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I demand a refund

server dies right after I buy

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34 replies to this topic

Deep_Convection #1 Posted 26 April 2018 - 08:29 PM

    Lance-corporal

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  • 1188 battles
  • 71
  • Member since:
    12-26-2015

I just got through buying a day of premium time and activated 3 of my best personal reserves.  I jumped into a game with my Type 59 to grind my crew and credits, then BAM connection lost.   I try to log back into the game, a dozen times, nothing works.

 

 I bought a day of premium and activated my 3 best personal reserves because I thought that I would be PLAYING THE GAME RIGHT NOW, not wasting my time, my premium, and my best personal reserves while your servers are down.  I need you to refund my premium and personal reserves WG.

 

Issue was resolved to my satisfaction.


Edited by Deep_Convection, 30 April 2018 - 04:51 AM.


Chute #2 Posted 26 April 2018 - 08:31 PM

    Corporal

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  • 5975 battles
  • 152
  • [WALET] WALET
  • Member since:
    03-18-2011
I'm UPSing you a box of tissues right now! Not man sized mind you.

divsmo #3 Posted 26 April 2018 - 08:32 PM

    Sergeant

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  • 31518 battles
  • 238
  • [BEXF] BEXF
  • Member since:
    07-08-2012
Send in a ticket bitching about it on here will get you nowt.

Deep_Convection #4 Posted 26 April 2018 - 08:35 PM

    Lance-corporal

  • Player
  • 1188 battles
  • 71
  • Member since:
    12-26-2015

Edited by Deep_Convection, 26 April 2018 - 09:39 PM.


Spurtung #5 Posted 26 April 2018 - 08:35 PM

    Major General

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  • 61131 battles
  • 5,900
  • [GW-UP] GW-UP
  • Member since:
    07-05-2013

View PostDeep_Convection, on 26 April 2018 - 09:29 PM, said:

while your servers are down. 

Servers were not down.



Sunshinetrooper #6 Posted 26 April 2018 - 08:36 PM

    Corporal

  • Player
  • 6823 battles
  • 140
  • Member since:
    05-15-2014
Trololol, send a support ticket you silly goose. . 

Deep_Convection #7 Posted 26 April 2018 - 08:38 PM

    Lance-corporal

  • Player
  • 1188 battles
  • 71
  • Member since:
    12-26-2015

View PostSpurtung, on 26 April 2018 - 08:35 PM, said:

Servers were not down.

 

Like hell they aren't.  I can't log in due to no fault of my own.

Balc0ra #8 Posted 26 April 2018 - 08:41 PM

    Field Marshal

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  • 63812 battles
  • 15,062
  • [WALL] WALL
  • Member since:
    07-10-2012

View PostDeep_Convection, on 26 April 2018 - 08:38 PM, said:

 

Like hell they aren't.  I can't log in due to no fault of my own.

 

 Again... posting here won't do you no good. And EU1 is up. It's overpopulated atm, and the wait to get in might take a bit. But it's still working.

robs_graves #9 Posted 26 April 2018 - 08:46 PM

    Private

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  • 33622 battles
  • 8
  • [W-UNI] W-UNI
  • Member since:
    12-29-2014
This sucks

RamRaid90 #10 Posted 26 April 2018 - 08:47 PM

    Lieutenant General

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  • 20305 battles
  • 6,174
  • [T-D-U] T-D-U
  • Member since:
    12-14-2014

View PostDeep_Convection, on 26 April 2018 - 07:38 PM, said:

 

Like hell they aren't.  I can't log in due to no fault of my own.

 

Server is not down, i've been playing quite happily on EU1 for over 2 hours.

Spurtung #11 Posted 26 April 2018 - 08:51 PM

    Major General

  • Player
  • 61131 battles
  • 5,900
  • [GW-UP] GW-UP
  • Member since:
    07-05-2013

View PostDeep_Convection, on 26 April 2018 - 09:38 PM, said:

 

Like hell they aren't.  I can't log in due to no fault of my own.

 

If EU1 is full all I can say is: should have came in earlier.

But considering your OP you were already in to activate PRs, so it smells fishy AF.



Procjon #12 Posted 26 April 2018 - 08:58 PM

    Staff Sergeant

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  • 53545 battles
  • 424
  • Member since:
    09-08-2011

View PostDeep_Convection, on 26 April 2018 - 07:35 PM, said:

 

I don't think you are aware that whitening out of email and password by an image software can be reversed.

 

HF

 



CraftyVeteran #13 Posted 26 April 2018 - 09:01 PM

    Staff Sergeant

  • Player
  • 4183 battles
  • 435
  • [Y-U] Y-U
  • Member since:
    05-03-2016

mine is working just fine

 



RamRaid90 #14 Posted 26 April 2018 - 09:02 PM

    Lieutenant General

  • Player
  • 20305 battles
  • 6,174
  • [T-D-U] T-D-U
  • Member since:
    12-14-2014

View PostProcjon, on 26 April 2018 - 07:58 PM, said:

 

I don't think you are aware that whitening out of email and password by an image software can be reversed.

 

HF

 

 

You cannot work out the password from that anyway...

Deep_Convection #15 Posted 26 April 2018 - 09:03 PM

    Lance-corporal

  • Player
  • 1188 battles
  • 71
  • Member since:
    12-26-2015
Still impossible to log in.  As the other threads in this forum prove, this is WG's problem.  Not mine.

Edited by Deep_Convection, 26 April 2018 - 09:04 PM.


OIias_of_Sunhillow #16 Posted 26 April 2018 - 09:03 PM

    Captain

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  • 2,252
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    07-20-2011

View PostProcjon, on 26 April 2018 - 07:58 PM, said:

 

I don't think you are aware that whitening out of email and password by an image software can be reversed.

 

HF

 

 

I held it up to a bright light, and I got it.

Deep_Convection #17 Posted 26 April 2018 - 09:04 PM

    Lance-corporal

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  • 1188 battles
  • 71
  • Member since:
    12-26-2015

View PostRamRaid90, on 26 April 2018 - 09:02 PM, said:

 

You cannot work out the password from that anyway...

 

Nor the email address.

SiliconSidewinder #18 Posted 26 April 2018 - 09:07 PM

    Colonel

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  • 27207 battles
  • 3,976
  • Member since:
    09-16-2012

View PostRamRaid90, on 26 April 2018 - 08:47 PM, said:

 

Server is not down, i've been playing quite happily on EU1 for over 2 hours.

 

the problem is that people who were on Server 2 (in a game) when it died can't log into EU1 cause "their session with EU 2 isn't finished"

 

@Thread opener:

go make a ticket with the support, there are only players on the forum.

 



YOUmadeMEdoit_1 #19 Posted 26 April 2018 - 09:08 PM

    Private

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  • 16
  • [USVWG] USVWG
  • Member since:
    02-28-2018

View PostProcjon, on 26 April 2018 - 08:58 PM, said:

 

I don't think you are aware that whitening out of email and password by an image software can be reversed.

 


Edited by YOUmadeMEdoit_1, 26 April 2018 - 09:10 PM.


Babbet_1 #20 Posted 26 April 2018 - 09:32 PM

    Warrant Officer

  • Player
  • 10295 battles
  • 593
  • [WJDE] WJDE
  • Member since:
    12-13-2015
I'm working on it as we speak!  :honoring:




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