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My account was suspended by WG after a player report for fraud/scam attempt

fraud scam account suspended

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Iepurasul_agresiv #1 Posted 20 February 2018 - 10:58 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011

2 days ago i reported a player named "stalinorgel" that wanted to send "gift" of 2000 gold because I had a great game.

In his message, there was a link and a code. I opened the link on my smartphone and saw that the link redirects me in downloading a .rar file named WOT_GOLD_Free_Exchange.rar .

I immediately created a ticked because it might be a virus/malware etc.

 

After submitting the ticket to WG, i got a reply from Ali Kurt that was like this: "Dear Iepurasul_agresiv,

Thank you for contacting Wargaming Customer Support.
I apologize for the late reply.

First of all, we are sorry that you had such experience and thank you for bringing to our attention. Just to remember in any case that never open these kind of messages for your security.

As you requested we took all the necessary actions for the player. You can be sure about it.

If you have more questions, please don't hesitate to ask again.

Best wishes.

Regards,"

 

I had hope that WG is doing the right stuff, but no...

 

I HAD MY ACCOUNT SUSPENDED AFTER THIS DUE TO SECURITY REASONS

 

 

WTF WG?!??!?!?! WTF??!?!?!?!?

 

I try to help and you suspend my account because you think that i have an hacked/compromised account?!?!?!? ffs...in my current setup, i have never had a virus/malware, both my laptop and PC are well protected.

 

Imagine my shock: I report a player for fraud/scam attempt...you suspend the WRONG ACCOUNT!!!!



_mortadelle_ #2 Posted 21 February 2018 - 12:51 AM

    Lieutenant

  • Player
  • 28099 battles
  • 1,737
  • [_CDC_] _CDC_
  • Member since:
    05-18-2013

Having read each letteattentively,now I am going thave a nice sleep 


Edited by _mortadelle_, 21 February 2018 - 12:52 AM.


K_A #3 Posted 21 February 2018 - 08:23 AM

    Brigadier

  • Player
  • 13643 battles
  • 4,665
  • [T-D-U] T-D-U
  • Member since:
    04-18-2013
Maybe open a new ticket instead of complaining on the forums?

Iepurasul_agresiv #4 Posted 21 February 2018 - 08:43 AM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011

already opened 2 tickets for this issue, for now there is no response.

I hopped that someone will see this topic and fix this issue quickly...just realized it wasn't such a great move :))



Iepurasul_agresiv #5 Posted 21 February 2018 - 07:35 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
Has anyone encountered this issue?

naivtal #6 Posted 21 February 2018 - 07:57 PM

    Private

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  • 9711 battles
  • 12
  • [EAB2] EAB2
  • Member since:
    04-18-2012

View PostK_A, on 21 February 2018 - 07:23 AM, said:

Maybe open a new ticket instead of complaining on the forums?

 

Is it me or "the dingers" are the biggest clowns on wot eu forums?
​I mean, seriously, your sarcasm blows.



Iepurasul_agresiv #7 Posted 21 February 2018 - 08:29 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
yeah...i know, not every day is a good day for science...

Homer_J #8 Posted 21 February 2018 - 08:45 PM

    Field Marshal

  • Beta Tester
  • 29026 battles
  • 30,546
  • [WJDE] WJDE
  • Member since:
    09-03-2010

View Postnaivtal, on 21 February 2018 - 06:57 PM, said:

 

Is it me or "the dingers" are the biggest clowns on wot eu forums?

We try in between being noobs, AFK, and spamming gold.

 

It's a tough life but someone has to do it.



xx984 #9 Posted 21 February 2018 - 09:09 PM

    Major

  • Player
  • 55826 battles
  • 2,573
  • [GO-IN] GO-IN
  • Member since:
    08-11-2013
f

gunslingerXXX #10 Posted 21 February 2018 - 09:21 PM

    Captain

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  • 11187 battles
  • 2,086
  • [GUNSL] GUNSL
  • Member since:
    11-16-2014
This is exactly why I avoid having great games.

Iepurasul_agresiv #11 Posted 21 February 2018 - 09:35 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011

View PostgunslingerXXX, on 21 February 2018 - 08:21 PM, said:

This is exactly why I avoid having great games.

 

hahahahaha.....that's a good one!

gunslingerXXX #12 Posted 21 February 2018 - 09:38 PM

    Captain

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  • [GUNSL] GUNSL
  • Member since:
    11-16-2014

View PostIepurasul_agresiv, on 21 February 2018 - 09:35 PM, said:

 

hahahahaha.....that's a good one!

 

it's funny because it's true ;)

Good luck with solving your issues



Iepurasul_agresiv #13 Posted 21 February 2018 - 10:05 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
Thanks, but i don`t know how long it will take, this is the second day with my account suspended, already lost some clan wars battles and some premium time...but..what the hell...stuff happens 


K_A #14 Posted 21 February 2018 - 10:35 PM

    Brigadier

  • Player
  • 13643 battles
  • 4,665
  • [T-D-U] T-D-U
  • Member since:
    04-18-2013

View Postnaivtal, on 21 February 2018 - 06:57 PM, said:

 

Is it me or "the dingers" are the biggest clowns on wot eu forums?
​I mean, seriously, your sarcasm blows.

 

I wasn't even being sarcastic. OP didn't mention anything about a second ticket in his first post so I instructed him to go open one because complaining here doesn't help him one bit. Also it can take them a day or three to respond to tickets so complaining here about not getting a response within two hours is, again, pointless.

Nishi_Kinuyo #15 Posted 21 February 2018 - 10:48 PM

    Brigadier

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  • 7762 battles
  • 4,248
  • [GUP] GUP
  • Member since:
    05-28-2011

View PostK_A, on 21 February 2018 - 09:35 PM, said:

 

I wasn't even being sarcastic. OP didn't mention anything about a second ticket in his first post so I instructed him to go open one because complaining here doesn't help him one bit. Also it can take them a day or three to respond to tickets so complaining here about not getting a response within two hours is, again, pointless.

Seems like we got bigger clowns on the forum than dingers actually trying to help someone in ernest. :trollface:

Matter of factly, most dingers on the forum aren't a bad lot at all.



Joggaman #16 Posted 21 February 2018 - 10:53 PM

    Lieutenant General

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  • [WJDE] WJDE
  • Member since:
    05-23-2011

View Postnaivtal, on 21 February 2018 - 07:57 PM, said:

 

Is it me or "the dingers" are the biggest clowns on wot eu forums?
​I mean, seriously, your sarcasm blows.

 



Iepurasul_agresiv #17 Posted 22 February 2018 - 04:51 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
Well... a response came today from my tickets stating that they suspended the wrong account...lol WG :))))

Nishi_Kinuyo #18 Posted 22 February 2018 - 05:37 PM

    Brigadier

  • Player
  • 7762 battles
  • 4,248
  • [GUP] GUP
  • Member since:
    05-28-2011

View PostIepurasul_agresiv, on 22 February 2018 - 03:51 PM, said:

Well... a response came today from my tickets stating that they suspended the wrong account...lol WG :))))

Well... GG WG, GG.

Hope that your problem is fixed then?



Iepurasul_agresiv #19 Posted 22 February 2018 - 07:35 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
Yep, I can log in now

Iepurasul_agresiv #20 Posted 22 February 2018 - 07:35 PM

    Private

  • Player
  • 31930 battles
  • 16
  • [GTD_] GTD_
  • Member since:
    03-06-2011
Thx guys for support :)





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