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NA react to PMM-tank trade-in negativity


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undutchable80 #1 Posted 22 May 2018 - 11:57 AM

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The belowmentioned imho is actually good in explaining why the 0-2000 gold cost for trading in a PMM tank (should have included that in the initial text...) Still, they should offer the third option: full refund...

 

"Your reactions to this news have largely been negative and I completely understand - something you purchased is being changed and you are being told your primary alternative if you don't like it is to spend more gold.  Intentions here were noble - the gold value of the KV-5 is only 7,500, so a full gold refund would actually leave you 4,500 Gold short of even being able to purchase a tech tree Tier 8 Premium like the T34 (12,000) , or 5,000 short of the Löwe (12,500).  The idea was that players would have the option of a scale of vehicles to choose to swap for directly, all of which would be of significantly greater gold value than a refund.  This was not presented well, and we hear and have shared your feedback on this announcement immediately. We will be reviewing this plan with the global team and will share updates with you on any changes when they are ready."

 

Source: http://forum.worldof...es-on-trade-in/

 

 

 



anonym_kL7qtn3e52MB #2 Posted 22 May 2018 - 12:19 PM

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This will be one hell of a buff for the M6A2E1...

 

or

 

Full refund...

I already have the concept letter.

 

FAIR WARNING. THIS IS ACCORDING TO DUTCH CONSUMER LAWS.

YOUR MILAGE MAY VARY DEPENDING ON YOUR COUNTRIE'S CONSUMER LAWS.

 

The Dutch version:

Spoiler

 

Translated to English:

Spoiler

 

 

You need to change some details (for the type of product).


Edited by Spek_en_Bonen, 22 May 2018 - 12:21 PM.


firelars4 #3 Posted 22 May 2018 - 12:41 PM

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You're not going to get your money back. 99% of KV-5 owners never play the vehicle anymore. Giving full gold compensation or a choice of a prem tank that is currently in the prem shop should be enough compensation.

pecopad #4 Posted 22 May 2018 - 12:44 PM

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View Postfirelars4, on 22 May 2018 - 12:41 PM, said:

You're not going to get your money back. 99% of KV-5 owners never play the vehicle anymore. Giving full gold compensation or a choice of a prem tank that is currently in the prem shop should be enough compensation.

 

Why do you need gold if you have already all the tech tree tanks you want?

 

Full refund in gold and the chance to buy any prem tank in the game for its gold value, not just the tech tree ones.



firelars4 #5 Posted 22 May 2018 - 12:47 PM

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View Postpecopad, on 22 May 2018 - 12:44 PM, said:

 

Why do you need gold if you have already all the tech tree tanks you want?

 

Full refund in gold and the chance to buy any prem tank in the game for its gold value, not just the tech tree ones.

 

If it's gonna be any tank at all there are going to be people choosing OP prem tanks (defender) that have been pulled for that exact reason, which, ofcourse would lead to game imbalance.


Edited by firelars4, 22 May 2018 - 12:47 PM.


Balc0ra #6 Posted 22 May 2018 - 12:55 PM

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View Postundutchable80, on 22 May 2018 - 11:57 AM, said:

The belowmentioned imho is actually good in explaining why the 0-2000 gold cost for trading in a PMM tank (should have included that in the initial text...) Still, they should offer the third option: full refund...

 

"Your reactions to this news have largely been negative and I completely understand - something you purchased is being changed and you are being told your primary alternative if you don't like it is to spend more gold.  Intentions here were noble - the gold value of the KV-5 is only 7,500, so a full gold refund would actually leave you 4,500 Gold short of even being able to purchase a tech tree Tier 8 Premium like the T34 (12,000) , or 5,000 short of the Löwe (12,500).  The idea was that players would have the option of a scale of vehicles to choose to swap for directly, all of which would be of significantly greater gold value than a refund.  This was not presented well, and we hear and have shared your feedback on this announcement immediately. We will be reviewing this plan with the global team and will share updates with you on any changes when they are ready."

 

 

Well ofc the gold value is not equal to other tier 8 premium HT's. And if you want those you ofc have to pay for it. I get that. But they still did not offer a full refund option to those that don't want a new tank back. As some don't. Heck some would even buy a tier 7 premium over it I suspect. Issue here is lack of options. Not what other tier 8 HT's costs.

