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Cant redeem coupon


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sugardaddy03 #1 Posted 19 October 2017 - 04:08 PM

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Hello,

Today i received a coupon,unfortunately seems like i cant use it.

Any suggestion?

Link with a picture of the issue-  http://i64.tinypic.com/2ceqand.png

 

Thanks

 


Edited by sugardaddy03, 19 October 2017 - 04:14 PM.


uglycousin #2 Posted 19 October 2017 - 04:14 PM

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Cannot see any images attached.

 

Btw, when looking over your coupon, why don't you just hover your mouse cursor over the little "i" icon and read the info? :) I have a hunch you got the same coupon as I did, witch did not apply to gold or special offers, etc ...



sugardaddy03 #3 Posted 19 October 2017 - 04:16 PM

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I've added a link with the image of the issue

uglycousin #4 Posted 19 October 2017 - 04:17 PM

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Hover your cursor over the "i" icon. What does it say?

sugardaddy03 #5 Posted 19 October 2017 - 04:20 PM

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the coupon gives one time discount and it can be used in the next 7 days.Its all gray and i when i go to buy something i cant use it.

uglycousin #6 Posted 19 October 2017 - 04:50 PM

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Usually, if you click on an item to buy, you have the coupon appearing under it in order to use it if you want.

 

Unless it is a special coupon that cannot be used on time limited offers, or gold, or discounted items. (like I got once, what a useless coupon)



sugardaddy03 #7 Posted 19 October 2017 - 04:54 PM

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Well it worked once,but before entering my credit card info my internet crashed and when it came back i wasnt able to use it anymore

Eaglax #8 Posted 19 October 2017 - 05:03 PM

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the system probably "thinks" that you used the coupon, contact support then, we can't help you

PizzaMatii #9 Posted 19 October 2017 - 07:04 PM

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View Postsugardaddy03, on 19 October 2017 - 05:54 PM, said:

Well it worked once,but before entering my credit card info my internet crashed and when it came back i wasnt able to use it anymore

 

All you have to do is to wait a few hours  and   the coupon will be up again.

 

I had the same problem yesterday  and the coupon was up again after  a few hours.



wolfman292 #10 Posted 21 October 2017 - 02:16 PM

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Got a stupid coupon today saying I could have a 15% discount on a tank I already own and have done for about 4 years. It was the first premium tank I bought in the game. And it said my trial period had ended, like what trial period. I know that I've been out of the game for a couple of months but this is crazy.

Nishi_Kinuyo #11 Posted 21 October 2017 - 04:04 PM

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I got a 15% off coupon for the Löwe...

Wish it was just a regular 15% off coupon or even just a 10% off coupon for anything of my choice.

Was almost excited about it to use it on the Kii, but nope.



Only_Slightly_Bent #12 Posted 21 October 2017 - 04:52 PM

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View Postwolfman292, on 21 October 2017 - 01:16 PM, said:

Got a stupid coupon today saying I could have a 15% discount on a tank I already own and have done for about 4 years. It was the first premium tank I bought in the game. And it said my trial period had ended, like what trial period. I know that I've been out of the game for a couple of months but this is crazy.

I got that (for the Lowe, which I have never owned). I didn't get a trial period or anything either. Then when I was waiting for the page to load to tell me what tank my alleged trial period was for, WG gave me a CDC for 7 days...






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