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need huge help!


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hasnainrakha57 #1 Posted 22 July 2018 - 02:02 PM

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1)First of all it it is true that wg support is bot!!!.Because they are unable to solve my issue!!

 

2)what is my ticket about?

ans)so i was in my tiger 1 then i reversed and suddenly i received 3 collision damage from invisible t28htc (enemy) and he was not spotted in map!.Even my allies dint see him!!

*edited*

 

Edited by NickMustaine, 23 July 2018 - 12:57 PM.
Don't share CS answers


Dava_117 #2 Posted 22 July 2018 - 02:09 PM

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View Posthasnainrakha57, on 22 July 2018 - 02:02 PM, said:

1)First of all it it is true that wg support is bot!!!.Because they are unable to solve my issue!!

 

2)what is my ticket about?

ans)so i was in my tiger 1 then i reversed and suddenly i received 3 collision damage from invisible t28htc (enemy) and he was not spotted in map!.Even my allies dint see him!!

 

*edited*

 

Can't watch the replay on phone, but I remember being a rare bug that could prevent tanks from being rendered. This case is a bit different, but I guess there could be a bug or a glitch. In anycase, this evening I will try to watch the replay.

Balc0ra #3 Posted 22 July 2018 - 02:16 PM

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If you receive collision damage from an enemy tank you can't see. It's a server issue. Not a camo issue. 

 

Then again, your 6th sense did not pop until after you "rammed" into him. And considering how far back you took the damage from the corner. You should have been spotted way sooner if he came around the corner to bump into you considering his speed. Nor did you or the AT take gun damage from him, considering the free damage in the open if he was there. 

 

But I suspect it's simply a server hiccup. As you backed up into the friendly T-34-85 wreck. And got the T28 HTC ramming damage when you did hit that wreck. Could simply be that the T28 was not even there, but the server did mistake his wreck for the enemy tank or something. As in either a server glitch, or your client got some data that was partially lost that he did misunderstand.

 

What you should have done was contact the T28 and ask for his replay. See if he was close. And if not, if he was rewarded with any ramming damage at all or not.  



Aimless #4 Posted 22 July 2018 - 02:27 PM

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Watched the replay. CS obviously didn't bother watching the replay. And yes, perhaps you always receive the first reply from a bot to keep the personnel costs low.

Jigabachi #5 Posted 22 July 2018 - 02:31 PM

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You play the game and read the forums long enough to know that the support is mostly entirely useless when it comes to issues like that.

But you also called for it by not explaining it any further. Writing more than one line of text shouldn't be too hard.



hasnainrakha57 #6 Posted 22 July 2018 - 02:36 PM

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View PostJigabachi, on 22 July 2018 - 01:31 PM, said:

You play the game and read the forums long enough to know that the support is mostly entirely useless when it comes to issues like that.

But you also called for it by not explaining it any further. Writing more than one line of text shouldn't be too hard.

In my issues I used to write paragraphs for their ezyness!!!.But when I realised it's useless because they won't be helping u so I started to write one line only!



Lord_Barbarozza #7 Posted 22 July 2018 - 02:37 PM

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WG is busy filling the owners bank accounts. The owners dont know anything about how this game should be balanced and WG will not tell the owners they should fix the game to bring in even more profits than they do today.



hasnainrakha57 #8 Posted 22 July 2018 - 02:40 PM

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View PostBalc0ra, on 22 July 2018 - 01:16 PM, said:

If you receive collision damage from an enemy tank you can't see. It's a server issue. Not a camo issue. 

 

Then again, your 6th sense did not pop until after you "rammed" into him. And considering how far back you took the damage from the corner. You should have been spotted way sooner if he came around the corner to bump into you considering his speed. Nor did you or the AT take gun damage from him, considering the free damage in the open if he was there. 

