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New Forum Rules In Effect


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Kandly #1 Posted 03 February 2017 - 02:37 PM

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Commanders,

 

We are happy to announce that we will be introducing a new set of rules to all our forums.

 

While our current forum rules have worked for a long time, we know that they are overly complicated. As such, we have completely rewritten the rules and reworked the associated system of sanctions and warnings.

 

The new forum rules are aimed at:

  • Being clear and easy to understand for every player
  • Being user-friendly for our moderation team
  • Reducing overall toxicity on our forums
  • Creating a friendlier atmosphere here for all our players

 

How will we achieve this?

  • Rules will now be expressed much more clearly
  • The amount of rules has been drastically reduced
  • We have established a much simpler system for punishing rule violations that should be transparent to everyone

 

When can you expect the rules?

  • We will be implementing and publishing the rules over the course of the next week

 

This announcement serves primarily as a heads-up, when we have published the new forum rules next week we will of course be welcoming any questions you might have!

 

Roll out!



Cobra6 #2 Posted 04 February 2017 - 11:23 AM

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View PostKandly, on 03 February 2017 - 01:37 PM, said:

The new forum rules are aimed at:
  • Being clear and easy to understand for every player
  • Being user-friendly for our moderation team
  • Reducing overall toxicity on our forums
  • Creating a friendlier atmosphere here for all our players

 

This can easily be achieved by not making terrible game-design decisions which fuel forum toxicity.

By improving the player base which fuel forum toxicity.

By actually interacting more with users on the forums and not just being very selective in who you reply too (this goes for all staff).

 

I do agree that the forums have become a lot more toxic in the last year or two, mainly because there are so many people now posting things they have absolutely no clue about and then getting slammed into the ground for it but it's also simply because the community staff have almost completely vanished, probably due to spending more time on the WoWs forums.

 

Just changing the rules will not solve the problems, that is just addressing the symptoms.

 

Cobra 6



Homer_J #3 Posted 04 February 2017 - 12:02 PM

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View PostCobra6, on 04 February 2017 - 10:23 AM, said:

 

 

Just changing the rules will not solve the problems, that is just addressing the symptoms.

 

 

Regardless of that, the rules have long needed an overhaul.

 

It will be interesting to see what goes and what stays.  Red text for instance, how is anyone supposed to know without reading the rules that they are not allowed to use red text, and if they aren't allowed to use it then why give them the option.



MrConway #4 Posted 06 February 2017 - 02:56 PM

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The new forum rules are now live and already in effect.

 

Please take a moment to review them and let us know if you have any questions.

 

Link



ViperVon #5 Posted 06 February 2017 - 03:13 PM

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View PostMrConway, on 06 February 2017 - 02:56 PM, said:

The new forum rules are now live and already in effect.

 

Please take a moment to review them and let us know if you have any questions.

 

Link

 

tl;dr

5_InchFl0ppy #6 Posted 06 February 2017 - 04:40 PM

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I'm saddened that we are no longer allowed to post art that shows partial nudity.

 

 

 

 



Homer_J #7 Posted 06 February 2017 - 05:03 PM

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View PostMrConway, on 06 February 2017 - 01:56 PM, said:

The new forum rules are now live and already in effect.

 

Please take a moment to review them and let us know if you have any questions.

 

Link

 

Just to clarify.

 

Quote

List of sanctions:

  • 1st sanction (+1 warning point): Written Warning from one of the moderators or the Wargaming.net staff asking you to behave according to our Forum Rules.
  • 2nd sanction (+1 warning point): 14 days ban from posting from your Wargaming.net Forum Account
  • 3rd sanction (+1 warning point): 1 year ban from posting from your Wargaming.net Forum Account (permanent ban in extreme cases)

 

The sanctions might be harsh, but the solution is easy: Don’t break the rules and everyone will be happy.


 

Does any breaking of any of the rules mean you get a sanction?

 

For instance, someone doesn't read the rules and posts in red text, they get a warning.  Fair enough.  Then the next day they post something which is misinterpreted by a moderator as an insult but was not meant that way and they get 14 days ban?



justintime4t #8 Posted 06 February 2017 - 05:54 PM

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so with these new forum rules in place- will there be a way that people have to tick a terms and conditions to show that they have read and understood them - or not?

rustysprite #9 Posted 06 February 2017 - 06:07 PM

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View PostHomer_J, on 06 February 2017 - 04:03 PM, said:

 

Just to clarify.

