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Serious LAG issues starting 22-23/07/2017


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PainfulPleasure #1 Posted 23 July 2017 - 01:58 PM

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I truly have no idea what to do, how to fix things because I'm lagging so much when I want to play and it all started this weekend. I haven't experienced this before so if there's something do to, please help me.

Thank you in advance!



jabster #2 Posted 23 July 2017 - 02:06 PM

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View PostPainfulPleasure, on 23 July 2017 - 12:58 PM, said:

I truly have no idea what to do, how to fix things because I'm lagging so much when I want to play and it all started this weekend. I haven't experienced this before so if there's something do to, please help me.

Thank you in advance!

 

Download pingplotter, run it as on the login server and post a screen shot here.

 

https://eu.wargaming.net/support/kb/articles/50



PainfulPleasure #3 Posted 23 July 2017 - 05:04 PM

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View Postjabster, on 23 July 2017 - 01:06 PM, said:

 

Download pingplotter, run it as on the login server and post a screen shot here.

 

https://eu.wargaming.net/support/kb/articles/50

wotPP.jpgHere's the screenshot.



CmdRatScabies #4 Posted 23 July 2017 - 05:07 PM

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View PostPainfulPleasure, on 23 July 2017 - 05:04 PM, said:

wotPP.jpgHere's the screenshot.

 

Are you sure your kids haven't unplugged your computer?

CmdRatScabies #5 Posted 23 July 2017 - 05:09 PM

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Have you tried EU1?  It's looking better than EU2 on ping plotter for me.

jabster #6 Posted 23 July 2017 - 05:11 PM

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Are you using a wifi connection?

PainfulPleasure #7 Posted 23 July 2017 - 05:15 PM

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Untitled.jpgView PostCmdRatScabies, on 23 July 2017 - 04:07 PM, said:

 

Are you sure your kids haven't unplugged your computer?

 

Let me make things clear. I'm not a programmer or an IT specialist... I'm a self taught guy and I can assure you that I didn't unplugged my PC and also my internet connection is ok as you can see in this screenshot.

jabster #8 Posted 23 July 2017 - 05:17 PM

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View PostPainfulPleasure, on 23 July 2017 - 04:15 PM, said:

 

Let me make things clear. I'm not a programmer or an IT specialist... I'm a self taught guy and I can assure you that I didn't unplugged my PC and also my internet connection is ok as you can see in this screenshot.

 

I'm no expert on this but your first hop, which is I believe your router, has a really high ping.

jabster #9 Posted 23 July 2017 - 05:17 PM

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View PostCmdRatScabies, on 23 July 2017 - 04:07 PM, said:

 

Are you sure your kids haven't unplugged your computer?

 

Is that strictly necessary?



PainfulPleasure #10 Posted 23 July 2017 - 05:18 PM

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View Postjabster, on 23 July 2017 - 04:11 PM, said:

Are you using a wifi connection?

 

I have the same problem on both servers and I'm using Ethernet connection, not Wifi and it all started Saturday morning and again, till then I had no problems...

jabster #11 Posted 23 July 2017 - 05:21 PM

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View PostPainfulPleasure, on 23 July 2017 - 04:18 PM, said:

 

I have the same problem on both servers and I'm using Ethernet connection, not Wifi and it all started Saturday morning and again, till then I had no problems...

 

This may seem silly but try power cycling your router.

PainfulPleasure #12 Posted 23 July 2017 - 05:23 PM

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View Postjabster, on 23 July 2017 - 04:21 PM, said:

 

This may seem silly but try power cycling your router.

 

Ok man, if it works it's not gonna be silly and I really do hope it will work.

clixor #13 Posted 23 July 2017 - 05:41 PM

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ALWAYS do a modem/router reset first when you are having lag. Best even is to power off/on. Especially if you have a standard ISP modem/router because usually they are substandard quality. 

 

Someone more qualified than i am can perhaps explain why this is, i have to do a reset every couple of days or so, i think it has to do with buffers messing up or something.



PainfulPleasure #14 Posted 24 July 2017 - 01:31 PM

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Thank you all for the suggestions! I did fix it, but it took me a while. Apparently my router was "tired" and needed a reset and more than half a day break. The poor little thing was so hot and asked me for a cold one to chill :P 

I guess now this thread can be closed.

Again, thanks to all and enjoy your day!



japtank #15 Posted 24 July 2017 - 01:35 PM

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Look at the 'PL' column, which doesn't mean Poland, don't badmouth the poor sods lagging behind! but Packet Loss.

 

You have packets lost all over the place, starting at your own router.

Fix the reliability of your connection to your router before running pingplotter otherwise it's pretty much irrelevant.



jabster #16 Posted 24 July 2017 - 03:11 PM

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View Postjaptank, on 24 July 2017 - 12:35 PM, said:

Look at the 'PL' column, which doesn't mean Poland, don't badmouth the poor sods lagging behind! but Packet Loss.

 

You have packets lost all over the place, starting at your own router.

Fix the reliability of your connection to your router before running pingplotter otherwise it's pretty much irrelevant.

 

Which they've just said they've done in the post above yours surely.

Edited by jabster, 24 July 2017 - 03:11 PM.


Homer_J #17 Posted 24 July 2017 - 10:47 PM

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View PostPainfulPleasure, on 23 July 2017 - 05:15 PM, said:

 

Let me make things clear. I'm not a programmer or an IT specialist... I'm a self taught guy and I can assure you that I didn't unplugged my PC and also my internet connection is ok as you can see in this screenshot.

 

It shows nothing of the sort.  All that shows is your network card is communicating with whatever is at the other end of it's ethernet cable at 1Gbps.

 

That pingplotter trace on the other hand showed your router was the issue.  I suspect the problem will return.






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