 

And the rage is even bigger on RU last I heard.



undutchable80 #7 Posted 22 May 2018 - 01:02 PM

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View PostBalc0ra, on 22 May 2018 - 12:55 PM, said:

 

Well ofc the gold value is not equal to other tier 8 premium HT's. And if you want those you ofc have to pay for it. I get that. But they still did not offer a full refund option to those that don't want a new tank back. As some don't. Heck some would even buy a tier 7 premium over it I suspect. Issue here is lack of options. Not what other tier 8 HT's costs.

 

And the rage is even bigger on RU last I heard.

 

And a wrong assumption by WG that ppl (like those who own 20+ premium tanks) actually want to trade in a premium tank for another premium tank in stead of saying*edited* it, I want to sell it and drive my other premium tanks...

Edited by NickMustaine, 22 May 2018 - 03:19 PM.
Inappropriate language


Balc0ra #8 Posted 22 May 2018 - 01:07 PM

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View Postundutchable80, on 22 May 2018 - 01:02 PM, said:

 

And a wrong assumption by WG that ppl (like those who own 20+ premium tanks) actually want to trade in a premium tank for another premium tank in stead of saying*edited* it, I want to sell it and drive my other premium tanks...

 

Thing is that they assumed ppl wanted a new tier 8 HT for it... with +2 MM. When the pref MM removal was the deal breaker in the first place. Tho the new KV-5 armor head on and the new pen will make it great as top tier vs now... It's still not something most will accept. And when the only deal is "pay us" if you don't want the tank? Well.

 

As I said last night. It just showed that WG did learn nothing from the T26E4 nerf incident and the storm created by that one. There a full gold refund was offered in the end. Not a trade in.



Hedgehog1963 #9 Posted 22 May 2018 - 01:10 PM

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View Postfirelars4, on 22 May 2018 - 11:47 AM, said:

 

If it's gonna be any tank at all there are going to be people choosing OP prem tanks (defender) that have been pulled for that exact reason, which, ofcourse would lead to game imbalance.

 

There's no real expectation that people trading in a premium tank will be offered the Defender.

Somnorila #10 Posted 22 May 2018 - 01:14 PM

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View Postpecopad, on 22 May 2018 - 12:44 PM, said:

 

Why do you need gold if you have already all the tech tree tanks you want?

 

Full refund in gold and the chance to buy any prem tank in the game for its gold value, not just the tech tree ones.

 

They should actually make the gold be a working currency on their shop. So whatever gold you have you should be able to use it not only in game but on the portal premium shop too. This way would make sense for players who have whatever they want as it would open new possibilities on what to spend their gold. And would also help WG in changing and balancing the game much more easier as they could make changes to premium vehicles and refund gold instead of money, which i suppose is not just bad business but more difficult to do. As for having your pick on whatever vehicle in the game, no. No freaking way. Getting to buy whatever is on sale on premium shop only, with gold (bought, refunded or won on different events) is fine enough.

But of course, full monetary refunds should always be possible. Not everyone wants store credit.


Edited by Somnorila, 22 May 2018 - 01:20 PM.


Balc0ra #11 Posted 22 May 2018 - 01:22 PM

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View PostHedgehog1963, on 22 May 2018 - 01:10 PM, said:

 

There's no real expectation that people trading in a premium tank will be offered the Defender.

 

Realistically? No.. But going by the many topics here, there seems to be a real expectation among the users here. Tho I suspect personally going by what WG said, there might be a few removed premiums on that list. But I doubt it will be on there.

Geno1isme #12 Posted 22 May 2018 - 01:25 PM

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View PostHedgehog1963, on 22 May 2018 - 02:10 PM, said:

There's no real expectation that people trading in a premium tank will be offered the Defender.

 

Well, it's gonna be a tough call as many people will ask for a compatible crew trainer. And what candidates are there for T8 russian heavy premiums other than the Defender:

- IS-6: same issues as the KV-5

- IS-5: reward tank

- IS-3A: bad IS-3 clone with only half the crew

- Kirovets 1: unreleased

- KV-4 Krescrapsky: reward tank

 

So basically only the IS-3A and the Defender (and maybe the Kirovets) seem like viable options for replacement tanks. And we all know how popular the IS-3A is, esp. as a crew trainer.