 

But I suspect it's simply a server hiccup. As you backed up into the friendly T-34-85 wreck. And got the T28 HTC ramming damage when you did hit that wreck. Could simply be that the T28 was not even there, but the server did mistake his wreck for the enemy tank or something. As in either a server glitch, or your client got some data that was partially lost that he did misunderstand.

 

What you should have done was contact the T28 and ask for his replay. See if he was close. And if not, if he was rewarded with any ramming damage at all or not.  

Yes I see now that the t-35-85 was ammoracked u can see his turret flying in air!(which is also wot common bug and won't be solved for the next billion years).So I might have received damge from that wreck of turret and server registered it as t28 htc.(poor player got reported).

 

Fun part:

Support dint had time to watch replay as they were busy counting monies!!!


Edited by hasnainrakha57, 22 July 2018 - 02:41 PM.


Robbie_T #9 Posted 22 July 2018 - 02:42 PM

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Poor costumer service dude who must answer *edited*

better send it to the CIA and let them figure out the issue

 

 


Edited by NickMustaine, 23 July 2018 - 01:01 PM.
Inappropriate remarks


Balc0ra #10 Posted 22 July 2018 - 02:45 PM

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View Posthasnainrakha57, on 22 July 2018 - 02:40 PM, said:

Fun part:

Support dint had time to watch replay as they were busy counting monies!!!

 

Having worked at support for an MMO years ago. I can guarantee you that he did not watch the replay, and used game mechanics as a solution for it to speed things up if he has 500 more tickets to read before he goes home. 

 

If you said it was a server issue, or possibly a bug etc. He would have forwarded it instead. As we have seen several times on this forum regarding episodes like this. One time they even started a long investigation to figure out what did happen. But then it was half the enemy team that was not spotted, not a single tank. 



LCpl_Jones #11 Posted 22 July 2018 - 02:50 PM

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i had this happen yesterday, i nudged into a elc even 90 wreck, received 1 dmg from a centurion  :amazed: 

Dava_117 #12 Posted 22 July 2018 - 03:08 PM

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View Posthasnainrakha57, on 22 July 2018 - 02:40 PM, said:

Yes I see now that the t-35-85 was ammoracked u can see his turret flying in air!(which is also wot common bug and won't be solved for the next billion years).So I might have received damge from that wreck of turret and server registered it as t28 htc.(poor player got reported).

 

Fun part:

Support dint had time to watch replay as they were busy counting monies!!!

 

This change all. Damage done by ammoracked tanks turred are given to the player who blowed up the ammorack. T28HTC shot the killing blow on T-34-85 (he has the Demolition Expert badge) so if the turret of the T-34 damaged you, he will get the damage score. 

I had the same once. Blowed up an HT in my ST-I and the turret landed on another enemy that was close, damaging if for a while. That damage was given to me. It's a game mechanics working as intended.


Edited by Dava_117, 22 July 2018 - 03:09 PM.


hasnainrakha57 #13 Posted 22 July 2018 - 03:26 PM

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View PostDava_117, on 22 July 2018 - 02:08 PM, said:

 

This change all. Damage done by ammoracked tanks turred are given to the player who blowed up the ammorack. T28HTC shot the killing blow on T-34-85 (he has the Demolition Expert badge) so if the turret of the T-34 damaged you, he will get the damage score. 

I had the same once. Blowed up an HT in my ST-I and the turret landed on another enemy that was close, damaging if for a while. That damage was given to me. It's a game mechanics working as intended.

O now I understand!(when we r going to platoon need winrate! Magic!)



Dava_117 #14 Posted 22 July 2018 - 03:30 PM

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View Posthasnainrakha57, on 22 July 2018 - 03:26 PM, said:

O now I understand!(when we r going to platoon need winrate! Magic!)

 

If you see me online, just ask! Will do my best! ;)



NickMustaine #15 Posted 23 July 2018 - 01:03 PM

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Hi guys,

this thread is now locked due to non-constructive content. Don't share CS answers please. 

Have a nice day! 





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