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Tickets! Why so long?


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Sumo_Ninja #1 Posted 12 November 2017 - 10:31 PM

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My 1st ticket in 6yrs, I just got the last tier10 for complete collection and used last of XP, used gold to convert, used gold for training, used gold for camo, go away from pc, game crashes GRRRRRRRRRRR.

Gold that I had spent gone, tank gone, XP gone.

WTF wargaming, how do you expect to keep players???? Getting close to selling account!!!! (wont get much coz im crapat game lol)

Why o Why does it take so long to resolve wargaming? people are paying good money to play your game and you dont care!



Pvt_Duffer #2 Posted 12 November 2017 - 10:40 PM

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View PostSumo_Ninja, on 12 November 2017 - 09:31 PM, said:

My 1st ticket in 6yrs, I just got the last tier10 for complete collection and used last of XP, used gold to convert, used gold for training, used gold for camo, go away from pc, game crashes GRRRRRRRRRRR.

Gold that I had spent gone, tank gone, XP gone.

I totally believe you. You should put yourself up fo election for the protest leader.



Phobos4321 #3 Posted 12 November 2017 - 10:43 PM

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yeah sure since those stuff happens on server side crashing your pc sounds total legit to see such stuff ...

AliceUnchained #4 Posted 12 November 2017 - 10:50 PM

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View PostPvt_Duffer, on 12 November 2017 - 10:40 PM, said:

I totally believe you. You should put yourself up fo election for the protest leader.

 

Yup, sounds totally believable...

Tidal_Force #5 Posted 12 November 2017 - 11:25 PM

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View PostPvt_Duffer, on 12 November 2017 - 09:40 PM, said:

I totally believe you. You should put yourself up fo election for the protest leader.

 

Why just protest leader? OP clearly has what it takes to be the president of United States!

Jigabachi #6 Posted 12 November 2017 - 11:25 PM

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Sooo... how long do you wait for an answer to your ticket now? You don't even mention that.

 

And yes, the story sounds fishy. Besides that, I couldn't really care less about people who still throw all their money at WG these days, although they should be perfectly aware about the state of the game.

 

edit: I guess that tickets take longer than before now because the customer support gets bombarded with even more garbage and gibberish than normal...


Edited by Jigabachi, 12 November 2017 - 11:52 PM.


qpranger #7 Posted 12 November 2017 - 11:34 PM

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I got the longest ticket.

Tidal_Force #8 Posted 13 November 2017 - 12:04 AM

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View Postqpranger, on 12 November 2017 - 10:34 PM, said:

I got the longest ticket.

 

It's not a ticket measuring contest. Even if it was, hamsters are no match to humans due to sheer body size.

cragarion #9 Posted 13 November 2017 - 12:30 AM

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When did you put the ticket in,

they work office hours (9 to 5) ? Monday to Friday,

so if you put the ticket in Friday evening they wont even get round to reading it until Monday morning,

tickets normally take 2 to 3 days,

although after the weekend they have to catch up on an extra 2 days work.


Edited by cragarion, 13 November 2017 - 12:32 AM.


TsundereWaffle #10 Posted 13 November 2017 - 12:37 AM

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Of course support wont answer when you make up bs 

Spurtung #11 Posted 13 November 2017 - 12:39 AM

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View Postqpranger, on 13 November 2017 - 12:34 AM, said:

I got the longest ticket.

 

My sleepy ticket is the size of an hamster.

brumbarr #12 Posted 13 November 2017 - 12:39 AM

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View PostTidal_Force, on 12 November 2017 - 11:25 PM, said:

 

Why just protest leader? OP clearly has what it takes to be the president of United States!

That statement used to be funny once. 



Laur_Balaur_XD #13 Posted 13 November 2017 - 12:44 AM

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View Postqpranger, on 12 November 2017 - 10:34 PM, said:

I got the longest ticket.

 

View PostTidal_Force, on 12 November 2017 - 11:04 PM, said:

 

It's not a ticket measuring contest. Even if it was, hamsters are no match to humans due to sheer body size.

 

When someone says that your 'carrot' is really small....

 



Balc0ra #14 Posted 13 November 2017 - 12:50 AM

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View Postcragarion, on 13 November 2017 - 12:30 AM, said:

tickets normally take 2 to 3 days,

although after the weekend they have to catch up on an extra 2 days work.

 

That's under normal load. And with all he PM issues going about now etc. I would say 3 to 5 working days at best.

 

View PostSumo_Ninja, on 12 November 2017 - 10:31 PM, said:

My 1st ticket in 6yrs, I just got the last tier10 for complete collection and used last of XP, used gold to convert, used gold for training, used gold for camo, go away from pc, game crashes GRRRRRRRRRRR.

Gold that I had spent gone, tank gone, XP gone.

 

Is that even possible? Your account is not on the PC. It's all saved server side, every single change you do. So a crash on your PC should not affect it. Could be a server/client glitch. As we have seen those before. Half a tech tree is gone, or half the tanks are gone. Change the server and they are all back again.

 


Edited by Balc0ra, 13 November 2017 - 12:52 AM.


CmdRatScabies #15 Posted 13 November 2017 - 01:07 AM

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View PostSumo_Ninja, on 12 November 2017 - 10:31 PM, said:

My 1st ticket in 6yrs, I just got the last tier10 for complete collection and used last of XP, used gold to convert, used gold for training, used gold for camo, go away from pc, game crashes GRRRRRRRRRRR.

Gold that I had spent gone, tank gone, XP gone.

WTF wargaming, how do you expect to keep players???? Getting close to selling account!!!! (wont get much coz im crapat game lol)

Why o Why does it take so long to resolve wargaming? people are paying good money to play your game and you dont care!

 

I have something similar.  More than 2 weeks now & nothing except the auto acknowledgement.

Tidal_Force #16 Posted 13 November 2017 - 04:09 AM

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View Postbrumbarr, on 12 November 2017 - 11:39 PM, said:

That statement used to be funny once. 

 

Nah. It's still funny. It will remain funny at least as long as overgrown Cheetos remains in office. Maybe longer, depends who they elect next.

Edited by Tidal_Force, 13 November 2017 - 04:09 AM.


Asklepi0s #17 Posted 13 November 2017 - 08:49 AM

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Moved to off-topic.

Sumo_Ninja #18 Posted 13 November 2017 - 10:21 AM

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For all of the disbelievers, no problem, I can afford it again, but this is about principle, I dont [edited]about money, coz I have it.

Sumo_Ninja #19 Posted 13 November 2017 - 10:22 AM

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View Postcragarion, on 12 November 2017 - 11:30 PM, said:

When did you put the ticket in,

they work office hours (9 to 5) ? Monday to Friday,

so if you put the ticket in Friday evening they wont even get round to reading it until Monday morning,

tickets normally take 2 to 3 days,

although after the weekend they have to catch up on an extra 2 days work.

 

Ticket went in 7/11

Sumo_Ninja #20 Posted 13 November 2017 - 10:23 AM

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View PostJigabachi, on 12 November 2017 - 10:25 PM, said:

Sooo... how long do you wait for an answer to your ticket now? You don't even mention that.

 

And yes, the story sounds fishy. Besides that, I couldn't really care less about people who still throw all their money at WG these days, although they should be perfectly aware about the state of the game.

 

edit: I guess that tickets take longer than before now because the customer support gets bombarded with even more garbage and gibberish than normal...

 

Ticket went in 7/11.




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