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Daily Tournaments - Information & Updates


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Berbo #1 Posted 01 June 2017 - 02:01 PM

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Hello all,

 

We'll use this thread to make important announcements or changes during the tournament.

 

It's of crucial importance for teams (especially captains) to follow this topic closely.

 

Regards



voulezvous #2 Posted 06 December 2017 - 05:53 PM

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Hello competitive tankers!

 

Just a heads up - we were warned by our technical department that there are issues with our Tournament Management System today and, since we do not have an ETA on it getting fixed, we have decided to:

  • stop today's 2v2 Tier VIII - 17:00 CET - December #1 Wed tournament (after the playoff stage)
  • cancel today's 3v3 Tier VI - 19:00 CET - December #1 Wed tournament

 

We apologize for any inconvenience this might have caused you and wish you many successful battles!

 

Edit: 

We've sent a compensation to all players in yesterday's 2v2 Tier VIII - 17:00 CET. Details on what compensation is sent in case of technical issues is explained in the rules.


Edited by Berbo, 07 December 2017 - 12:20 PM.


Berbo #3 Posted 07 December 2017 - 04:00 PM

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Unfortunately, we will have to cancel today's tournament at 17:00 CET due to the same reasons it was stopped last evening.

Our team is working on fixing the issue.

They will soon let us know are we going to be able to play the tournament at 19:00 and once they do I will update you in this thread.

 

Sorry for the inconvenience



Berbo #4 Posted 07 December 2017 - 05:46 PM

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We're gonna launch tournament at 19:00 CET as planned. 

 

We got news that everything is fixed.

 

GL&HF



Berbo #5 Posted 09 December 2017 - 07:36 PM

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Hello everyone,

 

We're aware of the "technical draw" issue. 

It was caused by inability to choose all three tier 6 vehicles, as total tier points were set at 16.

 

As everyone got affected and it would take hours to reset only games which were draws, we decided to restart the whole play off.

 

Sorry for the inconvenience and thank you for understanding.



Berbo #6 Posted 09 December 2017 - 11:52 PM

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It seems another issue hit our tournament. 

 

We'll look into it and investigate it properly first thing next week. Please do not send tickets to support (they will redirect you here anyway), we'll provide affected teams with an answer next week in this very own thread.

 

Thank you for your patience and sorry for the inconvenience



Berbo #7 Posted Yesterday, 07:29 PM

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The issue on Saturday hasn't been forgotten. I'm waiting for some internal approvals on how to proceed and will let you know once I have more information.




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