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Special: 30 days of premium + LTP (what if I already have one?)


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zen_monk_ #1 Posted 05 August 2017 - 11:15 PM

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As per title: a nice offer,

 

Bundle content

  • Premium Account: 30;
  • Bonus III LTP;
  • Bonus Garage Slot.

 

for less than 10 E. But I already have a LPT. This way I will get a garage slot for free, but what will happen with the other LTP? Transform into gold, silver, what?

 



qpranger #2 Posted 05 August 2017 - 11:19 PM

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You get LTP Red Edition.

Balc0ra #3 Posted 05 August 2017 - 11:23 PM

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It should be gold for tanks you buy you already own going by how many some have bought the Crom B to get BIA crew. Silver is only if you get it as a reward for a mission, and you already have it. Like the last few marathon rewards and such. Or via a code from an event.

EggyTheGumGumChewer #4 Posted 05 August 2017 - 11:53 PM

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I bought this pack as a gift for my friend. He already had the LTP, and instead of getting a compensation, he got nothing. Simply 30d prem and a garage slot.

zen_monk_ #5 Posted 05 August 2017 - 11:55 PM

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View PostEggyTheGumGumChewer, on 05 August 2017 - 10:53 PM, said:

I bought this pack as a gift for my friend. He already had the LTP, and instead of getting a compensation, he got nothing. Simply 30d prem and a garage slot.

 

Thx

Homer_J #6 Posted 06 August 2017 - 12:01 AM

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View PostEggyTheGumGumChewer, on 05 August 2017 - 11:53 PM, said:

I bought this pack as a gift for my friend. He already had the LTP, and instead of getting a compensation, he got nothing. Simply 30d prem and a garage slot.

 

You should take that up with support.  He should have got 850 gold.

Balc0ra #7 Posted 06 August 2017 - 12:01 AM

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View PostEggyTheGumGumChewer, on 05 August 2017 - 11:53 PM, said:

I bought this pack as a gift for my friend. He already had the LTP, and instead of getting a compensation, he got nothing. Simply 30d prem and a garage slot.

 

So it's different for this, as it's already a gift tank. And thus... not something you bought as such?. Don't recall the rules for gold/silver compensation for a tank you already own mentioning that, thus the reason for my first reply.

Edited by Balc0ra, 06 August 2017 - 12:01 AM.


DaSmith #8 Posted 06 August 2017 - 12:29 AM

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You get LTP with the armor of a tier 10 and the gun of a tier 9. 

Homer_J #9 Posted 06 August 2017 - 12:52 AM

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View PostBalc0ra, on 06 August 2017 - 12:01 AM, said:

 

So it's different for this, 

 

Nope.

 

Either his friend didn't notice the gold or the system messed up.



1ucky #10 Posted 06 August 2017 - 01:04 AM

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View Postzen_monk_, on 05 August 2017 - 11:15 PM, said:

As per title: a nice offer,

 

Bundle content

  • Premium Account: 30;
  • Bonus III LTP;
  • Bonus Garage Slot.

 

for less than 10 E. But I already have a LPT. This way I will get a garage slot for free, but what will happen with the other LTP? Transform into gold, silver, what?

 

Yes.

(It'll transform either into silver or gold.)

 

Have a look at your garage beforehand, maybe make a screenshot, so you can spot the difference afterwards (or complain to support if something bad happens and you get nothing).

Either way, silver or gold, it won't be much.

It's just a Tier 3 light, after all.



zen_monk_ #11 Posted 06 August 2017 - 07:12 PM

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...and this is what happened: Same gold and silver, only one garage space more.

 

Not bad after all - one more space came as a gift.



SovietBias #12 Posted 09 August 2017 - 12:35 AM

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So now they do not compensate the gold value if you purchase a tank you already own?

Homer_J #13 Posted 09 August 2017 - 01:36 AM

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View PostSovietBias, on 09 August 2017 - 12:35 AM, said:

So now they do not compensate the gold value if you purchase a tank you already own?

 

I think it's just a case of pursuing it through support until you get to someone allowed to make a decision.

 

Did anyone buy the package for them-self who already had the LTP and did you get compensated?


Edited by Homer_J, 09 August 2017 - 01:37 AM.


SovietBias #14 Posted 09 August 2017 - 03:22 AM

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View PostHomer_J, on 09 August 2017 - 12:36 AM, said:

 

I think it's just a case of pursuing it through support until you get to someone allowed to make a decision.

 

Hopefully...
 

 

Did anyone buy the package for them-self who already had the LTP and did you get compensated?

 

I just read in a blog that a user that bought the package did not get gold or silver, because he was buying the "premium-time with a bonus tank" instead of buying the tank itself...

OP and another poster also report that they got no compensation. Is this the best that the department for player happiness (or whatever was its name) can do?
 

Homer_J #15 Posted 09 August 2017 - 04:46 AM

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View PostSovietBias, on 09 August 2017 - 03:22 AM, said:

 

I just read in a blog that a user that bought the package did not get gold or silver, because he was buying the "premium-time with a bonus tank" instead of buying the tank itself...

