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Help please ! someone hacked my account and sold all of my premium tanks i think

hacked account tanks sold

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221 replies to this topic

AslanTheGreat #1 Posted 20 February 2018 - 07:17 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
I dont know what to do pls help . Tanks dont dissapear on their own so someone must have sold them..... nothing on my account was changed no info no email not even the password was changed yet when i log back on after maybe 1 year all my tanks are gone i had atleast 2000$ worth of premium tanks and all my high tier tanks are also gone

Erwin_Von_Braun #2 Posted 20 February 2018 - 07:18 PM

    Colonel

  • Player
  • 36109 battles
  • 3,918
  • [T-D-U] T-D-U
  • Member since:
    01-25-2014

Checked filters?

If so, raise the appropriate ticket with support - nobody here can do anything for you.



AslanTheGreat #3 Posted 20 February 2018 - 07:19 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
how do i check filters and how do i raise a ticket pls tell me the link

HaZardeur #4 Posted 20 February 2018 - 07:20 PM

    Second Lieutenant

  • Beta Tester
  • 33257 battles
  • 1,061
  • Member since:
    08-14-2010


_b_ #5 Posted 20 February 2018 - 07:21 PM

    Colonel

  • Player
  • 54001 battles
  • 3,740
  • Member since:
    04-06-2011
down in lefthand corner by tank carousel is a box where you can select nation/tier/type and such ... check there

Erwin_Von_Braun #6 Posted 20 February 2018 - 07:22 PM

    Colonel

  • Player
  • 36109 battles
  • 3,918
  • [T-D-U] T-D-U
  • Member since:
    01-25-2014

View PostAslanTheGreat, on 20 February 2018 - 06:19 PM, said:

how do i check filters and how do i raise a ticket pls tell me the link

9000+ battles and you're asking questions like that?

Have you just bought this account on ebay or something?



Steve8066 #7 Posted 20 February 2018 - 07:23 PM

    Warrant Officer

  • Player
  • 9616 battles
  • 549
  • Member since:
    10-06-2015

View PostAslanTheGreat, on 20 February 2018 - 07:19 PM, said:

how do i check filters and how do i raise a ticket pls tell me the link

 

in garage bottom left hand side, top item will say something like 120/120 or 120/340 etc etc, just click the X at side of whatever numbers are there.

MaxxyNL #8 Posted 20 February 2018 - 07:23 PM

    Warrant Officer

  • Player
  • 10768 battles
  • 591
  • [RANGX] RANGX
  • Member since:
    04-05-2013

View PostAslanTheGreat, on 20 February 2018 - 07:17 PM, said:

I dont know what to do pls help . Tanks dont dissapear on their own so someone must have sold them..... nothing on my account was changed no info no email not even the password was changed yet when i log back on after maybe 1 year all my tanks are gone i had atleast 2000$ worth of premium tanks and all my high tier tanks are also gone

 

Used the Ebay Account Booster? :trollface:

AslanTheGreat #9 Posted 20 February 2018 - 07:24 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
i got it now i checked all the filters and they are not there i cant find the support link on their site where is the link can u help me ?

AslanTheGreat #10 Posted 20 February 2018 - 07:25 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
9000 battles yes but its been a year and im generally stupid and a bit panicking sorry

AslanTheGreat #11 Posted 20 February 2018 - 07:26 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
ok also found support its named customer service center ill submit a ticket now

MaxxyNL #12 Posted 20 February 2018 - 07:28 PM

    Warrant Officer

  • Player
  • 10768 battles
  • 591
  • [RANGX] RANGX
  • Member since:
    04-05-2013
Do you also have an unused NA account? If so, maybe you logged in on the wrong server. :honoring:

Kooallu #13 Posted 20 February 2018 - 07:28 PM

    Sergeant

  • Player
  • 40813 battles
  • 292
  • Member since:
    12-09-2013

View PostAslanTheGreat, on 20 February 2018 - 08:24 PM, said:

i got it now i checked all the filters and they are not there i cant find the support link on their site where is the link can u help me ?

 

FuMblK4.jpg

pWnZoMg #14 Posted 20 February 2018 - 07:28 PM

    Lance-corporal

  • Player
  • 32268 battles
  • 78
  • [JNA] JNA
  • Member since:
    07-04-2012
Well, maybe 200$, surely not 2000$ in premium tanks.

Snake_Keeper #15 Posted 20 February 2018 - 07:28 PM

    Warrant Officer

  • Player
  • 8400 battles
  • 679
  • Member since:
    02-04-2016
Unless you bought those premiums at 80$ to 100$ each I somewhat doubt you had 2000$ tied just to the tanks.

AslanTheGreat #16 Posted 20 February 2018 - 07:28 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
i still cant find where to submit a ticket pls help

Steve8066 #17 Posted 20 February 2018 - 07:31 PM

    Warrant Officer

  • Player
  • 9616 battles
  • 549
  • Member since:
    10-06-2015

View PostAslanTheGreat, on 20 February 2018 - 07:28 PM, said:

i still cant find where to submit a ticket pls help

 

are you using phone or computer?

AslanTheGreat #18 Posted 20 February 2018 - 07:32 PM

    Lance-corporal

  • Player
  • 9929 battles
  • 60
  • [-EXC-] -EXC-
  • Member since:
    08-25-2014
i can view my old ticket i sent some years ago about payment but cant find where to submit a new ticket

Steve8066 #19 Posted 20 February 2018 - 07:34 PM

    Warrant Officer

  • Player
  • 9616 battles
  • 549
  • Member since:
    10-06-2015

View PostAslanTheGreat, on 20 February 2018 - 07:32 PM, said:

i can view my old ticket i sent some years ago about payment but cant find where to submit a new ticket

 

click my tickets and you see your old ones which i presume you have done, bottom of that page on mine i have contact support, press that.

Erwin_Von_Braun #20 Posted 20 February 2018 - 07:34 PM

    Colonel

  • Player
  • 36109 battles
  • 3,918
  • [T-D-U] T-D-U
  • Member since:
    01-25-2014

View PostHaZardeur, on 20 February 2018 - 06:20 PM, said:

 

mmm

My favourite kind of Scully.






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