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In game spam message


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Mad_Cris #1 Posted 22 April 2018 - 10:55 AM

    Lance-corporal

  • Player
  • 40499 battles
  • 70
  • Member since:
    07-21-2012

I get in game spam message for a month now and its geting very annoyng.I black list the user every time but its keep coming back!:angry:Can some one check the source of this messages and block it please?

 

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Edited by Mad_Cris, 22 April 2018 - 11:03 AM.


voulezvous #2 Posted 23 April 2018 - 10:59 AM

    eSport Manager

  • WG Staff
  • 17080 battles
  • 342
  • Member since:
    03-15-2012

Hey!

 

We do filter and block spammers rather regularly. Perhaps your hasn't been caught in our nets yet.

Please create a ticket to support with screenshots and the name of the user sending this to you.

 

 

 



Mad_Cris #3 Posted 24 April 2018 - 08:49 PM

    Lance-corporal

  • Player
  • 40499 battles
  • 70
  • Member since:
    07-21-2012

View Postvoulezvous, on 23 April 2018 - 10:59 AM, said:

Hey!

 

We do filter and block spammers rather regularly. Perhaps your hasn't been caught in our nets yet.

Please create a ticket to support with screenshots and the name of the user sending this to you.

 

 

 

 

Hello!

I will create a ticket then.Thanks for the reply!



Jasper115 #4 Posted 24 April 2018 - 09:21 PM

    Lance-corporal

  • Player
  • 24066 battles
  • 82
  • [WOOF] WOOF
  • Member since:
    05-13-2012

I have created a support ticket for the exact  problem is it just comes back with another newly created account, they spam general chat all morning. 

you need to Ban that website name/address from being able to be typed, like you would censor curse words, or allow players to report players/bot in general chat. Obviously if you have multiple people reporting them it is harder for them to keep creating this spam. 

 

I don't have time to come and create a ticket every-time i see this message. today it was two accounts spamming chat at the same time.



Mad_Cris #5 Posted 25 April 2018 - 05:24 PM

    Lance-corporal

  • Player
  • 40499 battles
  • 70
  • Member since:
    07-21-2012

View PostJasper115, on 24 April 2018 - 09:21 PM, said:

I have created a support ticket for the exact  problem is it just comes back with another newly created account, they spam general chat all morning. 

you need to Ban that website name/address from being able to be typed, like you would censor curse words, or allow players to report players/bot in general chat. Obviously if you have multiple people reporting them it is harder for them to keep creating this spam. 

 

I don't have time to come and create a ticket every-time i see this message. today it was two accounts spamming chat at the same time.

 

I submitted a ticket to support and received the fallowing message:Our team is working to fix the problem etc etc.When i opened the game this evening i got the same message bla bla you earn credits etc.I will insist with more tickets if this days the problem wont be solved.Thanks for your comment! 

Edited by Mad_Cris, 25 April 2018 - 05:27 PM.





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