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Unable to login to Sandbox server


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UltimateDestructinator #1 Posted 12 April 2017 - 03:27 PM

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When trying to login to the Sandbox server to test the new Frontline game mode, the game through up a 'incorrect username or password' error. The same happened when trying to login to the Sandbox forum to ask there. I have tried repeatedly, with no success. I can login fine using the same details on the live game, EU site and 9.18 common test. I have not changed my login credentials in over a year.

 

Any tips or suggestions would be greatly appreciated.



mynameispuffs #2 Posted 12 April 2017 - 03:37 PM

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View PostUltimateDestructinator, on 12 April 2017 - 02:27 PM, said:

When trying to login to the Sandbox server to test the new Frontline game mode, the game through up a 'incorrect username or password' error. The same happened when trying to login to the Sandbox forum to ask there. I have tried repeatedly, with no success. I can login fine using the same details on the live game, EU site and 9.18 common test. I have not changed my login credentials in over a year.

 

Any tips or suggestions would be greatly appreciated.

 

I vaguely remember seeing somewhere that the email inviting you to take part included a link to change your login credentials so that you can log in.

But I can't confirm if that's true or not, as I'm not bothering with the SB. :P



UltimateDestructinator #3 Posted 12 April 2017 - 03:58 PM

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Thanks for the thought, though it seems i no longer have that email. I have had access to the Sandbox pretty much since the start, and never had any such issue, which is why I'm at a bit of a loss now.

 

Thanks anyway,



250swb #4 Posted 14 April 2017 - 05:35 PM

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The email and instructions are somewhat ambiguous because they ask you to 'reset your password', but you are actually creating a new password just for the Sandbox. You should be able to get in via the main Sandbox web page.






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