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Operation Gambit - Questions regarding rules and regulations

CW Operation Gambit Campaign Clan Wars FAQ rules and regulations QnA

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Scarletsboy #241 Posted 07 December 2017 - 04:10 PM

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View PostScarletsboy, on 07 December 2017 - 10:53 AM, said:

yeah but as always they give us a dumb answer and the points wont be put on we had this before
 

 

 

​​

Wow,  what a joke, no points for the game we won yesterday, little info given on a campaign that is very poor. 

 

This is the 2nd problem we had in this campaign already, customer service is pointless they won't  answer any questions and point you to the forum where no Mod will answer your questions but its ok Wargaming are making lots of money so why should they care!!!

 

So Ph3lan & Kandly can you answer these questions?

 

  1. What happens to the points we earned yesterday before the crash?
  2. Will the Global map be up for us to put attacks on landings before the cut off time of 17:00 for the 18:00?
  3. What are you doing about the players who are inside the cut off place of 11k but cannot earn enough bonds just from the campaign to get a tank?
  4. Do you agree that the metrics put in place to calculate the clan multiplier is not fit for purpose? 
  5. Why are you making it that players have to grind random battles after a 30-day long campaign to try and earn enough bonds to make up any shortfall in bonds they did not earn in the campaign even if inside the top 11k places, which like previous campaigns you would have got the tank, is this not competitive enough for the players ?

 

Alley of fame for all servers

 

I have used the following method to work out if a player can get enough bonds from just the campaign to get the tank. 

The clan has the times 4 multiplier and the player is getting 1000 bonds 

The player is only using the bonds from the campaign to get the tank due to using the bonds from either the rank battles which ended over a month ago or randoms to get equipment or use directives in battle.

Rules for the campaign were only given out on the 16/11/17, giving you only 7 days before the campaign to start stock up on bonds from either random battles or epic awards.

 

EU Server 

Alley of fame only the top 87 clans have the times multiplier with players in place 293 or less getting 1000 bonds Below that you can not earn enough bonds just from the campaign to get the tank.

 

RU Server

Oriental alley of fame only the top 40 clans have the times multiplier with players in place 105 or less getting 1000 bonds. Below that you can not earn enough bonds just from the campaign to get the tank.

West alley of fame only the top 187 clans have the 4 times multiplier with players in place 480 or less getting 1000 bonds Below that you can not earn enough bonds just from the campaign to get the tank.

 

NA Server

Alley of fame only the top 18 clans have the 4 times multiplier with players in place 51 or less getting 1000 bonds. Below that you can not earn enough bonds just from the campaign to get the tank.

 

How can this be right?

What is the point in being inside the top 11k places when you can earn enough bonds from the campaign to get the reward tank

 

What are Wargaming thinking !!  do they really want to pi$$ of the clan wars player base that much?

During the last campaign on the EU server, over 3,00 clans and 80,000 players took part.


See below for the numbers taking part this time on the EU server and others, look at the very low number of players and clans taking part.

 

This campaign:

EU Server: 580 Clans & 29,380 players. ( Players who played more than 500 clan wars games at T10, 444,075 number of clans in-game 820,693)

 

RU Server: Oriental 270 Clans & 10,505 players, West 1252 Clans & 47915 players ( Players who played more than 500 clan wars games at T10, 1,433,193 number of clans in-game 1,625,000)

 

NA Server: 125 Clans & 5111 players ( Players who played more than 500 clan wars games at T10, 112,474 number of clans in-game 232,882)

 

I have taken the above information from Wargaming's alley of fame and the player base from WOT-News as for 4/12/2017 

 

This just says it all about how Wargaming treat its clan wars players we had to fight to get clan wars back, just look what Wargaming thinks about its clan wars players in this campaign.


Edited by Scarletsboy, Today, 03:08 PM. 
This post has been edited by the moderation team due to use of the red color.

 

Nice to see a mod changed the colour of my text as I used red, which is fair enough but does not even try and answer the questions I have put in this post to be answered by a wargaming mod or staff member ????????

Edited by Scarletsboy, 07 December 2017 - 04:20 PM.


