Jump to content


Need help asap


  • Please log in to reply
63 replies to this topic

Trololol741 #1 Posted 24 July 2017 - 05:15 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013
So I asked my friend to buy me a premium tank for me, he did it, but I still haven't got it, it was yesterday and now almost 24hrs have passed and still haven't received it. Help

_EXODUZ_ #2 Posted 24 July 2017 - 05:18 PM

    Lieutenant

  • Player
  • 34979 battles
  • 1,938
  • [RGT] RGT
  • Member since:
    11-05-2014
You should ask your friend instead. We have no way of helping you with the information you provided. If his payment went through you should get an email where you can accept it. In any case, your friend might need to contact Customer Support, not the forums.

Junglist_ #3 Posted 24 July 2017 - 05:19 PM

    Second Lieutenant

  • Player
  • 37115 battles
  • 1,348
  • Member since:
    06-17-2013
Not sure, but doesn't it appear in the notification section on the main website? Or if not check your email and make sure to check spam folder as well. And if still nothing then contact support.

Enforcer1975 #4 Posted 24 July 2017 - 05:19 PM

    Field Marshal

  • Player
  • 20760 battles
  • 10,862
  • [WJDE] WJDE
  • Member since:
    05-04-2014
Have your friend contact support. He might be using a payment method that takes longer or he bought the tank for himself or he gifted it to someone else by mistake. Let him double check just to be sure.

Edited by Enforcer1975, 24 July 2017 - 05:19 PM.


Trololol741 #5 Posted 24 July 2017 - 05:19 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013
Well his money is missing and I didn't receive any email. And also he didn't buy it as a gift

Trololol741 #6 Posted 24 July 2017 - 05:21 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013
He used PayPal and another window pops up when you need to pay it, so gave him the link so he could pay 

Trololol741 #7 Posted 24 July 2017 - 05:22 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013
I used this way coz he cant gift jagdtiger 88

Junglist_ #8 Posted 24 July 2017 - 05:23 PM

    Second Lieutenant

  • Player
  • 37115 battles
  • 1,348
  • Member since:
    06-17-2013
Tell him contact customer support then there's nothing we can do and neither can mods

xx984 #9 Posted 24 July 2017 - 05:23 PM

    Major

  • Player
  • 54964 battles
  • 2,515
  • [GO-IN] GO-IN
  • Member since:
    08-11-2013

View PostTrololol741, on 24 July 2017 - 04:19 PM, said:

Well his money is missing and I didn't receive any email. And also he didn't buy it as a gift

 

If he didnt buy it as a gift thats why.. He would of received it. If he hasn't played a game in it you can usually get a refund within 14 days i think it is, might be wrong with that tho

Trololol741 #10 Posted 24 July 2017 - 05:25 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013

View Postxx984, on 24 July 2017 - 06:23 PM, said:

 

If he didnt buy it as a gift thats why.. He would of received it. If he hasn't played a game in it you can usually get a refund within 14 days i think it is, might be wrong with that tho

I logged in w my acc and when a payment window popped up I gave him the link so he could pay



xx984 #11 Posted 24 July 2017 - 05:27 PM

    Major

  • Player
  • 54964 battles
  • 2,515
  • [GO-IN] GO-IN
  • Member since:
    08-11-2013

View PostTrololol741, on 24 July 2017 - 04:25 PM, said:

I logged in w my acc and when a payment window popped up I gave him the link so he could pay

 

It doesn't work like that.. :facepalm:

Edited by xx984, 24 July 2017 - 05:28 PM.


Trololol741 #12 Posted 24 July 2017 - 05:29 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013

View Postxx984, on 24 July 2017 - 06:27 PM, said:

 

It doesn't work like that.. :facepalm:

 

why not and wheres the money then? 

_EXODUZ_ #13 Posted 24 July 2017 - 05:29 PM

    Lieutenant

  • Player
  • 34979 battles
  • 1,938
  • [RGT] RGT
  • Member since:
    11-05-2014

View PostTrololol741, on 24 July 2017 - 05:25 PM, said:

I logged in w my acc and when a payment window popped up I gave him the link so he could pay

 

That was really smart of you. :confused:

Trololol741 #14 Posted 24 July 2017 - 05:30 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013

View Post_EXODUZ_, on 24 July 2017 - 06:29 PM, said:

 

That was really smart of you. :confused:

 

maybe but I have to hurry and find out why, coz sale ends tomorrow 

_EXODUZ_ #15 Posted 24 July 2017 - 05:30 PM

    Lieutenant

  • Player
  • 34979 battles
  • 1,938
  • [RGT] RGT
  • Member since:
    11-05-2014
It would've been easier if he sent you money on to your PayPal and you bought it for yourself.

_EXODUZ_ #16 Posted 24 July 2017 - 05:31 PM

    Lieutenant

  • Player
  • 34979 battles
  • 1,938
  • [RGT] RGT
  • Member since:
    11-05-2014

View PostTrololol741, on 24 July 2017 - 05:30 PM, said:

 

maybe but I have to hurry and find out why, coz sale ends tomorrow 

 

It's a crap tank, tbh.

Trololol741 #17 Posted 24 July 2017 - 05:31 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013

View Post_EXODUZ_, on 24 July 2017 - 06:30 PM, said:

It would've been easier if he sent you money on to your PayPal and you bought it for yourself.

Maybe dunno, but isnt like my method isn't hard 



Trololol741 #18 Posted 24 July 2017 - 05:32 PM

    Lance-corporal

  • Player
  • 3214 battles
  • 51
  • [YATTA] YATTA
  • Member since:
    05-18-2013

View Post_EXODUZ_, on 24 July 2017 - 06:31 PM, said:

 

It's a crap tank, tbh.

 

why?

xx984 #19 Posted 24 July 2017 - 05:32 PM

    Major

  • Player
  • 54964 battles
  • 2,515
  • [GO-IN] GO-IN
  • Member since:
    08-11-2013

View PostTrololol741, on 24 July 2017 - 04:29 PM, said:

 

why not and wheres the money then? 

 

When you sent him the link it would of automatically logged into his account - You could of just let him log into your account first and buy it like that

Junglist_ #20 Posted 24 July 2017 - 05:32 PM

    Second Lieutenant

  • Player
  • 37115 battles
  • 1,348
  • Member since:
    06-17-2013

Well if you're saying that the money is gone then he either bought the tank for himself or someone completely else by an accident?

Either way why won't he just contact customer support what's so hard about that






1 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users