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Missing football camo's


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8126Jakobsson #1 Posted 14 September 2018 - 07:50 AM

    Lieutenant Сolonel

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    12-20-2014

So my Forward-2018 and Goalkeeper-2018 preset styles have gone missing from my camo depot and I have no idea what has happened to them. I have never applied them to any tank.

Customer support person one tells me that I do have them and customer support person two tells me that there are no such camo with those names. So yeah I don't think that I will find any solution there, which is why I make my thread debut.

I noticed that they were missing when they put camo's up for sale and I went checking up on mine to see what I had.

Do those of you that received these camo's still have them?  

 

Before (picture taken 5th of August and originally posted here)

After (picture taken yesterday with no mods installed on the client and game started in safe mode, just to be sure that there are no weird interferences)

 

Poof. Gone.

 

And don't you mods dare to put this in the tech corner. 



Etre_ #2 Posted 14 September 2018 - 08:08 AM

    Second Lieutenant

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  • [WEBOB] WEBOB
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    04-21-2014

Not quite related but I lost a CW camo when I sold the tank it was applied to. Not sure if I can recover it if I'll buy the tank back.

 

Like I said, not quite the same situation since you didn't use them at all.


Edited by Etre_, 14 September 2018 - 08:10 AM.


Edweird #3 Posted 14 September 2018 - 08:25 AM

    Warrant Officer

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    08-22-2017
I wish I could sell that football and gamescom clown cammo.it's so ugly please let me know how you did it.

Hellraiser0201 #4 Posted 14 September 2018 - 10:27 AM

    Sergeant

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    02-21-2013
Mine are gone too

Balc0ra #5 Posted 14 September 2018 - 10:44 AM

    Field Marshal

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    07-10-2012

Actually... two of mine are gone too. I still have the football fan and the football player variant. The one for playing one game "the white and green one". And one for getting Buffon. But the two I got for getting enough ranked the first round are gone. I had one in the depot and one mounted on the SU-100M1 as I did the 2x block mission for Union with that. It's not mounted on that anymore.  

 

 



8126Jakobsson #6 Posted 14 September 2018 - 11:46 AM

    Lieutenant Сolonel

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    12-20-2014

I can now, after many CS turns, say that the issue has been resolved. It was a time limited offer to buy those and not a reward as I thought they were. Can't remember that ever been mentioned anywhere and I think it's an odd place to put them for that, but there we go. 

 

"You cant see this styles now, as they were only available to purchase during the event, which currently is long gone. Please keep in mind, that you did not have those styles in your depot to begin with, therefore you don't have them now. Nothing has disappeared, simply the event is now over, and you can't purchase these Styles anymore."



Etre_ #7 Posted 14 September 2018 - 01:03 PM

    Second Lieutenant

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So you are the guy who didn't unplug the router before calling. Customer services around the world are triumphant.

8126Jakobsson #8 Posted 14 September 2018 - 01:14 PM

    Lieutenant Сolonel

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    12-20-2014

View PostEtre_, on 14 September 2018 - 01:03 PM, said:

So you are the guy who didn't unplug the router before calling. Customer services around the world are triumphant.

 

How was I supposed to know that the two camo's in my camo depot were time limited offers and not a reward as the others from the football mode were?  Would such an assumption make more sense to you?

But no I don't make any calls.  



Balc0ra #9 Posted 14 September 2018 - 01:24 PM

    Field Marshal

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Well.. I'm a donkey too... I guess. As I found one of the two hiding in the special tab when I had changed to normal camo. But that leads to a different issue I always hated with the camo depot. None of the filters show all available and used camos in the preset tap, and what tank they are on if used. I can't be bothered to search the other 199 tanks I own to find the other one. 




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