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Charge money with not my consent


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Skisteeee #1 Posted 25 December 2016 - 06:54 PM

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i had been charged in  my debit card 4 times of 99.99 euros without my consent... i already talk to the bank and they say they will look about it,also i block my debit card.. i send 6 tickets in the support of wargaming but i got no anwser... what should i do more?

PizzaMatii #2 Posted 25 December 2016 - 06:55 PM

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Because is Christmas  you need to wait some more for a ticket response ....  Those 1-2 people who work for Support have Christmas too ...

Skisteeee #3 Posted 25 December 2016 - 07:09 PM

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View PostPizzaMatii, on 25 December 2016 - 05:55 PM, said:

Because is Christmas  you need to wait some more for a ticket response ....  Those 1-2 people who work for Support have Christmas too ...

 

yes i know.. :/ but i just want the money back... 

Eaglax #4 Posted 25 December 2016 - 07:34 PM

    Lieutenant Сolonel

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only because you wrote 6 tickets doesn't mean you are getting a faster response...it's quite the opposite imho

 

 



_Crusad3r_ #5 Posted 26 December 2016 - 11:28 AM

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4 x 99.99 doesn't just get taken off your account - more like you did it yourself or someone with your credit/debit card info (child maybe???) and now you are coming up with a story to make them feel bad....and yeh 6 tickets? On Christmas Day? Yeh good luck with that one....

PizzaMatii #6 Posted 26 December 2016 - 11:37 AM

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View Post_Crusad3r_, on 26 December 2016 - 12:28 PM, said:

4 x 99.99 doesn't just get taken off your account - more like you did it yourself or someone with your credit/debit card info (child maybe???) and now you are coming up with a story to make them feel bad....and yeh 6 tickets? On Christmas Day? Yeh good luck with that one....

 

No man,  i think he wanted to buy  one of those 99.99 euro bundles  and the website   give him error .... so he tried 4 times .... so even the website show error  he was still charged on his credit card.

Skisteeee #7 Posted 26 December 2016 - 05:23 PM

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View Post_Crusad3r_, on 26 December 2016 - 12:28 PM, said:

4 x 99.99 doesn't just get taken off your account - more like you did it yourself or someone with your credit/debit card info (child maybe???) and now you are coming up with a story to make them feel bad....and yeh 6 tickets? On Christmas Day? Yeh good luck with that one....

 

if i did it my self i wouldnt ask them back.But the problem is i didnt make this purchase... and also about the kids i dont have...

250swb #8 Posted 26 December 2016 - 08:22 PM

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So, have you had 99.99 taken from your account four times, but have you also received something in game for it? Do you have lots of gold that you never expected for example?

Skisteeee #9 Posted 26 December 2016 - 08:50 PM

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No.. I have nothing in my account 

Skisteeee #10 Posted 26 December 2016 - 09:25 PM

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View Post250swb, on 26 December 2016 - 09:22 PM, said:

So, have you had 99.99 taken from your account four times, but have you also received something in game for it? Do you have lots of gold that you never expected for example?

no i have nothing in my account...



K_A #11 Posted 27 December 2016 - 07:53 AM

    Brigadier

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If you got charged for something you should have confirmation emails for purchases in the email you use for logging in.




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