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We lost so many Victory Points because of server break down !

Clan wars

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__Miss__ #1 Posted 05 November 2018 - 02:39 PM

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Hello,

I'm so angry and disappointed on wargaming .

When there was a server break down around 8 pm, we had 2 battles that we could not fight because the server was not avaiable...

 

We now got 2 penalties and has lost so many Victory Points and Support says there is nothing to do .

 

THAT IS NOT FAIR GAMEPLAY - WE WERE NR 371 IN TIER 8 AND NOW WE ARE NO. 622 . THATS NOT FAIR PLAY because the clans which did not attack in that time or only attack in 1 battle did not lose any points so WHY ARE WE PUNISHED FOR WANTING TO PLAY ?

 

IT IS NOT FAIR THAT THE PENALTIES STILL IS ACTIVE BECAUSE IN THE RULES it stand that battles that can't be fought because of technical issues is not counting. 

Why do we then still have 2 penalties after a server breakdown ???? 

 

Why can support do anything ??  Im so angry of it. we use so mcuh time on this and we were so proud of our placement ....

 

 



King_Flippy_Nips #2 Posted 05 November 2018 - 03:06 PM

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Ok.

HaZardeur #3 Posted 05 November 2018 - 03:10 PM

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RamRaid90 #4 Posted 05 November 2018 - 03:19 PM

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So you're complaining you couldn't gift another clan a victory?

PervyPastryPuffer #5 Posted 05 November 2018 - 03:21 PM

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Life ain't fair, but we already know this, right? :arta:

vixu #6 Posted 05 November 2018 - 05:01 PM

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so... how does it work? both participating clans got penalty points or only one?

__Miss__ #7 Posted 05 November 2018 - 05:02 PM

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can't you read RamRaid?
16:07 Added after 5 minutes

Only the one which had attacked around 8 got penalties so we got punished for attacking and lost a lot of points.. we are a new and small clan which is trying to get high in cw. this was the best result so far and now we lost it and have to start all over... because of technical issues... It is not easy when you don't have a lot of top players but we are trying and we were so proud . our Elorating is only around 800 so we are not a good and big clan but we were a proud clan. UNTIL WE GOT THE PENALTIES BECAUSE OF TECHNICAL ISSUES. 

cLANS WHICH DID NOT ATTACK OR ONLY HAD 1 BATTLE HAS NOT LOST POINTS  so i feel like we are getting punished 31 October for attacking and support says they can do anything eventhough it was a serverbreakdown so we could not enter server 2 in 20 min - 2 battles we could not enter



NUKLEAR_SLUG #8 Posted 05 November 2018 - 05:16 PM

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View PostRamRaid90, on 05 November 2018 - 03:19 PM, said:

So you're complaining you couldn't gift another clan a victory?

 

Nah, I'm with OP. If there were technical issues with the server that resulted in penalties being applied unfairly for not playing then those penalties should be lifted. 



RamRaid90 #9 Posted 05 November 2018 - 05:24 PM

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View Post__Miss__, on 05 November 2018 - 04:02 PM, said:

can't you read RamRaid?
16:07 Added after 5 minutes

Only the one which had attacked around 8 got penalties so we got punished for attacking and lost a lot of points.. we are a new and small clan which is trying to get high in cw. this was the best result so far and now we lost it and have to start all over... because of technical issues... It is not easy when you don't have a lot of top players but we are trying and we were so proud . our Elorating is only around 800 so we are not a good and big clan but we were a proud clan. UNTIL WE GOT THE PENALTIES BECAUSE OF TECHNICAL ISSUES. 

cLANS WHICH DID NOT ATTACK OR ONLY HAD 1 BATTLE HAS NOT LOST POINTS  so i feel like we are getting punished 31 October for attacking and support says they can do anything eventhough it was a serverbreakdown so we could not enter server 2 in 20 min - 2 battles we could not enter

 

No I cant read walls of broken English. Perhaps try posting in your native language forum.

 

Obviously server problems should be rectified. However, posting here is futile and pointless.

 

As to getting high in the rankings, you must have one hell of an FC.



BugPowderDust #10 Posted 05 November 2018 - 05:42 PM

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Unfair plane.

