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World of Tanks Collectors Edition Problems

Wot Collection Support Problems Collector´s Edition

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4 replies to this topic

J_Delireny #1 Posted 02 November 2018 - 09:47 PM

    Private

  • Player
  • 16314 battles
  • 16
  • [GTI-O] GTI-O
  • Member since:
    07-22-2011
Greetings Tankers!

After an endless dicussion with teh support, that achivet none, i reach out to you, WoT-Community!
I preordered the new World of Tanks Collectors Edition and got it at release date shipped to me. No Issues there, everything got shipped fine. So far so good.

Then i tiped in the code, and everything else required on wot-collector.com. The Side told me that i will get the code via mail send to me, but since 10 days i got no answer with no active code.

The Support was sord of useless till this point and so i ask you now:
Are people out there that met the same issues? No mail send yet? Or other issues with the edition? Any idears what appened`? (But yes i checked my spam folder)
Let me know!
J_Delireny



Wayneable #2 Posted 02 November 2018 - 09:50 PM

    Captain

  • Player
  • 43774 battles
  • 2,010
  • [WJDE] WJDE
  • Member since:
    06-26-2011
Have you checked your spam mail folder? maybe it is there.

xx984 #3 Posted 02 November 2018 - 09:52 PM

    Major

  • Player
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  • 2,646
  • [SHEKL] SHEKL
  • Member since:
    08-11-2013
I got my code from mine within 10 seconds. you sure you put in the correct email? without any typos?

J_Delireny #4 Posted 03 November 2018 - 04:02 AM

    Private

  • Player
  • 16314 battles
  • 16
  • [GTI-O] GTI-O
  • Member since:
    07-22-2011
Yup and yup (to both requests. I Found one other guy on the german forums that got the same issue. Ill wait for his response.
Right now support is attamting to contact the once respoinsible for the webside (wot-collector.com) your tiping your stuff in to recefe the code. Fingers crossed guys!

J_Delireny #5 Posted 09 November 2018 - 06:39 PM

    Private

  • Player
  • 16314 battles
  • 16
  • [GTI-O] GTI-O
  • Member since:
    07-22-2011
After long time i got the code send to me via support ticket.




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