Jump to content


How is this possible?

clan wars global map camouflage

  • Please log in to reply
8 replies to this topic

Bk5tab #1 Posted 13 September 2018 - 07:47 AM

    Private

  • Player
  • 28177 battles
  • 25
  • [U--L] U--L
  • Member since:
    08-14-2015

So... I played clan wars last season. Don't know how many battles but WAY more than 5. I went in vacation and when I came back I noticed that I did not receive my camouflage so I submit a ticket. After a automatic replay called me "frustrated" I get this replay :

 

"Hello Bk5tab,

Thanks for messaging the Wargaming customer service.

After investigating the case, i see, that you haven't received the clan camouflages, from the global map event. Please note, that these rewards are delivered automatically by the system. Therefore if you would have gotten any, you would have gotten them, when the rest of the players on the clan were rewarded. 

All about the rules and rewards from this event you can read 
here

Sadly we are unable to see, how many battles you've played with the clan. In order to get the rewards you must have completed at least 5 battles on the global map. Seeing, that you did't get the camouflages, you probably did not play enough battles on the global map, and that must be the reason as to why you did not get them. I'm sorry to have only bad news for you, however there is not much we can do in this case.  

I wish you a nice day and to have fun on the battlefield!

Do not hesitate to contact us whenever you have other questions.

Best regards,"

 

HOW IS IS TS POSSIBLE?! How are they unable to see how many clan wars battles did I play? More than that they decided to close the topic! How about ASKING FOR AT LEAST 5 REPLAYS?????? Would that be proof? Or how about sorting your stuff? How is it possible that you can not check how many battles I played on the global map Wargaming? How is that a thing?



Sfinski #2 Posted 13 September 2018 - 07:50 AM

    Major

  • Player
  • 31357 battles
  • 2,506
  • [-PJ-] -PJ-
  • Member since:
    09-26-2013
Just open a new ticket and include those 5 replays.

Bk5tab #3 Posted 13 September 2018 - 07:52 AM

    Private

  • Player
  • 28177 battles
  • 25
  • [U--L] U--L
  • Member since:
    08-14-2015

View PostSfinski, on 13 September 2018 - 08:50 AM, said:

Just open a new ticket and include those 5 replays.

Because that's how a company this size should do business...

 



Sfinski #4 Posted 13 September 2018 - 07:56 AM

    Major

  • Player
  • 31357 battles
  • 2,506
  • [-PJ-] -PJ-
  • Member since:
    09-26-2013

View PostBk5tab, on 13 September 2018 - 08:52 AM, said:

Because that's how a company this size should do business...

 

 

Does it matter what you think they should do? Just do what needs to be done. 

unhappy_bunny #5 Posted 13 September 2018 - 07:57 AM

    Major

  • Player
  • 17997 battles
  • 2,556
  • [-OC-] -OC-
  • Member since:
    08-01-2012
Can you send they 5 replays of your Clan Wars battles? If so, try again with the evidence.

Bk5tab #6 Posted 13 September 2018 - 08:19 AM

    Private

  • Player
  • 28177 battles
  • 25
  • [U--L] U--L
  • Member since:
    08-14-2015

View PostSfinski, on 13 September 2018 - 08:56 AM, said:

 

Does it matter what you think they should do? Just do what needs to be done. 

Since I am a paying customer I think it dose matter!



Sfinski #7 Posted 13 September 2018 - 08:31 AM

    Major

  • Player
  • 31357 battles
  • 2,506
  • [-PJ-] -PJ-
  • Member since:
    09-26-2013

View PostBk5tab, on 13 September 2018 - 09:19 AM, said:

Since I am a paying customer I think it dose matter!

 

So thinking that, how does it help you to get those cammos?



MeetriX #8 Posted 13 September 2018 - 08:54 AM

    Major

  • Player
  • 20334 battles
  • 2,702
  • Member since:
    08-12-2012
How can they give camo to anyone if they can't see the battle count?

wsatnutter #9 Posted 13 September 2018 - 08:59 AM

    Lieutenant General

  • Beta Tester
  • 24724 battles
  • 7,440
  • [WSAT] WSAT
  • Member since:
    08-25-2010
op as said above send in replays OH WAIT




1 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users