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Contact list and clan chat


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mrshavi___pas #1 Posted 21 November 2017 - 08:12 PM

    Private

  • Player
  • 23192 battles
  • 10
  • [ZNGRH] ZNGRH
  • Member since:
    11-19-2013

When log in EU1 there is no contacs in contact list and no clan chat...

Change server to EU2, there is contact list with contacts, but in clan chat no clan members (but they are in contact list...).

That thing is now happening for a long time (more than 2 weeks).

Somedays is working only on EU2,  but chat communication with clanmates and other players is not possible on both EU servers.

... and yes... buying premium account, and getting this kind experience is not what I will do anymore.

What to do? To send a ticket to support? :teethhappy:


Edited by mrshavi___pas, 21 November 2017 - 08:13 PM.


Aikl #2 Posted 21 November 2017 - 08:27 PM

    Colonel

  • Player
  • 25141 battles
  • 3,992
  • [-MM] -MM
  • Member since:
    04-13-2011

According to the staff in this post:

http://forum.worldof...5#entry15035205

 

...it has been resolved and is working as intended. 

 

That does not seem to be the case for me either. EU2 works fine, EU1 does not. I'd follow the advice and create a ticket to at least log the issue, like described in the post. Note: Uninstall all mods before you make a report and complain - the WGCheck tool will tell on you if you are using any mods, and your ticket is likely to be dismissed on that basis (for very good reasons, I might add, mods can seemingly have an impact on whether you connect to chat or not, at least if they're outdated).

 

Edit: Heh, despite this, the issue is still noted in the support centre:

https://eu.wargaming...upport/news/288


Edited by Aikl, 21 November 2017 - 08:29 PM.


Jigabachi #3 Posted 21 November 2017 - 08:34 PM

    Field Marshal

  • Player
  • 17746 battles
  • 17,616
  • [T-D-U] T-D-U
  • Member since:
    08-12-2011

View Postmrshavi___pas, on 21 November 2017 - 08:12 PM, said:

What to do? To send a ticket to support? :teethhappy:

Those are all known issues - and there are more. It started a month ago or so.



Aikl #4 Posted 21 November 2017 - 08:42 PM

    Colonel

  • Player
  • 25141 battles
  • 3,992
  • [-MM] -MM
  • Member since:
    04-13-2011

View PostJigabachi, on 21 November 2017 - 07:34 PM, said:

Those are all known issues - and there are more. It started a month ago or so.

 

They are, but supposedly patched and fixed according to Kandl. 

 



mrshavi___pas #5 Posted 21 November 2017 - 10:09 PM

    Private

  • Player
  • 23192 battles
  • 10
  • [ZNGRH] ZNGRH
  • Member since:
    11-19-2013

thanks for guidelines!

I am just an simple man...

With or withouth mods, basic ingame components for multiplayer game

must be at good state and working. (in WOT mods are allowed so far).

Owner of the game must provide complete ingame service for players

who play with or withouth mods, and it is not on player to determine problem.

In my country there is an old say:

"She will have it, but not to get in!":teethhappy:






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