__Miss__ #11 Posted 05 November 2018 - 05:44 PM

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I'M NOT ASKING ABOUT HAVE TO GET HIGHER.. I DO THAT BY MY SELF EVERY SESON IT IS GETTING BETTER. 

IM WRITING HERE BECAUSE WE DONT HAVE ANY DANISH FORUM. sorry caps log

 

I'm writing here because it is not fair that we have those penalties because of technical issues !

16:45 Added after 1 minute

Player support says it is out of their hands... that can not be right - who am I then have to reply to ... 

everything feels so useless now. we have so difficult to win a town and we were so proud!



Frostilicus #12 Posted 05 November 2018 - 05:50 PM

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Shame that the server crashed on you, but it's just one of those things that you're gonna have to suck up and crack on

 

best of luck in your future efforts, hope you can find some WD40 to free up that sticky caps lock too :)



Strappster #13 Posted 05 November 2018 - 06:15 PM

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Be fair, if a server crash had impacted on a good run of most of the posters in this thread, they'd be complaining too. OP doesn't have a forum in their own language, Support has basically said, "tough luck, meh" and IMO OP has a right to feel pissed about it.

 

Too many replies are looking at the OP's stats and making their mind up from those rather than reading what's been said. :sceptic:

 

OP, I can't help you but I hope that a moderator sees this thread and can escalate with Support.



LethalWalou #14 Posted 05 November 2018 - 06:25 PM

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The thread could have been started with a calmer way but I can understand OPs frustration too. If the rules actually state what you said about technical issues, try opening another ticket in calm and polite manner and quote the rule from the rule book.

 

I wouldn't suggest starting too many tickets and spamming the CS though so if they decline to do anything, there is nothing to do really. I'm fairly sure others have had this same problem but I've never seen anyone complaining so they might have coped with it and moved on. There is though no point to come to forums to rage and there is enough of that kind of here so it will just annoy people even more and will blend in the sea of mindless whining about tanks and maps and such.



__Miss__ #15 Posted 05 November 2018 - 06:37 PM

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They know the server was down but says it is out of the player supports hands and we just have to wait and see now. I have made several tickets.. 

 

17:38 Added after 0 minutes
They also appoligizy for the server breakdown in prime time and still they say they can't do anything

CmdRatScabies #16 Posted 05 November 2018 - 06:50 PM

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View PostRamRaid90, on 05 November 2018 - 03:19 PM, said:

So you're complaining you couldn't gift another clan a victory?

 

That's just cruel.  :)

hasnainrakha57 #17 Posted 05 November 2018 - 07:20 PM

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Hmm today 3 tier 9 players in our base were afk and remained afk whole matxh and we still won the match even though top tiers were tier 10s.

malachi6 #18 Posted 05 November 2018 - 07:31 PM

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And yet you have food on your plate, a warm house,  education, health care, security and access to the internet.  Still it's good to know that because of a couple of lost games.  Some people are worse off than me.

gunslingerXXX #19 Posted 05 November 2018 - 08:08 PM

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View PostStrappster, on 05 November 2018 - 06:15 PM, said:

Be fair, if a server crash had impacted on a good run of most of the posters in this thread, they'd be complaining too. OP doesn't have a forum in their own language, Support has basically said, "tough luck, meh" and IMO OP has a right to feel pissed about it.

 

Too many replies are looking at the OP's stats and making their mind up from those rather than reading what's been said. :sceptic:

 

OP, I can't help you but I hope that a moderator sees this thread and can escalate with Support.

 

well said, +1

Pansenmann #20 Posted 05 November 2018 - 08:25 PM

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View PostStrappster, on 05 November 2018 - 06:15 PM, said:

Be fair, if a server crash had impacted on a good run of most of the posters in this thread, they'd be complaining too. OP doesn't have a forum in their own language, Support has basically said, "tough luck, meh" and IMO OP has a right to feel pissed about it.

 

Too many replies are looking at the OP's stats and making their mind up from those rather than reading what's been said. :sceptic:

 

OP, I can't help you but I hope that a moderator sees this thread and can escalate with Support.

 

only thing I might add:

don't flame the support peons,

they are the last ones in order of responsibility.

but the first ones to hand out bans. :)


Edited by Pansenmann, 05 November 2018 - 08:25 PM.






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