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Old player forgot his e-mail of the old account


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Bata_Automata #1 Posted 17 May 2018 - 08:26 PM

    Private

  • Player
  • 158 battles
  • 1
  • Member since:
    09-15-2017

Hello everyone

 

 I stopped playing WoT about 3 years ago, don't really remember why to be honest, however recently i came back to play WoT, unfortunately it seems that i lost my little piece of paper which had information of my old account( e-mail and password). 

 

My question to you is, is it possible for me to write to player support that they give me the information of that e-mail, so i can try to change the password and log into the game once again on my old account ?

 

Thank you all in advance :)



Balc0ra #2 Posted 17 May 2018 - 08:30 PM

    Field Marshal

  • Player
  • 62779 battles
  • 14,389
  • [WALL] WALL
  • Member since:
    07-10-2012
You can. But for them to change the email etc, you need to prove you own the account. If you bought anything on that old account. You can dig up the payment info and use that to name one. But just contact support and they will tell you what they need to know to sort it out.

HeidenSieker #3 Posted 17 May 2018 - 09:22 PM

    Brigadier

  • Player
  • 10046 battles
  • 4,393
  • Member since:
    03-26-2016

View PostBata_Automata, on 17 May 2018 - 08:26 PM, said:

Hello everyone

 

 I stopped playing WoT about 3 years ago, don't really remember why to be honest, however recently i came back to play WoT, unfortunately it seems that i lost my little piece of paper which had information of my old account( e-mail and password). 

 

My question to you is, is it possible for me to write to player support that they give me the information of that e-mail, so i can try to change the password and log into the game once again on my old account ?

 

Thank you all in advance :)

 

Surely you can get your e-mail account name from "account management".

Kooallu #4 Posted 17 May 2018 - 09:35 PM

    Sergeant

  • Player
  • 40796 battles
  • 292
  • Member since:
    12-09-2013

View PostBata_Automata, on 17 May 2018 - 09:26 PM, said:

Hello everyone

 

 I stopped playing WoT about 3 years ago, don't really remember why to be honest, however recently i came back to play WoT, unfortunately it seems that i lost my little piece of paper which had information of my old account( e-mail and password). 

 

My question to you is, is it possible for me to write to player support that they give me the information of that e-mail, so i can try to change the password and log into the game once again on my old account ?

 

Thank you all in advance :)

 

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