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Personal Mission/Chat issues Update and Compensation


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Eyesan #41 Posted 30 October 2017 - 10:18 PM

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Very nice, thanks.

 

 



Lakeville #42 Posted 30 October 2017 - 10:33 PM

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Thx MrConway, I just would have started to whine on the forums. Thank god I found your post

 



Hokum15 #43 Posted 30 October 2017 - 10:33 PM

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Cracking.



Balc0ra #44 Posted 30 October 2017 - 10:35 PM

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Don't need more orders, but not saying no to an extra female commander to go around.

 

View PostIcemaschin, on 30 October 2017 - 08:41 PM, said:

i have 15 orders.

 

and tomorrow 16.and you need 16 for klicking 260.

 

i think, its an bad idea.the 260 will be not so an fame tank.

 

It was already starting to be a more common sight before the current patch with orders, as the population on it did grow fairly much before any orders was given. And after it, I've more or less seen a T-55A and 260 in every tier 9/X game. So that train has already passed considering how many there are of them now, vs a year ago, or even a patch ago.


Edited by Balc0ra, 30 October 2017 - 10:38 PM.


LCpl_Jones #45 Posted 30 October 2017 - 10:38 PM

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damn i was expecting a fire extinguisher :hiding:

 

 



DaMyrgel #46 Posted 30 October 2017 - 10:48 PM

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Conway be honest: whats going on in WG developmet department? Every peace of new code coming out nowadays seems to be buggy. Really players rather have no change at all than have a update which messes up vital peaces of the game. Who cares about silly two turreted tanks from hell, when you are unable to reach your tank buddies for platooning, do personal missions or do anything at all, since servers seems to be crashing regulary too now. Stop rushing raw untested things on release trains and do things proper for a change.

 

You not only mess with your customers but mainly with your self. After that crappy new mm, less and less people are buying prem tier VIII tanks since its basicly cannonmeat for X's now. But messing with stability of the game you both loose old players and potential new. My buddy, who I invited to the game 2 days ago, got so fed up with the crashes and also broken chat (i was not able to help him thru first steps in games cause of that), that he moved back to CS. And these things all lead to declining revenue. If not now then certanly later.



EFT #47 Posted 30 October 2017 - 10:50 PM

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View PostMrConway, on 30 October 2017 - 05:53 PM, said:

Commanders, I have news!

 

Firstly let me apologize for the delays in fixing this issue, with software problems tracking down and fixing them can often take much more time than anticipated.

 

We have a micro patch ready for deployment that should fix the problems that appeared with Crews and Orders in Personal Missions. We have set up scripts to remove or items that should not have been credited or are missing (crew and unused orders), this will start working after patch deployment tomorrow.

 

Once the scripts have run through, Personal Missions will be reactivated - we hope to be able to do this tomorrow evening. Please note that we cannot promise an exact time until we have seen that the issues have been resolved.

 

To apologize to you for this disruption we will be crediting 1 female crew member + 1 free order to all players.

 

The server restarts are planned for:

  • WoT EU 1 - 4:30 UTC
  • WoT EU 2 - 5:00 UTC

 

We hope that you have enjoyed the Halloween mode despite these disruptions and that we will see you for our Halloween stream tomorrow!

 

Conway out!

Thank you, thank you!

As I can judge, almost all players are very grateful!

Thank you, thank you!

 

WG4ever! :)


Edited by EFT, 30 October 2017 - 10:51 PM.


Valter_JBT #48 Posted 30 October 2017 - 10:59 PM

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I have succeeded to improve MT15 personal mission for T28 but there was no reward for completion. And then I saw there is some problem with last update, and personal missions are disabled...

I send replay and screenshots and after 3 days they closed my ticket with some retarded answer:

Block Quote

Ben Hope

Hello Valter_JBT,

Thank you for contacting customer service.

Due to an unforeseen technical issue we have had to remove the in game personal missions for the time being.

As such you will notice that the campaign icon is greyed out in game and will not be able to be selected or completed.

We are currently working on resolving this issue and once we have resolved all the technical issue we will update the following news article:

< https://eu.wargaming...pport/news/291>

Due to not requiring any more information from your side we have set this ticket as closed.

We apologise for any inconvenience this may cause.

Best regards,

Ben Hope

Wargaming.net Customer Service Representative

Wargaming.net Customer Support


Your feedback matters! Fill in our survey once your issue is resolved.

 

3 days to C/P BS answer?!

All things I allready know and he just closed ticket like he did help me somehow...

Anyway... maximum rude and unprofessional treatment of a customer but nothing new from WG.

They treat players like idiots and they are complitly right if you continue to pay for this game.

So don't be idiot and don't pay for bad product and garbage customer support!