THE_JACK_OF_HEARTS #13 Posted 22 May 2018 - 02:42 PM

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Defender my [edited]LOL. nope

Bora_BOOM #14 Posted 22 May 2018 - 02:47 PM

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I can’t imagine the scale of a sh.tstorm if by any chance Defender gets to be a trade-in option. Therefore, I doubt that would happen.

But knowing WG, I would not be surprised if they would choose to solve a bigger problem by replacing it with the other problem - and get some cash in the process...


Edited by Bora_BOOM, 22 May 2018 - 02:49 PM.


Jumping_Turtle #15 Posted 22 May 2018 - 02:52 PM

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View PostHedgehog1963, on 22 May 2018 - 01:10 PM, said:

 

There's no real expectation that people trading in a premium tank will be offered the Defender.

 

Perhaps if you trade in two...

 

I have 9 pmm tanks. Would gladly trade them all for a 907 and a VK71



_b_ #16 Posted 22 May 2018 - 02:58 PM

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If they change a lmm premium tank that I bought with real money, and I don't agree to changes or suggested swaps....I expect them to refund my ca$h ...plain and simple!

 

Not gold, ...ca$h!



pecopad #17 Posted 22 May 2018 - 03:01 PM

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View PostGeno1isme, on 22 May 2018 - 01:25 PM, said:

 

Well, it's gonna be a tough call as many people will ask for a compatible crew trainer. And what candidates are there for T8 russian heavy premiums other than the Defender:

- IS-6: same issues as the KV-5

- IS-5: reward tank

- IS-3A: bad IS-3 clone with only half the crew

- Kirovets 1: unreleased

- KV-4 Krescrapsky: reward tank

 

So basically only the IS-3A and the Defender (and maybe the Kirovets) seem like viable options for replacement tanks. And we all know how popular the IS-3A is, esp. as a crew trainer.

 

Is3A: 12.190 gold

Is5: 12.000 gold

Is6 - 11.800 gold

Obj252U: 10.950 gold

Kv5- 7.500 gold

 

This should be the ranking of the Russian tanks: IS3A has to be 11% better than the defender. So 11% faster, 11% better armored, 11% better +en and  11% higher DPM. Since they are the same tank, its easy to do it.

 

For IS3A to be this bad, WG has to compensate on the ability to make credits and train crews,something the IS3A is even worst than the Defender.

 

I bought the Is3A before the power-creep and feel that haven't be treated fairly since. 


Edited by pecopad, 22 May 2018 - 03:04 PM.


Geno1isme #18 Posted 22 May 2018 - 03:04 PM

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View Post_b_, on 22 May 2018 - 03:58 PM, said:

If they change a lmm premium tank that I bought with real money, and I don't agree to changes or suggested swaps....I expect them to refund my ca$h ...plain and simple!

 

Not gold, ...ca$h!

 

Your expectations have been duly registered by WGs customer satisfaction department. Unfortunately accounting regulary throws their notes into the trash.

Homer_J #19 Posted 22 May 2018 - 03:13 PM

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View PostSpek_en_Bonen, on 22 May 2018 - 12:19 PM, said:

 

 

FAIR WARNING. THIS IS ACCORDING TO DUTCH CONSUMER LAWS.

YOUR MILAGE MAY VARY DEPENDING ON YOUR COUNTRIE'S CONSUMER LAWS.

 

I thought you already made a complaint over the Mutant.  How did that go BTW?

Search_Warrant #20 Posted 22 May 2018 - 03:17 PM

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View Postpecopad, on 22 May 2018 - 02:01 PM, said:

 

Is3A: 12.190 gold

Is5: 12.000 gold

Is6 - 11.800 gold

Obj252U: 10.950 gold

Kv5- 7.500 gold

 

This should be the ranking of the Russian tanks: IS3A has to be 11% better than the defender. So 11% faster, 11% better armored, 11% better +en and  11% higher DPM. Since they are the same tank, its easy to do it.

 

For IS3A to be this bad, WG has to compensate on the ability to make credits and train crews,something the IS3A is even worst than the Defender.

 

I bought the Is3A before the power-creep and feel that haven't be treated fairly since. 

 

IS-3A day 1 was a total sledgehammer IS-3. they took IS-3 and nerfed it to death and compensated like.. 100dpm? for what? broken engine and broken gun with crappy lower pen APCR shells? WG greed at its finest.




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