 

Quote

List of sanctions:

  • 1st sanction (+1 warning point): Written Warning from one of the moderators or the Wargaming.net staff asking you to behave according to our Forum Rules.
  • 2nd sanction (+1 warning point): 14 days ban from posting from your Wargaming.net Forum Account
  • 3rd sanction (+1 warning point): 1 year ban from posting from your Wargaming.net Forum Account (permanent ban in extreme cases)

 

The sanctions might be harsh, but the solution is easy: Don’t break the rules and everyone will be happy.


 

Does any breaking of any of the rules mean you get a sanction?

 

For instance, someone doesn't read the rules and posts in red text, they get a warning.  Fair enough.  Then the next day they post something which is misinterpreted by a moderator as an insult but was not meant that way and they get 14 days ban?

 

This

 

It's not clear



totallynotmilki30 #10 Posted 06 February 2017 - 06:14 PM

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Block Quote

The sanctions might be harsh, but the solution is easy: Don’t break the rules and everyone will be happy.

 

 

Easy thing to say when the quality of the mods is questionable at best.

 

With rules this vague it'll be all to easy for the metaphorical big bad wolf to blow away recruitment topics because he holds grudges.

 

I mean compare these topics: http://forum.worldof...-is-recruiting/

http://forum.worldof...g/page__st__240

 

One of which is just bumps and the other has this gem:

Block Quote

 [PAL] community is cherished and in gratitude by clan members and clan legionaires for their real passion of standing with the Palestinians suffering from raped rights of liberation by zionist oppression and occupation

 

But this one gets closed: http://forum.worldof...arginalization/

 

Enforcing rules has no point if they get enforced on some people more than others.


Edited by totallynotmilki30, 06 February 2017 - 06:24 PM.


Cobra6 #11 Posted 06 February 2017 - 06:27 PM

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Block Quote

Do not discuss moderation and sanctions

  • Read our Forum Rules to understand why your post was moderated

 

Are mods going to be reasonable then and not just mod because they personally dislike something? With such severe sanctions you need to be absolutely sure before you mod something.

It's not up to the user to chase this stuff up with support afterwards, that won't do.

 

For instance, if I say Stalin was a mass murdering psychopath someone on the mod team might take personal offence to that because he utterly loves Stalin and ban my [edited]. This of course doesn't make it any less true but I end up being unjustly banned and now I have to go chase support to get unbanned.

 

What systems are there in place to stop this kind of modding?

 

 

Block Quote

Do not create topics/posts to share private conversations

  • Exchanges with our Customer Support Services and through private messages should remain private

 

Customer Support Services, on pretty much any conversation I've had with them in the past are in the first line staffed by, let's call them less competent, employees that tend to either not read the question or don't understand the question. For a supposedly professional body that is quite.....interesting....

Why are we not allowed to discuss these conversations on the forums, it's important to know for players here what they will be getting in to when they contact Customer Support Services, a warning is definitely in order.

 

I can understand the PM rule obviously.

 

 

Cobra 6


Edited by Cobra6, 06 February 2017 - 06:39 PM.


Folau #12 Posted 06 February 2017 - 06:28 PM

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Rules are irrelevant if they are not enforced appropriately and consistently.

 

The latter has been lacking around here for ages now.



Shnuks #13 Posted 06 February 2017 - 06:28 PM

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Is BigBadVuk still a SuperMod?

m1x_angelico #14 Posted 06 February 2017 - 08:18 PM

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Rules are overall ok.

 

Still, some of the rules are a bit strange:

 

Block Quote

 Do not create topics/posts to share private conversations

  • Exchanges with our Customer Support Services and through private messages should remain private

 

 Customer Support Services are official support services of the company (especially for paying customers) and exchanges cannot be considered "private".  Hence, banning someone for this seem a bit strange to say the least.

 

Block Quote

Avoid:

  • Accusing others of trolling on the forums

 

Is stating to a person in a tread that he/she is trolling you considered "an accusation"? btw there are few resident trolls on forum, let's see if you do something about them.

 

Block Quote

 Avoid:

  • Art that shows nudity (full or partial), 

 

You mean like WoT's  “Stiffedra” Superbowl commercial?

 

 



lmperfection #15 Posted 07 February 2017 - 04:18 AM

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The vagueness of the rules does allow moderators to be using their entire spectrum of what is right and wrong, which is never good to allow human emotion and bias interfere with what is good and bad.. This is because everyone who will read rules this condensed will without a doubt have a different meaning of each. In NotMilki's post, there is two topics linked which flat out break these rules, the old and the updated. However I always give benefit of doubt and assume moderators do not see these, in that case better be recruiting.

