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WGLEU S2 PLAYOFFS-2


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overload1337 #1 Posted 22 March 2017 - 02:43 PM

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Hallo,

ich habe eben im stream wgl.gg/watch an einer bzw. mehreren quests teilgenommen. mache ich generell öfters mal. als ich die quest "WGLEU S2 PLAYOFFS-2" abgeschlossen habe / den letzten poll beantworted habe, tauchte auf einmal ein pop-up auf wo drin stand "reward unlocked" oder so in der art. hatte ich bis jetzt noch nie gesehen. daneben war noch ein button wo dransteht "submit entry". habe dort drauf gedrückt danach passierte nichts mehr. ich konnte allerdings auch noch für die quest an sich "submit entry" unabhängig von dem pop-up drücken. was hatte es damit auf sich ? ich hoffe ich konnte es einigermassen verständlich erklären. danke schonmal.

 

best regards



embirrim_esl #2 Posted 23 March 2017 - 09:20 AM

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When you complete a quest on the WGL livestream, you're entered into a raffle for that day's rewards. You do not automatically win any prizes, you have a chance like all others who complete it! :)

Edited by embirrim_esl, 23 March 2017 - 09:20 AM.


overload1337 #3 Posted 23 March 2017 - 05:08 PM

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I know. That isnt the problem. It was another Pop-Up after i answered the last Poll, at the position where the Poll was placed. Like "reward unlocked" somthing, and then Submit Entry. Did that. After that i opened the Quest tab and clicked Submit Entry as well to join the raffle. Its about that Pop-Up i never seen before and i dont know what it was, what it tells me or was it just bugged ? 

embirrim_esl #4 Posted 24 March 2017 - 11:55 AM

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Once you click "Submit Entry" you get a popup saying you're entered into the raffle. So maybe you clicked it twice? We didn't get any other reports so most likely it was something on your side...

overload1337 #5 Posted 24 March 2017 - 11:02 PM

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The Pop-Up appeared after answering the Poll exactly on the position where the Poll was placed, exactly the same Theme like the Poll, no Ad-Popup. Grey Box "Reward unlocked" something, leftside attached a red Box-Button "Submit Entry".  And because of the fact that i could go to the Questtab to Submit the Entry for completing the Quest tells me that that Window wasn't in context with the Questraffle either something else. Don't you have any Database where you can see what happened if you search for my Accountname ?

Edited by overload1337, 24 March 2017 - 11:02 PM.


embirrim_esl #6 Posted 28 March 2017 - 01:36 PM

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I checked with our Social Media manager, he is responsible for the quests and has access to some logs for them.

 

The logs show that you entered the raffle on 2017-03-19 18:07, with no errors, so you had the chance to receive the prizes for sure!

 



overload1337 #7 Posted 30 March 2017 - 03:59 PM

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Sorry that i wasn't clear about that but i'm not one of this peasants of your community you have normally to talk to. I don't rly care about a win or not. If i do its ok if not its ok as well. 

I just asked about the Popup nothing more, nothing less. Thank you for your help.

 

best regards






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