K_Flynn #49 Posted 30 October 2017 - 11:07 PM

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Dear Mr. Conway I'm so grateful!

 

Tell me does this Female Crew Member fit on regular tanks or on premium only?

And just another question: What the compensation for the upcoming xmas event/patch will be?

 

 

 



LordOverYou #50 Posted 30 October 2017 - 11:29 PM

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View PostMrConway, on 30 October 2017 - 07:53 PM, said:

 

1 free order

 

Can someone translate me this in german what means with 1 free order ? THX



Jam_in_a_Tank #51 Posted 30 October 2017 - 11:46 PM

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View PostMrConway, on 30 October 2017 - 06:53 PM, said:

Commanders, I have news!

 

Firstly let me apologize for the delays in fixing this issue, with software problems tracking down and fixing them can often take much more time than anticipated.

 

We have a micro patch ready for deployment that should fix the problems that appeared with Crews and Orders in Personal Missions. We have set up scripts to remove or items that should not have been credited or are missing (crew and unused orders), this will start working after patch deployment tomorrow.

 

Once the scripts have run through, Personal Missions will be reactivated - we hope to be able to do this tomorrow evening. Please note that we cannot promise an exact time until we have seen that the issues have been resolved.

 

To apologize to you for this disruption we will be crediting 1 female crew member + 1 free order to all players.

 

The server restarts are planned for:

  • WoT EU 1 - 4:30 UTC
  • WoT EU 2 - 5:00 UTC

 

We hope that you have enjoyed the Halloween mode despite these disruptions and that we will see you for our Halloween stream tomorrow!

 

Conway out!

 

That is something i wanted to see, appreciate that, this is something good finally, and not some reserves and fire extinguishers, lul.

Nice job done there!

 

Can i please make a point tho, can we please get in-game notifications whenever there is similar problem or something problematic, like a small message on our garage letting us know that you are working to fix this and that, or the restart of servers at least. 

That would be very helpful and i hope i will see it one time



IdlePython #52 Posted 31 October 2017 - 12:17 AM

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:great:

Mr_Deo #53 Posted 31 October 2017 - 12:21 AM

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View PostIcemaschin, on 30 October 2017 - 07:41 PM, said:

i have 15 orders.

 

and tomorrow 16.and you need 16 for klicking 260.

 

i think, its an bad idea.the 260 will be not so an fame tank.

 

4 orders * 5 tank types = 20

not 16.
 



fighting_falcon93 #54 Posted 31 October 2017 - 12:58 AM

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View PostMrConway, on 30 October 2017 - 06:53 PM, said:

To apologize to you for this disruption we will be crediting 1 female crew member + 1 free order to all players.

 

May I please ask how the compensation will be given out, i.e. will the nation/role selection screen pop up during the first login or will there be a button somewhere? The reason I'm asking is if we need to decide in advance what nation/role we want to assign, or can we do that after the compensation?



Codename_Jelly #55 Posted 31 October 2017 - 01:12 AM

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View PostThe_Ich, on 30 October 2017 - 09:02 PM, said:

That is a really nice compensation - thanks for this and for the info.

 

No it isnt, I would have gotten quite a few in the T55A line done in the past few days I have been grinding some lines so 1 free order is pathetic.  Couldn't care less about the crew member I will get one at the end of each line anyway but some of these missions have been a royal PITA to get done and I have to do them over and over because WG broke the personal missions.

sokolicc #56 Posted 31 October 2017 - 01:21 AM

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Will this patch solve also Chat?
I can't block map pingers at all, it becomes frustrating when some fool lays down on left click and ping and ping and ping and ping like there's no tomorrow.

IRSanchez #57 Posted 31 October 2017 - 01:48 AM

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That was unexpected. I'm totally shocked, when I think of some other "compensations" from the past...

 

Well done.



Stevie_Ray_Vaughan #58 Posted 31 October 2017 - 07:25 AM

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Thank you for the compensation, appreciated.

What I find more important though, is what measures have you taken to prevend this kind of stuff from happening again?

 

Are you able to shed some light on that maybe?


Edited by Stevie_Ray_Vaughan, 31 October 2017 - 07:26 AM.


Kalashnikova_blyat #59 Posted 31 October 2017 - 07:28 AM

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free gold for everybody!!!!

 



ogremage #60 Posted 31 October 2017 - 07:30 AM

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View Postfighting_falcon93, on 30 October 2017 - 11:58 PM, said:

 

May I please ask how the compensation will be given out, i.e. will the nation/role selection screen pop up during the first login or will there be a button somewhere? The reason I'm asking is if we need to decide in advance what nation/role we want to assign, or can we do that after the compensation?

 

Pretty sure new patch allows a "storage" for females and you assign nation/role when retrieving them from "storage". 




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