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9 replies to this topic

Djurica98 #1 Posted 01 January 2017 - 07:58 PM

    Private

  • Player
  • 11736 battles
  • 10
  • Member since:
    12-14-2011
I lost access to the email i verified my account to since I can't remember the password.Email is made on gmail and I have tried all those account recovery methods but none of them worked out for me.Is there a way to change the email tied to my account since im afraid of losing my wot account since i invested a lot of time into it.Thanks in advance.

Pansenmann #2 Posted 01 January 2017 - 08:01 PM

    Field Marshal

  • Player
  • 33974 battles
  • 12,521
  • [WJDE] WJDE
  • Member since:
    08-17-2012

only chance is via support ticket.

but you will need you complete purchase history for that.

did you link your account to a telephone number? that would make it a bit easier I think,

but you will have to wait for answer from support.

 

till then: try to access your email :)



Djurica98 #3 Posted 01 January 2017 - 08:29 PM

    Private

  • Player
  • 11736 battles
  • 10
  • Member since:
    12-14-2011
Yeah that's why I came here,I need someone to guide me to that process,I'm new on forum and don't know how the technical stuff works.

Pansenmann #4 Posted 01 January 2017 - 08:34 PM

    Field Marshal

  • Player
  • 33974 battles
  • 12,521
  • [WJDE] WJDE
  • Member since:
    08-17-2012

go there and open a ticket.

be reminded answers will be sent to your email address...

 

https://eu.wargaming.net/support/

 

https://eu.wargaming.../kb/articles/93


Edited by Pansenmann, 01 January 2017 - 08:36 PM.


Djurica98 #5 Posted 01 January 2017 - 08:57 PM

    Private

  • Player
  • 11736 battles
  • 10
  • Member since:
    12-14-2011
Thank you for help,I have made a ticket,can you tell me where will I get reply notification?

Pansenmann #6 Posted 01 January 2017 - 09:35 PM

    Field Marshal

  • Player
  • 33974 battles
  • 12,521
  • [WJDE] WJDE
  • Member since:
    08-17-2012
usually to the email of the account you are logged into...

Djurica98 #7 Posted 01 January 2017 - 09:43 PM

    Private

  • Player
  • 11736 battles
  • 10
  • Member since:
    12-14-2011
Thanks for help.My ticket is in queue I just need to wait for reply now.

Moggzmor #8 Posted 14 January 2018 - 10:25 AM

    Private

  • Player
  • 9008 battles
  • 1
  • Member since:
    10-23-2011
Was this problem solved?

Blaza_Sedlak #9 Posted 14 April 2018 - 01:30 PM

    Private

  • Player
  • 1146 battles
  • 1
  • Member since:
    12-21-2014
I forgot my email address to my second account but i know my passsword and nickname in game soo what im supposed to do??

Jigabachi #10 Posted 14 April 2018 - 03:50 PM

    Field Marshal

  • Player
  • 17923 battles
  • 18,949
  • [T-D-U] T-D-U
  • Member since:
    08-12-2011

View PostBlaza_Sedlak, on 14 April 2018 - 01:30 PM, said:

I forgot my email address to my second account but i know my passsword and nickname in game soo what im supposed to do??

Read the answers in this thread you posted in?






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