Keyhand #242 Posted 07 December 2017 - 04:10 PM

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View PostKandly, on 07 December 2017 - 12:21 PM, said:

I'm back with an update:

 

The Global Map will become available again today 07/12 at 18:00 CET. We will be reverting everything back to how it was yesterday at 18:00 CET (divisions and provinces). I don't have details for now but I'll be back with more updates.

 

View PostsM1Iey, on 07 December 2017 - 03:11 PM, said:

@Kandly it is really important that our divisions that were deleted will be restored before 18:00 because we can't do it ourselves. if not we will lost approximately 200k points ?

 

This.

 

Our Divisions which got deleted on the Elite Front mean a lot of points (around 200k).

This is in the interest of every other Clan as well which is holding Provinces or wants to stage attacks in the 19:00 Timezone on any part of the map.

Reopening the map at 18:00 is not helping at all since you cannot move any divisions any more at that point.

We are now facing the option to invest 10k famepoints now for 1 attack in england which would normally cost nothing because of adjacent provinces or miss out on the tournament.

The other one (going by the facts avaliable right now) will not be played at all.

 

I understand that technical difficulties can happen.

My understanding fails to extend as to why you cannot either reopen the map earlier to offer clans the possibility to make up for mistakes they are not responsible for OR restore the map and the alley of fame to the state it was in yesterday at say 12:00 - do you not have a backup? If so, why not?



Scarletsboy #243 Posted 07 December 2017 - 04:10 PM

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View PostLowered, on 07 December 2017 - 02:56 PM, said:

And still, zero answers to @Scarletsboy questions...

 

*slowclaps*

 

dont use the colour red its reserved for staff members only Lowered!!!!

Scarletsboy #244 Posted 07 December 2017 - 04:18 PM

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View PostsM1Iey, on 07 December 2017 - 02:11 PM, said:

@Kandly it is really important that our divisions that were deleted will be restored before 18:00 because we can't do it ourselves. if not we will lost approximately 200k points ?

 

I totally agree,

 

I already have a bad taste in my mouth from this campaign but not once has anyone ANYONE from Wargaming has apologized for this mess  NO ONE!!!.

 

I work in a customer service environment and if I treated my customer the way you treat your customers, even thou we are players you find alot of us are paying customer from either premium time or tanks. My business would have next to zero customers, no brand loyalty,  no customer service and very very poor communication.

 

It just seems you care about your bottom line, the last mess you gave us a free female crew member, this cost you nothing but you still messed that up with the 2nd skill, you need to start giving more back to your players and it needs to start with the clan wars players after yet another down time due to your doing with very little information given. I love to be able to get enough players to either boycott the game for 1 hour to show you with out us you are nothing.

 

Yet again I doubt the mod will even answer the questions raised just ignore them like alot of other things they do like cheating that is so clear still goes on.



Scarletsboy #245 Posted 07 December 2017 - 04:19 PM

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View PostKeyhand, on 07 December 2017 - 03:10 PM, said:

 

 

This.

 

Our Divisions which got deleted on the Elite Front mean a lot of points (around 200k).

This is in the interest of every other Clan as well which is holding Provinces or wants to stage attacks in the 19:00 Timezone on any part of the map.

Reopening the map at 18:00 is not helping at all since you cannot move any divisions any more at that point.

We are now facing the option to invest 10k famepoints now for 1 attack in england which would normally cost nothing because of adjacent provinces or miss out on the tournament.

The other one (going by the facts avaliable right now) will not be played at all.

 

I understand that technical difficulties can happen.

My understanding fails to extend as to why you cannot either reopen the map earlier to offer clans the possibility to make up for mistakes they are not responsible for OR restore the map and the alley of fame to the state it was in yesterday at say 12:00 - do you not have a backup? If so, why not?

 

I understand technical difficulties as well but they should have back up plans in place and give more info out by tweeting in game message, not just one little post in the forum.

redgismo #246 Posted 07 December 2017 - 04:44 PM

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@Scarletsboy how do your figures line up with the last campaign, has there been a massive drop off in players doing the campaign?

Geno1isme #247 Posted 07 December 2017 - 04:59 PM

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I wonder if this issue is related to the issues on RU yesterday: https://translate.go...M6lffdDJ3e9NVUQ

Times and symptoms don't match exactly, but seems a weird cooincidence that both regions are experiencing technical problems on the same day.



