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Please fix ASAP: AMX 105 CDA ultimate/supreme 5x missions corresponding with wrong tank


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GMEM #1 Posted 23 February 2018 - 05:11 PM

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Title is pretty self-explanatory: I bought the AMX 105 CDA ultimate pack, however, the 15 5x XP missions that come with it are only available for the AMX CDC. 

 

This has to be an obvious mistake right? 

 

Hoping this reaches a developer so it can be fixed ASAP.

 

Thanks



MaxxyNL #2 Posted 23 February 2018 - 05:21 PM

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Contact WG Support / Open a ticket. :honoring:

Balc0ra #3 Posted 23 February 2018 - 05:45 PM

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And you telling us other users won't get this fixed faster. As WG admins that can let the right people know are not here that often. As suggested above, if you create a ticket in the right category. The right people will know faster.

GMEM #4 Posted 23 February 2018 - 05:54 PM

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I've already submitted a ticket. However I'm afraid this ticket will be dismissed too easily. This is a very pressing issue, as I am guessing more people will buy the AMX 105 CDA in the coming three days, and they will NOT be happy when they see this. 

 

I have to try all I can.

 

Also, there weren't really right/fitting categories for this .. besides ingame goods, but the subcategories dont match this problem.


Edited by GMEM, 23 February 2018 - 06:00 PM.


8126Jakobsson #5 Posted 23 February 2018 - 05:57 PM

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Haha. Classic. :great:

Jotneblod #6 Posted 23 February 2018 - 06:14 PM

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If you also buy the CDC it doesn't go to waste. That's like 2 for 1... kind of... in a way...

Balc0ra #7 Posted 23 February 2018 - 06:52 PM

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View PostGMEM, on 23 February 2018 - 05:54 PM, said:

I've already submitted a ticket. However I'm afraid this ticket will be dismissed too easily. This is a very pressing issue, as I am guessing more people will buy the AMX 105 CDA in the coming three days, and they will NOT be happy when they see this.

 

If it's something that has affected anyone buying the pack. I suspect they want to know and fix it fast. As you have gotten something you payed for, that was not listed as is. And WG starts to panic when they see that.

MattieW #8 Posted 23 February 2018 - 06:54 PM

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Haha typical WG

GMEM #9 Posted 23 February 2018 - 10:19 PM

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whats the average waiting time for a reply on the ticket?



Aikl #10 Posted 23 February 2018 - 10:23 PM

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View PostGMEM, on 23 February 2018 - 09:19 PM, said:

whats the average waiting time for a reply on the ticket?

 

One to four days, depends a bit on the nature of the ticket from experience. Doubt it matters much; it's more likely to be 'patched' than done on a case-per-case basis. The lack of announcements is, supposedly, not an indicator on how much the staff knows or does.



GMEM #11 Posted 24 February 2018 - 04:19 PM

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Ticket support told me to make a post on the forum about it LOL.

 

"Hello GMEM‍,

thanks for getting in touch with Wargaming's Customer Support. Please excuse our late response.

We are sorry for this inconvenience. However, we have no impact on the game's development or its features which is why we invite you to post your report in our forums:

http://forum.worldoftanks.eu/
There, our moderators and developers will be able to take your feedback into account. Thanks in advance for your understanding!
Please let us know if you have other questions or concerns. 

Best regards,"


Edited by GMEM, 24 February 2018 - 04:19 PM.


Balc0ra #12 Posted 24 February 2018 - 04:26 PM

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View PostGMEM, on 24 February 2018 - 04:19 PM, said:

Ticket support told me to make a post on the forum about it LOL.

 

"Hello GMEM‍,

thanks for getting in touch with Wargaming's Customer Support. Please excuse our late response.

We are sorry for this inconvenience. However, we have no impact on the game's development or its features which is why we invite you to post your report in our forums:

http://forum.worldoftanks.eu/
There, our moderators and developers will be able to take your feedback into account. Thanks in advance for your understanding!
Please let us know if you have other questions or concerns. 

Best regards,"

 

Really? Well support has always been a luck of the draw. As if you get a competent one, he will forward or fix your issue. I've sent the same tickets 3 times. And suddenly after a few tries, you get one that suddenly has the ability to fix it for you.

Edited by Balc0ra, 24 February 2018 - 04:27 PM.





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