 

You cannot make the rules shorter and more condensed without expecting to lose meaning and intention behind the rules. 

Everyone who will read them, which is not a lot, will understand them differently, not all readers will be fully fluent, and languages change meaning in the words directly translated too.

 

I think the best way to deal with this is to make the rules, how they were, being informative and getting the point across without leaving so much questions, unlike the new rules.

Have how moderators deal with rule breaking differently. It's too late for me to think right now, but I'm sure having a mod PM/DM explain what rule has been broken, why it is not allowed and so on. Give someone who doesn't understand the means to understand.

Do not have double standards and treat every single case the exact same. Which is very clear for me to see daily that that is not happening. I don't know if it's lack of staff or blind eyes that's doing it but there is serious bias.

After someone knows where they've gone wrong then apply the same punishments as before.

For someone writing in red font to get a year ban is non-sense. 

It should be removed from the font option and if someone really wants it they will get it and they will be punished.

Mods and staff get special perms on the fourms anyway, red font should be another.

 

 



Excavatus #16 Posted 07 February 2017 - 01:27 PM

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There is something missing..

you should have said like this..

 

Avoid;

 

Trolling (excluding dingers, because they are a lost cause.. and funny..)



Homer_J #17 Posted 07 February 2017 - 04:24 PM

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View PostMrConway, on 06 February 2017 - 01:56 PM, said:

The new forum rules are now live and already in effect.

 

Please take a moment to review them and let us know if you have any questions.

 

Link

 

Could you let us know if you have any answers to our questions.

 

View PostKandly, on 03 February 2017 - 01:37 PM, said:

 

The new forum rules are aimed at:

  • Being clear and easy to understand for every player

 

At the moment both the rules and the punishments are far from being easy to understand.  It would be nice to have clarification rather than find out by trial and error.



MrConway #18 Posted 07 February 2017 - 05:32 PM

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View PostHomer_J, on 06 February 2017 - 05:03 PM, said:

 

Just to clarify.

 

Quote

List of sanctions:

  • 1st sanction (+1 warning point): Written Warning from one of the moderators or the Wargaming.net staff asking you to behave according to our Forum Rules.
  • 2nd sanction (+1 warning point): 14 days ban from posting from your Wargaming.net Forum Account
  • 3rd sanction (+1 warning point): 1 year ban from posting from your Wargaming.net Forum Account (permanent ban in extreme cases)

 

The sanctions might be harsh, but the solution is easy: Don’t break the rules and everyone will be happy.


 

Does any breaking of any of the rules mean you get a sanction?

 

For instance, someone doesn't read the rules and posts in red text, they get a warning.  Fair enough.  Then the next day they post something which is misinterpreted by a moderator as an insult but was not meant that way and they get 14 days ban?

 

Our moderators have leeway in how to apply these rules, so for just using red text for example, they will not have to give a warning point.

 

But if you break any of the more serious rules you will get a sanction.

 

View PostFolau, on 06 February 2017 - 06:28 PM, said:

Rules are irrelevant if they are not enforced appropriately and consistently.

 

The latter has been lacking around here for ages now.

 

If you have issues with how the rules are being applied, feel free to contact us for clarification.

 

View PostShnuks, on 06 February 2017 - 06:28 PM, said:

Is BigBadVuk still a SuperMod?

 

Yes.,



MrConway #19 Posted 07 February 2017 - 05:34 PM

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View Posttotallynotmilki30, on 06 February 2017 - 06:14 PM, said:

 

Easy thing to say when the quality of the mods is questionable at best.

 

With rules this vague it'll be all to easy for the metaphorical big bad wolf to blow away recruitment topics because he holds grudges.

 

I mean compare these topics: http://forum.worldof...-is-recruiting/

http://forum.worldof...g/page__st__240

 

One of which is just bumps and the other has this gem:

 

But this one gets closed: http://forum.worldof...arginalization/

 

Enforcing rules has no point if they get enforced on some people more than others.

 

As always, please help our moderation team by reporting the posts, if they were not removed then it is simply because they were not noticed.

totallynotmilki30 #20 Posted 07 February 2017 - 06:00 PM

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View PostMrConway, on 07 February 2017 - 05:34 PM, said:

 

As always, please help our moderation team by reporting the posts, if they were not removed then it is simply because they were not noticed.

 

So our thread being the only one to not get edited, but closed altogether, in the entire last 5 pages of the recruitment section and having that happen twice by the same mod is just down to other clans not getting reported?




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