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Issue logging on to website using Firefox


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TheEye73 #1 Posted 07 March 2018 - 12:32 PM

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Hi,

 

All of a sudden I can't log on to worldoftanks.eu using Firefox.

I have not made any changes to my browser nor computer, so I am a bit lost here.

 

Ticket to Wargaming gives nothing ( not surprised ).

 

I do have success in these cases:
- using another browser.

- click "Create account" then "Log in"

 

When I attempt "the ordinary way" (through the link at the top right corner), I get an error: "Log in failed. Try again"

 

Any one else having this problem?

 

 

Regards,



rsanders5 #2 Posted 07 March 2018 - 10:38 PM

    Warrant Officer

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 Using Firefox version 58.0.2 (64-bit) with no problems.

 Can only suggest you check firefox is updated & that your

firewall & antivirus settings are correct.



Homer_J #3 Posted 07 March 2018 - 10:48 PM

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View PostTheEye73, on 07 March 2018 - 11:32 AM, said:

 

I have not made any changes to my browser nor computer,

Well that could be a problem if you have not kept it up to date.



TheEye73 #4 Posted 09 March 2018 - 07:54 PM

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View Postrsanders5, on 07 March 2018 - 10:38 PM, said:

 Using Firefox version 58.0.2 (64-bit) with no problems.

 Can only suggest you check firefox is updated & that your

firewall & antivirus settings are correct.

 

I'm running same version as you.
All software is updated - I'm very strict when it comes to that.

 

And since I didn't have any issue logging in the day before my post here, it seems a mystery to me...



TheEye73 #5 Posted 09 March 2018 - 08:25 PM

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View PostHomer_J, on 07 March 2018 - 10:48 PM, said:

Well that could be a problem if you have not kept it up to date.

 

My bad - I thought it was common sense to keep browsers and computer updated, so when I write "I haven't made any changes...", I mean no changes in the settings in my browser nor computer that should affect the connection.

TheEye73 #6 Posted 10 March 2018 - 04:59 PM

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Issue have been solved.

Guess WG have found the change they had made, 'cause I haven't done anything at my end... :-)

For the moderators: Feel free to lock this topic.



egghat #7 Posted 11 March 2018 - 06:13 PM

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Issue is not solved yet. I still have the same problem on several computer with recent update of Firefox. I can login to the forums but login to my account on mainpage always rejected. Other browsers work.

 



Born2BeWild_ #8 Posted 12 March 2018 - 10:21 AM

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I also have the same issue with Firefox 58.0.2 (64Bit) on several computers.

 

I can't login on the Homepage, but i can on the Forums or when i click "create account" -> "login"  or in the shop.



silkhammer #9 Posted 11 April 2018 - 12:05 AM

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I have the same problem. This causes the "content security policy" in FF and failed downloading this file: https://eu-wotp.wgcd...ole/porthole.js



Timewarp76 #10 Posted 18 April 2018 - 06:06 PM

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I have the same problem with firefox works in explorer.




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