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Game crashes at launch before Login screen


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Wydinho #1 Posted 28 August 2018 - 05:31 PM

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Hello !

 

I have a new PC, ASUS GL703GM with a Geforce 1060. I play all other games without problems, but WOT crash windows at launch, even before displaying the login screen.

Have you ever had this problem and if so how to settle it?

 

I tried the reinstallation, the passage through the Wargaming Center, the installation of two versions of the game, the repair of the files, the deactivation of the anti-virus, no mod is installed, WgCheck, the support Wargaming (which me asks to update Windows while Windows is already up to date.

 

In short I am short of idea



Dragokar #2 Posted 28 August 2018 - 05:39 PM

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Did you update your gpu/graphics drivers?

 

The latest english one is this:

 

https://www.geforce..../results/137272

 

or go there and check urself.

 

https://www.geforce.com/drivers


Edited by Dragokar, 28 August 2018 - 05:41 PM.


Wydinho #3 Posted 28 August 2018 - 06:03 PM

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Graphic card up to date !

Wydinho #4 Posted 28 August 2018 - 06:31 PM

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if it can help here is the python file report

 

WorldOfTanks 1.0.2.0 (compiled at 10:21:23 Aug  3 2018) starting on Tue Aug 28 16:19:48 2018

2018-08-28 16:19:48.152: INFO: [Config] Command line: D:/Games/World_ of Tanks_EU/World_of_Tanks_EU/WorldOfTanks.exe --wgc_launched
2018-08-28 16:19:51.793: TRACE: monkeyPatchOpen: BWUtil.monkeyPatchOpen: Patching open() True
2018-08-28 16:19:51.794: INFO: [Config] Default encoding set to utf-8
2018-08-28 16:19:51.805: TRACE: revertPatchedOpen: BWUtil.revertPatchedOpen: Reverting open()
2018-08-28 16:19:51.892: INFO: [PY_DEBUG] Release Client - Content Type: sd

2018-08-28 16:19:51.892: INFO: [PY_DEBUG] Checking D:/Games/World_ of Tanks_EU/World_of_Tanks_EU/res_mods/1.0.2.4/: mods not found
2018-08-28 16:19:51.892: INFO: [PY_DEBUG] Checking D:/Games/World_ of Tanks_EU/World_of_Tanks_EU/mods/1.0.2.4/: mods not found
2018-08-28 16:19:54.262: ERROR: [EXCEPTION] (scripts/client/game.py, 56):
Traceback (most recent call last):
  File "scripts/client/game.py", line 54, in <module>
  File "scripts/common/Lib/locale.py", line 579, in setlocale
Error: unsupported locale setting

2018-08-28 16:19:54.508: INFO: [gui.Scaleform.game_loading] Build: RELEASE 10:21:23 Aug  3 2018. Version: 2.8.0
2018-08-28 16:19:54.509: INFO: [gui.Scaleform.game_loading] App Startup
2018-08-28 16:19:54.551: DEBUG: [helpers.uniprof.regions] Region is entered: label=offline.game_loading, color=0xCE2606
2018-08-28 16:19:54.975: INFO: [gui.Scaleform.game_loading] Registering graphics settings
2018-08-28 16:19:54.976: INFO: [gui.Scaleform.game_loading] Preloading Resources
2018-08-28 16:20:00.807: ERROR: [EXCEPTION] (scripts/client/game.py, 194):
Traceback (most recent call last):
  File "scripts/client/game.py", line 145, in init
  File "scripts/common/personal_missions.py", line 47, in init
  File "scripts/common/potapov_quests.py", line 275, in __init__
  File "scripts/common/potapov_quests.py", line 425, in __readQuestList
  File "scripts/common/quest_xml_source.py", line 232, in readFromInternalFile
  File "scripts/common/quest_xml_source.py", line 392, in __readXML
  File "scripts/common/bonus_readers.py", line 678, in readBonusSection
  File "scripts/common/bonus_readers.py", line 735, in __readBonusSubSection
  File "scripts/common/bonus_readers.py", line 412, in __readBonus_tokens
  File "scripts/common/bonus_readers.py", line 459, in __readBonus_expires
  File "scripts/common/bonus_readers.py", line 50, in readUTC
SoftException: Invalid field expires: Invalid format (28.01.2100 00:01). Format must be like '%d.%m.%Y %H:%M', for example 23.01.2011 00:00.

2018-08-28 16:20:00.807: ERROR: Traceback (most recent call last):
2018-08-28 16:20:00.807: ERROR:   File "scripts/client/game.py", line 211, in start
2018-08-28 16:20:00.807: ERROR:   File "scripts/client/helpers/dependency.py", line 276, in __get__
2018-08-28 16:20:00.807: ERROR:   File "scripts/client/helpers/dependency.py", line 93, in instance
2018-08-28 16:20:00.807: ERROR: helpers.dependency.DependencyError: Manager of dependencies is not created and configured
2018-08-28 16:20:02.944: ERROR: Traceback (most recent call last):
2018-08-28 16:20:02.944: ERROR:   File "scripts/client/game.py", line 352, in fini
2018-08-28 16:20:02.944: ERROR:   File "scripts/client/helpers/dependency.py", line 276, in __get__
2018-08-28 16:20:02.944: ERROR:   File "scripts/client/helpers/dependency.py", line 93, in instance
2018-08-28 16:20:02.944: ERROR: helpers.dependency.DependencyError: Manager of dependencies is not created and configured

\------------------------------------------------------------------------------------------/



EltvilleTiger #5 Posted 29 August 2018 - 01:07 AM

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Run in Safe Mode - without mods - first.  IF things work, you have a bad mod / xvm install.

 

Run Integrity Check from the Game Center.



supersoldier115 #6 Posted 22 December 2019 - 11:39 AM

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Hello , i'm experiencing the exact same issue , i have no mods installed , i tried reinstalling , using the " check and repair " option , used the WG check tool , but nothing worked

 



_Patrol #7 Posted 22 December 2019 - 05:27 PM

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View Postsupersoldier115, on 22 December 2019 - 11:39 AM, said:

Hello , i'm experiencing the exact same issue , i have no mods installed , i tried reinstalling , using the " check and repair " option , used the WG check tool , but nothing worked

 

Attach dxdiag

https://support.microsoft.com/en-gb/help/4028644/windows-open-and-run-dxdiagexe

 

Upload file to google drive and paste download link






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