffer the consequences.

 

dont you understand that they have to respond anyway ? even if they will not unban , please read next time 

__Legend27__ #8 Posted 23 December 2016 - 06:25 PM

    Private

  • Player
  • 432 battles
  • 1
  • Member since:
    10-28-2016
After 5 days of waiting got this account back




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