 

Wasn't that also bought as a gift?

 

Anyway that answer is rubbish because packages with "free" tanks have given compensation before.

 

Conveniently, the knowledge base article explaining compensation for tanks already owned, which was here has gone.

 

Wayback machine has a copy of the article.  It's in German but translates as...

 

Quote

What happens if I buy premium tanks or premium aircraft that I already have?

You like a package in our premium store , but it also contains a tank or a plane you already own? Do not worry, you lose nothing!

If you buy or receive a tank or aircraft that is already in your collection, your account will be credited to the equivalent value in gold. However, if you buy a tank that is currently reduced in the game, you must pay attention that you will only be credited with the corresponding reduced amount in gold.

 

Seems pretty clear cut.  You lose nothing.

 

Ah, someone copy/pasted it into the WOWS forum.

 

https://forum.worldo...t-of-curiosity/

 

Quote

What happens when I buy a Premium Tank/Plane that I already have?

Do you like a bundle in our Premium shop, but it also contains one of the tanks or planes you already have? No worries, you will not lose anything!

Whenever you buy or receive a tank or plane that is already in your collection, the corresponding Gold value of the vehicle will be credited to your account. However, please note that when you buy a tank which is currently on discount in the in-game store, you will receive the corresponding amount of Gold with the discount applied.

 

So come on WG.


 

SABAOTH #16 Posted 09 August 2017 - 06:13 AM

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View Postqpranger, on 05 August 2017 - 11:19 PM, said:

You get LTP Red Edition.

 

Must.

Have.



adameitas #17 Posted 09 August 2017 - 12:24 PM

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View PostHomer_J, on 09 August 2017 - 04:21 AM, said:

Wayback machine has a copy of the article.  It's in German but translates as...

 

Quote

What happens if I buy premium tanks or premium aircraft that I already have?

You like a package in our premium store , but it also contains a tank or a plane you already own? Do not worry, you lose nothing!

If you buy or receive a tank or aircraft that is already in your collection, your account will be credited to the equivalent value in gold. However, if you buy a tank that is currently reduced in the game, you must pay attention that you will only be credited with the corresponding reduced amount in gold.

 

Seems pretty clear cut.  You lose nothing.

 

Ah, someone copy/pasted it into the WOWS forum.

 

https://forum.worldo...t-of-curiosity/

 

Quote

What happens when I buy a Premium Tank/Plane that I already have?

Do you like a bundle in our Premium shop, but it also contains one of the tanks or planes you already have? No worries, you will not lose anything!

Whenever you buy or receive a tank or plane that is already in your collection, the corresponding Gold value of the vehicle will be credited to your account. However, please note that when you buy a tank which is currently on discount in the in-game store, you will receive the corresponding amount of Gold with the discount applied.

 

So come on WG.

 

you loose fate in this company mate, thats what you loose..

SovietBias #18 Posted 09 August 2017 - 12:32 PM

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View PostHomer_J, on 09 August 2017 - 04:21 AM, said:

Wayback machine has a copy of the article.  It's in German but translates as...

 

Quote

What happens if I buy premium tanks or premium aircraft that I already have?

You like a package in our premium store , but it also contains a tank or a plane you already own? Do not worry, you lose nothing!

If you buy or receive a tank or aircraft that is already in your collection, your account will be credited to the equivalent value in gold. However, if you buy a tank that is currently reduced in the game, you must pay attention that you will only be credited with the corresponding reduced amount in gold.

 

Seems pretty clear cut.  You lose nothing.

 

Ah, someone copy/pasted it into the WOWS forum.

 

https://forum.worldo...t-of-curiosity/

 

Quote

What happens when I buy a Premium Tank/Plane that I already have?

Do you like a bundle in our Premium shop, but it also contains one of the tanks or planes you already have? No worries, you will not lose anything!

Whenever you buy or receive a tank or plane that is already in your collection, the corresponding Gold value of the vehicle will be credited to your account. However, please note that when you buy a tank which is currently on discount in the in-game store, you will receive the corresponding amount of Gold with the discount applied.

 

So come on WG.

 

Would be nice if anyone that bought it did show this to support. It's 'convenient' that the article is nowhere to be found now..
 
I also tried to google it ( https://eu.wargaming...kb/articles/491 ) but I get "insufficient permissions".

_Mad_Thom_ #19 Posted 09 August 2017 - 12:45 PM

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View PostHomer_J, on 09 August 2017 - 12:36 AM, said:

 

I think it's just a case of pursuing it through support until you get to someone allowed to make a decision.

 

Did anyone buy the package for them-self who already had the LTP and did you get compensated?

 

I bought it. I already had an LTP. I only got the premium time and a garage slot. I haven't sent a ticket to support as of yet.

tcfreer #20 Posted 09 August 2017 - 12:47 PM

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It's on the daily bounce.

Support have confirmed that in this bundle you don't receive any compensation for the LTP if you already have it.

No we're in the details for the bundle, or the post stating repayment for duplicated stuff etc that this is not the case.

It's not very good and isn't advertised or notified as such.

Bang out of order IMHO.




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