Kandly #248 Posted 07 December 2017 - 05:05 PM

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To answer more of your questions:

  • Divisions will be restored
  • The points earned yesterday will stay
  • The Global Map won't be available before 18:00 CET
  • For today, the penalty system will be switched off

 

In other news, it appears we're having some issues with the Clan portal, but the Devs are already on it and a fix will be deployed soon (I don't have an exact hour for this, sorry guys). The expected downtime will be ~1 hour.

 



Keyhand #249 Posted 07 December 2017 - 05:06 PM

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Thank you for the swift response!

sM1Iey #250 Posted 07 December 2017 - 05:06 PM

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Thank you so much for that answer. 

FireflyDivision #251 Posted 07 December 2017 - 05:28 PM

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I hope everything will be fixed today. If so, I'll actually be amazed at how quickly WG responded to the issue and sorted it out. I mean, they got their developers to work on it instantly.  But of course, in the future, it's better to have a campaign without issues :P



Batgirl #252 Posted 07 December 2017 - 06:03 PM

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View PostKandly, on 07 December 2017 - 04:05 PM, said:

To answer more of your questions:

  • Divisions will be restored
  • The points earned yesterday will stay
  • The Global Map won't be available before 18:00 CET
  • For today, the penalty system will be switched off

 

In other news, it appears we're having some issues with the Clan portal, but the Devs are already on it and a fix will be deployed soon (I don't have an exact hour for this, sorry guys). The expected downtime will be ~1 hour.

 

 

  • The Global Map won't be available before 18:00 CET........ TODAY HE MEANT?


Pataky #253 Posted 07 December 2017 - 06:04 PM

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View PostFireflyDivision, on 07 December 2017 - 05:28 PM, said:

I hope everything will be fixed today. If so, I'll actually be amazed at how quickly WG responded to the issue and sorted it out. I mean, they got their developers to work on it instantly.  But of course, in the future, it's better to have a campaign without issues :P

 

Dreams are always nice. Btw, if the dev team could make an event after 6years, then they not need to do quick fix. 4 error during 2 weeks, not bad after the last patch of micropatch :D

Batgirl #254 Posted 07 December 2017 - 06:05 PM

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" I'm back with an update:

 

The Global Map will become available again today 07/12 at 18:00 CET. We will be reverting everything back to how it was yesterday at 18:00 CET (divisions and provinces). I don't have details for now but I'll be back with more updates."

 

MMMM looks like yes..... he means today



BatelGeuce #255 Posted 07 December 2017 - 06:07 PM

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Let's wait till :30 before we start bitching it's not working even though it's ALREADY 18:00.

 

EDIT: See, it's working now.


Edited by BatelGeuce, 07 December 2017 - 06:19 PM.


Randger_is_BeAsT #256 Posted 07 December 2017 - 06:20 PM

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Global map is Working !!!!!!

__efka_ #257 Posted 07 December 2017 - 06:23 PM

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so even we won first battle yesterday, today we gonna repeat it , so much of working.

FireflyDivision #258 Posted 07 December 2017 - 06:34 PM

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View Post__efka_, on 07 December 2017 - 06:23 PM, said:

so even we won first battle yesterday, today we gonna repeat it , so much of working.

 

And now they know your tactic too! Gotta use a different one, which might not work!

__efka_ #259 Posted 07 December 2017 - 06:35 PM

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View PostFireflyDivision, on 07 December 2017 - 06:34 PM, said:

 

And now they know your tactic too! Gotta use a different one, which might not work!

 

exactly

Bruecki2938 #260 Posted 07 December 2017 - 06:55 PM

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10.3.1. If any technical failures take place on the Global Map, and they affect over 10% of clans, on condition the battles were not created and battle results did not enter our database, we will compensate the clans with 150 Fame Points on the affected region. All members of this clan will also receive 150 personal Fame Points.

 

When will we get the 150 points?

 

As some clans got their win pretty quick and the result entered the database - eg. they got their points for this game.

So all other clans who were not that quick, but played the round/game are lacking these points which is not fair in the competition!






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