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Personal Mission/Chat issues Update and Compensation


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leggasiini #801 Posted 20 November 2017 - 06:35 PM

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inb4 a free Defender for everyone :trollface:

brija #802 Posted 20 November 2017 - 06:43 PM

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What about sound??? After few games ... sound crash, and u hear just on right side ...

Game crash and after restart u cant move tank or shoot, only u can move is turret left and right ...



Ph3lan #803 Posted 20 November 2017 - 07:28 PM

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View Postbrija, on 20 November 2017 - 06:43 PM, said:

What about sound??? After few games ... sound crash, and u hear just on right side ...

Game crash and after restart u cant move tank or shoot, only u can move is turret left and right ...

 

About the game crashes I would contact our customer support, because that sounds like a problem on your end (maybe on the end of your provider?). 

 

Sound issues: I had these until recently, but I haven't experienced them myself over the last 50 games or so. I haven't seen any recent info about this but, I'll look into this tomorrow and see if I can share something.



xx984 #804 Posted 20 November 2017 - 07:57 PM

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View Postleggasiini, on 20 November 2017 - 05:35 PM, said:

inb4 a free Defender for everyone :trollface:

 

free type 59 gold*

leggasiini #805 Posted 20 November 2017 - 08:03 PM

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View Postxx984, on 20 November 2017 - 08:57 PM, said:

 

free type 59 gold*

 

free Defender Hyper Black Gold edition with 3x credit income, favorable RNG and 5x crew training**

xx984 #806 Posted 20 November 2017 - 08:06 PM

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View Postleggasiini, on 20 November 2017 - 07:03 PM, said:

 

free Defender Hyper Black Gold edition with 3x credit income, favorable RNG and 5x crew training**

 

free Defender hyper black gold edition with 3x Credit income, favorable RNG, 5x crew training AND free Stalin 0 skill bia commander***

Edited by xx984, 20 November 2017 - 08:06 PM.


Aikl #807 Posted 20 November 2017 - 09:27 PM

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View PostPh3lan, on 17 November 2017 - 12:05 PM, said:

 

(...)

We are sorry for the initial problems with the female crew member, but as you mentioned it was quickly and automatically solved overnight. I hope it didn't create any problems for anyone, however if it did you can send a ticket to our customer support to sort it out. 

(...)

 

Except they can't do anything. Might want to either get the support center on-board or remove that statement. The compensation was nice and all, and I don't really care about the gold I'd have to spend (it's barely worth the time used to write the ticket) - consider it a tip for future use.

 

Block Quote

Ticket #2130175

Category:
World of Tanks
Sub-category:
In-Game goods
 
Spoiler

 

Closed

Replies

 
A 
Spoiler

 

 
 
Aikl 
Spoiler

 

 
 
Aikl 
Spoiler

 

 
B 
Spoiler

 

 

 


Edited by Aikl, 20 November 2017 - 09:28 PM.


Whatsoever #808 Posted 21 November 2017 - 05:22 AM

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Well, I have experienced the sound issues and it's really frustrating. I'm sure someone has already let you know the full details about the issue but in case no one has done it yet, let me know and I'll tell you what exactly happens when the issue occurs.

No crashes though, as Ph3lan said, the issue might be on that dude's end.

KLguns #809 Posted 21 November 2017 - 07:19 AM

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View PostPh3lan, on 20 November 2017 - 07:25 PM, said:

 

For now our approach is the same as with the personal mission issues. We credited you guys with the compensation once we managed to fix the personal missions. As promised we will compensate you guys as soon as the friend list/chat issues are completely resolved. We have been working on both fronts and we have made progress, but we are not entirely in the clear yet.

 

I'll share more details with you about the compensation as soon as we get there, however I think it is a better approach to wait and see until we have everything resolved instead of promising something before the problems are even completely fixed.

 

Nice and dont worry, about 4 Orders will make us very happy :great: Thank you in advance...

Dru_UK #810 Posted 21 November 2017 - 08:37 AM

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question - if you use 4 orders to complete a 15th Mission - do you get granted the first and second objecives - meaning money and a female crew member and the component for the tank?

Homer_J #811 Posted 21 November 2017 - 08:44 AM

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View PostPh3lan, on 20 November 2017 - 06:28 PM, said:

 

Sound issues: I had these until recently, but I haven't experienced them myself over the last 50 games or so. I haven't seen any recent info about this but, I'll look into this tomorrow and see if I can share something.

I am still having to turn the music off in garage and game every time I start the game up despite it being set to 0.



RSA_TriHard_7 #812 Posted 21 November 2017 - 09:22 AM

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View PostMaltratatoru, on 15 November 2017 - 08:32 PM, said:

 

you should have save it for the HT12 for the object

 

Well i am grinding for type5 and mauss atm

brija #813 Posted 21 November 2017 - 09:40 AM

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And what is this???

 

Untitled.png

 



Homer_J #814 Posted 21 November 2017 - 09:43 AM

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View Postbrija, on 21 November 2017 - 08:40 AM, said:

And what is this???

 

Untitled.png

 

 

Looks like you have a malware infection.

 

What is it supposed to be?



brija #815 Posted 21 November 2017 - 10:29 AM

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Special from ingame ...

Jumping_Turtle #816 Posted 21 November 2017 - 10:40 AM

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Att his moment my 2nd account is online in my friendslist showing in a random battle on EU1, while I am the only one playing that accoutn and am logged in into this account.

 

And indeed has the sound thingy where it suddenly turns mono (well it looks like that) yesterday. Alt-f4 and restart helps it but it happens every few days



Quaksen #817 Posted 21 November 2017 - 12:24 PM

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View Postbrija, on 21 November 2017 - 09:40 AM, said:

And what is this???

 

Untitled.png

Side-effect of a mod you installed, mod author "ekspoint".



Quaksen #818 Posted 21 November 2017 - 12:28 PM

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View PostDru_UK, on 21 November 2017 - 08:37 AM, said:

question - if you use 4 orders to complete a 15th Mission - do you get granted the first and second objecives - meaning money and a female crew member and the component for the tank?

You get the main reward (Primary condition), when you use Orders to complete it. (When you mouse over the button to spend Orders, it'll show you an info window)

(Component + Female crew member)


Edited by Quaksen, 21 November 2017 - 12:28 PM.


Sauprolet #819 Posted 21 November 2017 - 01:20 PM

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Thanks for the compensation.

The issues still remain though (chat, sound,..). Also i did not unlock the T28HTC camo, even though i did all missions with honours (75/75, 2 checks at the tank symbol; i can provide screenshots if needed).

On a different topic, that was mentioned earlier in this thread: Will there be any further use for unassigned orders? Would be nice to convert them to gold, bonds or credits unless they will be usable in a future (hopefully upcoming) campaign.



cv202 #820 Posted 21 November 2017 - 03:23 PM

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In the middle of a battle I get kicked out with following error message:

 

Error:
Error joining battle (BASEAPP_CRASH)

 

It's as if the battle had never happened. What the hell are you guys doing!?






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